This complaint is regarding our 2019 Electric Hyundai Kona. Hyundai had a Recall #200 that started last year 2020 if I-??m not mistaken. They have sent us a lot of letters in the mail that they are still trying to find a solution to the battery issue of the electric car and will let us know once they come up with a solution. Last month, we went to Eckert Hyundai in Denton, TX and we tried to get the recall fixed but the tech said they can-??t fix it since they do not have that much experience dealing with electric cars especially with batteries (which is the main issue due to risk of fire, explosion). I tried contacting McKinney and Plano Hyundai dealerships too but they tell me the same thing. As of the moment, the car does not fully charge, I don-??t charge at home and there-??s always a risk of fire whenever in use and while charging.

- Aubrey, TX, USA

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Asheville, NC, USA

The contact owns a 2019 Hyundai Kona. The contact stated that while driving approximately 25 mph a knocking noise and burning odor was present coming from the engine compartment before the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the engine had failed. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The VIN look-up confirmed the vehicle was listed in the NHTSA Campaign Number: 21v301000 (engine).The failure mileage was 70,000.

- Hagerstown, MD, USA

The contact owns a 2019 Hyundai Kona. The contact stated that check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with a misfire. The vehicle was not repaired. The vehicle was taken to another local dealer Safford Hyundai of Springfield (7615 Loisdale Rd A, Springfield, VA 22150, (703)776-9040) to be diagnosed. The contact was informed that the service light needed to be reset. The vehicle was repaired. The manufacturer was not notified of the failure. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) after the failure. VIN tool confirms parts not available. The failure mileage was 20,000.

- Alexandria, VA, USA

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Wappingers Falls, NY, USA

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 35-40 MPH, the vehicle experienced unintended acceleration and a loud sound was heard before the vehicle stalled. The contact shifted the vehicle into neutral and was able restart the vehicle and drive to her residence. The dealer and manufacturer were not made aware of the failure. The failure mileage was 37,874. Parts distribution disconnect.

- Philadelphia, PA, USA

The contact's son leases a 2019 Hyundai Kona. The contact stated upon receiving a recall notification for NHTSA Campaign Number: 21V301000 (ENGINE). the vehicle was taken to the dealer who informed the contact's son that the parts for the recall repair were not yet available. However, the dealer advised they would be refilling the engine oil every 500 miles. The contact stated his son had been taking the vehicle to the dealer to get the engine oil refilled, however the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the engine had been making ticking abnormal sounds while driving. There were no warning lights illuminated. The dealer was made aware of the failure and informed the contact's son that they could only refill the engine oil as the remedy for the recall repair was not yet available. The manufacturer was made aware of the failure and informed the contact that the remedy was not available. The approximate failure mileage was 38,000. VIN tool confirms parts not available.

- Stratford, CT, USA

Yesterday my car, Hyundai Kona 2019, stalled out for no reason while the vehicle was in motion. There were no warning signs on the panel. I change the oil regularly, but the car keeps burning oil very quickly before the next planned oil change, however, I never have any warning signs that my oil level is low. I could have gotten into an accident, and now I am afraid of driving because the car can stall at any moment, and cause an accident. The manufacturing company doesn't s solve this problem in a timely manner!

- Lynnwood, WA, USA

I brought my car to the Pride Hyundai dealership in Lynn, MA on Friday, 7/30. They confirmed that I need a new engine and still have my car and Hyundai corporate has not gotten back to them. I am elderly and a one car family and I have no car. I also do not want to drive the car until it is fixed.

- Danvers, MA, USA

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 65 mph, the oil level warning light illuminated. The vehicle started to jerk, and the contact pulled over to the side of the road and turned off the vehicle. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 9,600. Parts distribution disconnect.

- Baltimore, MD, USA

Car lost speed on going uphill. Took car to dealer and they found nothing related. I am concerned about this recall. The length of time it has taken to repair and the fact that they do not know how to repair these piston rings.

