One morning, my father turned on the car. It was still in Park. He and my mom heard a noise, as if my dad was pushing on the gas pedal, but he was not. They turned off the car, turned it on again, and everything seemed fine. After driving for a bit, my father was back home and parking the car. Because of the way the parking lot is, you have to go slowly, less than 10 miles an hour, pushing on the gas a little to go up and incline and then turn right to slide into the parking spot as you break to finally park. As he was pulling into the parking spot, the car suddenly accelerated uncontrollably, and crashed hard into the building ahead. It broke pieces of the building, and the entire front of the car is totaled. My parents saw fire under the hood and my mom suffered a hand injury. They are otherwise unharmed. I know Unintended Sudden Acceleration was an issue with Ioniq EVs from 2019. It looks like it is happening to the hybrids as well. Thank you for looking into it.

- Lake Oswego, OR, USA