10.0

really awful
Crashes / Fires:
2 / 4
Injuries / Deaths:
5 / 0
Average Mileage:
7,196 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Aug 082021

Kona

  • miles
Prt. 2continued. The TPMS sensors had been replaced, which leads me to believe that at time of tire blowout did not function Although the subwoofer was stolen from vehicle the wiring to the subwoofer was said to have caused the fire and remained intact and connected to back of the original stereo equipment. A new subwoofer was purchased and the same wiring used to plug into from before fire and the subwoofer/stereo/wiring all worked just fine. One would assume the wiring would be fried and not work properly, however it didn't at all. This lead to me investigating the vehicle on my own after not being covered under warranty and all responsibility left on me to fix the vehicle. The "2018 hyundai kona" I was sold poses numerous safety risks for every driver on the road, not just the unfortunate consumers that purchase them for the following reasons. The vehicle is affixed with a vin sticker stating the manufacturer is HMC. Hyundai motor company of Korea with a final assembly in Korea. Has a manufacture date of [XXX] and self certified by manufacturer to comply with all US fmvss and anti theft protection required at time of manufacture date. The car to date has not undergone safety crash testing performed by NHTSA. NO substantially similar vehicle is US to compare ratings to, it being 1st of its kind. The sticker also lists vehicle as passenger car, however according to manufacture rated class c and over 4,000 lbs and a Truck/SUV for classification purposes. Although sold in the US as AWD, is listed as 4×4 elsewhere. Lithium ion batteries are not standard for non hybrid or electric vehicles. No import documentation is attached to the vehicle. The hyundai kona was not placed on list of vehicle eligible to import by the NHTSA until 2020. MINE SAID TO BE REGISTERED IN WASHINGTON STATE IN 2018. The vehicles original window sticker lists part cartent as required however is not listed on the parts content list provided by the NHTSA ad required until 2020. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

- Graham, WA, USA

problem #7

Apr 012018

Kona

  • miles
I was sold a car with 1 unprepared safety recall and 22 technical service bulletins. In addition to was previously salvaged sue to collision, hail, flood and fire. The vehicle also was a 2019 made into a 2018. When the ecm was reprogrammed the new vin was wiped clean and altered. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Graham, WA, USA

problem #6

Sep 302023

Kona

  • miles
I have a 2018 Hyundai Kona, with approximately 42,000 miles on it. The right front passenger door began having problems sometime in 2022. When I first inquired about the door at Riverside Hyundai, I was advised that the problem might be covered under warranty. I did not have the problem diagnosed at that time. Today, I had the problem diagnosed, and I was advised that the repair would cost $453, with parts and labor. After Googling the problem, I discovered that quite a few Hyundai owners have a problem with their door locks. I wanted to report the problem since it seems ongoing, and Hyundai has not provided a satisfactory resolution.

- Riverside, CA, USA

problem #5

Aug 082021

Kona

  • miles
My vehicle suffered an electrical fire that wasn't covered under warranty just 2 months after I purchased it. It was inspected by the manufacturer, repair facility(licensed dealer) and insurance however I was denied the inspection report. A Hyundai warranty information sheet states my vehicle had 1 unrepaired service campaign in 6/2022 for the FCA forward collision avoidance. Which meant it was also sold to me without being disclosed. However the NHTSA website says it has 0 unrepaired recalls. Right before the electrical fire the electrical system went haywire. My safetey and my childs safety is at risk everyday I have this vehicle. Without my knowledge or consent, the dealer and my insurer choose to authorize repairs. The fact that at the time of purchase, no safety or crash testing had been completed by the NHTSA is concerning. All vehicles without NHTSA safety testing completed, prior to the 1st being sold and driven on the road puts everyone at risk. The fact that NHTSA does not require these safety tests to be conducted on every single vehicle driven in the states puts everyone at risk, not just my family. Even worse after my vehicle caught fire and caused $12,000 in damages, my car has a clean carfax. There is nothing making reporting this mandatory. insurance companies, thhe dealer/repair facilities do not have to report to the DOL or anyone for that matter that the car was involved in a fire at all. In fact the repair/dealer my vehicle went to reported it as multipoint inspection, maintainence. This puts all drivers and passengers at risk on the road. There's no question that a vehicle after having caught fire and suffered electrical problems is no doubt more susceptible to additional problems down the road. This puts all cars and people on the road in danger, not just me and my own.

- Graham, WA, USA

problem #4

Jun 022022

Kona

  • miles
We had parked our 17 year old son's car in the upper parking lot of our baseball field. While parked, the engine smoked, then spontaneously caught fire. The police arrived on sceere!!!! We totally cannot comprehend that this even happene, along with our fire department who was able to put out the pretty massive engine fire, along with some of the front being damaged as well. Our son had been driving this car to our high school and also the high school baseball field, with pretty packed lots. It unbelievable to even imagine if this happened thned to a pretty new car (22,000 miles on it). We are so very grateful that this did not happen while our 17 year old was in the car! This is truly needs to be looked into. Thank you.

- Westborough, MA, USA

problem #3

Nov 192021

Kona

  • miles
-On numerous occasions my map on display enlarges itself on the screen all on it-??s own. The only way this can occur is if I touch the screen and enlarge it myself with my finger. -My volume in settings were changed within a minute. I selected all settings to level 38 and then when I returned to the screen they had been changed. (See screenshot). This occurrence has happened so much, that I-??ve lost count. -Furthermore, they have bypassed my key fob and have gained access to the inside of my vehicle. One would think that they would steal my vehicle, but instead, leave white marks all over my screen, pull up the break, turn on the windshield wipers and lights. Upon entering my vehicle, I notice these have are turned on when I know I always turn them off upon exiting and turning off my vehicle.

- Austin, TX, USA

problem #2

Dec 032020

Kona

  • 44,894 miles
The contact own 2018 Hyundai Kona. The contact stated that after purchasing the vehicle, the vehicle experienced unstated failures with the interior lighting, headlights and rear tail lights. Additionally, there was an unknown steering failure with the vehicle. The vehicle was taken to fort mill Hyundai (805 gold hill rd, fort mill, SC 29708) to be diagnosed. The vehicle received several unknown repairs. The manufacturer was notified of the failure. The failure mileage was 44,894.

- Fort Mill, SC, USA

problem #1

Apr 052019

Kona

  • 12,676 miles
When car she starts car and in morning and night, when I puts in gear and and steps on gas the headlights flicker off and on until she gets on road about a mile. Had this check at Hyundai dealer and they said nothing is wrong but it still continue to do this. This could be hazard when I drive in the dark.

- Sebastian, FL, USA