The contact owned a 2019 Hyundai Ioniq Hybrid. The contact stated that while driving at an undisclosed speed at night, all lights, including the headlights. As a result, the vehicle veered off the roadway into a ditch, coming to a complete stop after colliding with a sign. The air bags did deploy. No warning lights were illuminated. A police report was filed, and injuries were reported. The contact was transported to an area hospital and treated for intracranial hygroma, hematomas in both legs, burns, and various bruising. The vehicle was not taken to the dealer or an independent mechanic but instead towed to a towing yard. The vehicle was not repaired upon being declared a total loss. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 51,000.

- Temecula, CA, USA

My 2019 hyndai ioniq electrical system stopped working and results in the front door claiming that is not open. An internet search showed that this is common many hyundais and in particular the ioniq. The issue with this is 1) there is no way to know how bad this electrical issue, 2) since the door may or may not be open, the risk of the door opening while driving is present, and 3) all other notifications on my dash are no longer usable; i have no way of knowing fuel left, mpg, or any other safety warnings on the dash. Finally, the issue creates a constant beep that does not stop. This is a safety issue seeing as it is so loud, it makes being aware of the sounds around us nearly impossible to hear.

- Sunset, UT, USA

The contact owns a 2019 Hyundai Ioniq. The contact stated that while attempting to park into her son's parking pad, the vehicle independently accelerated reverse while in the reverse(R) position. The vehicle initially hit a gutter on the side of the house; as the vehicle continued to accelerate, the contact forcefully depressed the brake pedal but to no avail. The vehicle continued to accelerate in reverse as it hit a porch column which swung the vehicle around and off the parking pad. The vehicle then hit a tree as she stood up on the brake pedal which finally stopped the acceleration. The contact immediately placed the vehicle into park and exited the vehicle. Once the acceleration stopped, her son parked the vehicle and informed her that several warning lights and warning chimes had sounded as he parked the vehicle. The contact sustained minor soreness and emotional trauma as a result of the failure but did not seek medical attention. A police report was not filed and the vehicle had yet to be towed. Her son's porch column and downspout gutter were damaged as a result of the failure. The manufacturer was notified about the failure and informed her that there were no recalls on her vehicle. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 33,500.

- Chesterfield, VA, USA