- Rosedale, MD, USA

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Chicago, IL, USA

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine). The contact stated while driving 25 mph, the vehicle loss motive power and stalled. However, the contact was able to restart the vehicle after several minutes and continued driving to the residence. The contact had the vehicle towed to the local dealer to be diagnosed. The mechanic was unable to determine the cause of the failure. The contact was concerned that the failure would recur. The contact wanted to know if the engine was taken apart during the inspection. The contact was informed that the engine was not taken apart. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximate 7,500.

- Sarasota, FL, USA

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle would jerk. The dealer was made aware of the recall and failure but informed the contact that parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 82,285. Parts distribution disconnect.

- Otisville, NY, USA

The contact owns a 2019 Hyundai Kona. The contact stated that while driving at various speeds, the vehicle would not properly accelerate. On several occasions the vehicle loss motive power, stalled, and would not immediately restart. The cause of the failure was not determined. The dealer was not able to duplicate the failure. In addition, while driving approximately 60 mph the cruise control could not be manually deactivated by the cruise control switch. The vehicle was stopped and shut-off. After restarting the vehicle, the cruise control was deactivated. The vehicle was taken to the local dealer who reprogrammed the adaptive control values and the failure was remedied. The manufacturer was not notified of the failure. Additionally, the tire monitoring system erroneously indicated that the air pressure was low. The cause of the failure was not yet determined. The failure mileage was 4,300. The consumer stated the sensor for the tires is not operating properly. Upon having the vehicle reviewed the technicians have tightened the lug nuts and putting air in the tires.

- Cameron Park, CA, USA

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact stated while driving approximately 25-35 mph, the check engine warning light illuminated. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 25,000. Parts distribution disconnect.

- Lakeland, FL, USA

The recall for my 2019 Hyundai Kona was issued 28 Apr 2021. It is now the middle of July 2021. How long should Hyundai owners need to wait for a remedy? I feel unsafe even driving this vehicle knowing it could possibly blow up. As of 7/12/2021, no remedy is listed. I have called my local dealer and they say the same, no remedy yet.

- Lemoore, CA, USA

The contact owns a 2019 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The contact stated while driving 65 mph, the vehicle loss motive power with several unknown warning lights illuminated. The contact pulled to the side of roadway with grayish smoke coming from the engine. The vehicle failed to restart. Due to the failure, the contact had the vehicle towed to the local dealer however, he was informed that he would be placed on a list for the recall repair. The manufacturer had been notified of the recall but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 10,300. Parts distribution disconnect.

- Elizabeth, NJ, USA

I was notified of a recall by Carfax on May 9th, 2021. On May 10th, 2021, I took my vehicle to Lehigh Valley Hyundai in Pennsylvania. I have been back and forth trying to get in contact with my case manager and he has not responded as to what is going on with my vehicle. It is now July 5th and there is still no remedy for my car. My car has been in the shop almost 2 months now.

- Cresco, PA, USA

From mid-May, my wife noticed the Malfunction Indicator Light (MIL) illuminate on the dashboard. The MIL light would intermittently illuminate and not display at times. 1) In June, I went on Hyundai's website using my log on account to request for service. A specific date was requested but not response was provided. 2) on June 17 at 10:39 AM HST, I called Hyundai Service center and a left a message to request service for the MIL issue. 3) on June 18 at 08:52 AM HST, I called Hyundai Service center and a left a message to request service for the same issue. On July 05, 2021, I just opened a letter from Hyundai for an important Safety recall regarding our vehicle involving defective piston oil rings that could result in abnormal knocking or stalling. I believe this is a serious issue that needs immediate attention, however, we are unable to receive any service here. My wife at this time is very afraid to drive the vehicle unless this issues is resolved. Please advise us what steps can be taken from NHTSA. The service level for Hyundai is extremely poor, at this point we want to somehow terminate our lease. Best Regards

- Honolulu, HI, USA