The contact leased a 2021 Hyundai Ioniq Electric The contact stated that while the vehicle was parked, he attempted to open the driver-€™s side door using the key fob; however, the door would not open. The contact contacted Hyundai roadside assistance who assisted him in jumpstarting and recharging the batteries. The contact was still able to drive the vehicle. The contact stated that a couple of days later, the vehicle failed to start after several attempts. The vehicle was towed to the dealer where it was diagnosed that the mechanic switch that applied the emergency brake was not completely closed and kept the electrical circuit for the emergency brake activated causing the two batteries to drain. The vehicle was repaired. The manufacturer was notified of the failure and advised the contact that they would reimburse him for the vehicle rental expenses under the condition that he surrendered his rights to pursue reimbursement for the vehicle repair expenses. The failure mileage was approximately 3,400.

- Little Falls, NJ, USA