10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
14,215 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #13

Apr 282021

Kona

  • miles
The recall for my 2019 Hyundai Kona was issued 28 Apr 2021. It is now the middle of July 2021. How long should Hyundai owners need to wait for a remedy? I feel unsafe even driving this vehicle knowing it could possibly blow up. As of 7/12/2021, no remedy is listed. I have called my local dealer and they say the same, no remedy yet.

- Lemoore, CA, USA

problem #12

Jul 062021

Kona

  • 10,300 miles
The contact owns a 2019 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The contact stated while driving 65 mph, the vehicle loss motive power with several unknown warning lights illuminated. The contact pulled to the side of roadway with grayish smoke coming from the engine. The vehicle failed to restart. Due to the failure, the contact had the vehicle towed to the local dealer however, he was informed that he would be placed on a list for the recall repair. The manufacturer had been notified of the recall but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 10,300. Parts distribution disconnect.

- Elizabeth, NJ, USA

problem #11

May 102021

Kona

  • miles
I was notified of a recall by Carfax on May 9th, 2021. On May 10th, 2021, I took my vehicle to Lehigh Valley Hyundai in Pennsylvania. I have been back and forth trying to get in contact with my case manager and he has not responded as to what is going on with my vehicle. It is now July 5th and there is still no remedy for my car. My car has been in the shop almost 2 months now.

- Cresco, PA, USA

problem #10

May 152021

Kona

  • miles
From mid-May, my wife noticed the Malfunction Indicator Light (MIL) illuminate on the dashboard. The MIL light would intermittently illuminate and not display at times. 1) In June, I went on Hyundai's website using my log on account to request for service. A specific date was requested but not response was provided. 2) on June 17 at 10:39 AM HST, I called Hyundai Service center and a left a message to request service for the MIL issue. 3) on June 18 at 08:52 AM HST, I called Hyundai Service center and a left a message to request service for the same issue. On July 05, 2021, I just opened a letter from Hyundai for an important Safety recall regarding our vehicle involving defective piston oil rings that could result in abnormal knocking or stalling. I believe this is a serious issue that needs immediate attention, however, we are unable to receive any service here. My wife at this time is very afraid to drive the vehicle unless this issues is resolved. Please advise us what steps can be taken from NHTSA. The service level for Hyundai is extremely poor, at this point we want to somehow terminate our lease. Best Regards

- Honolulu, HI, USA

problem #9

Jun 282021

Kona

  • 0 miles
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer as well as Sansone Hyundai (90-100 US-1, Avenel, NJ 07001, (833)376-7829) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Woodbridge, NJ, USA

problem #8

Mar 012021

Kona

  • miles
The contact owns a 2019 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 21V301000 (Engine) however, the part for the repair was unavailable. The dealer had been notified about the recall however, the contact was informed that the parts were not yet available. The manufacturer was also notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Sellersville, PA, USA

problem #7

Jun 102021

Kona

  • 0 miles
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but was unable to provide a timeline for parts availability. The contact had not experienced a failure. Parts distribution disconnect.

- Lebanon, TN, USA

problem #6

Apr 072021

Kona

  • miles
4/7/21 while in Las Vegas parked at the Venetian Hotel, my 2019 Hyundai Kona EV battery failed causing the vehicle to be inoperative. I am still waiting for Hyundai to replace the recalled EV battery

- Irvine, CA, USA

problem #5

May 202021

Kona

  • miles
While slowing down car would make a whining sound and eventually started grinding. Car also stalled and died while coming to a stop. After that unable to drive or move the car in neutral.

- Hampton, VA, USA

problem #4

Jan 012020

Kona

  • 15,000 miles
During regular driving the vehicle loses power, will not accelerate and stalls out completely. After sitting a few minutes the vehicle will restart. The vehicle was taken to the repair shop but nothing seemed wrong. Within a six month period it again occurred twice. Once again nothing was observed wrong with the vehicle but the second time last night the car was brought to the repair shop and they stated the engine has little to no compression. The vehicle is currently awaiting a diagnosis from hyndai

- Medford, NY, USA

problem #3

Aug 142020

Kona

  • 19,500 miles
Vehicle stalls with A/C running on turns. It is intermittent issue. By putting vehicle back in neutral vehicle restarts right away. This happens normally in hotter weather. Called dealer and taken vehicle in and can not duplicate. So no fix. This is a 2019 Hyundai Kona with 19,500 miles. Others on Hyundai website owners club have same issues. Hyundai is not a bad company. But they need to investigate issues if so many of us are having same issues. Doesn't seem to be related to the engine options happens with both engine options.

- Batavia, IL, USA

problem #2

Aug 072020

Kona

  • 15,200 miles
As I was coming to a stop light I pressed my brake pedals I felt a shudder through the brake pedal and my car died. This occurred three times in a short. Of time. This occurred three times in a short. Of time I was on a highway and it was very disconcerting I was able to finally get it back home.

- Farmington, NM, USA

problem #1

Sep 202019

Kona

  • 300 miles
A couple hundred miles after purchasing a new Kona, I had started having acceleration issues going from a dead stop into first gear.as the car starts to go, this is under 5 mph, the car then hesitates as if someone is hitting the brakes. I have almost been rear ended several times due to this. It is a sporadic issue. I have had it into Hyundai 3X now for this. All 3 X Hyundai states they can not repair unless it happens while test driving. Of course this has not happened. So they have " reset" my driving computer 2X hoping it will stop. This is a serious issue and there are many Kona owners out there documenting this issue on blogs. I have 3 service reports claiming there is an issue, but it is not being found. I have written to Hyundai to open a case report. I am reporting this to the NHTSA T with hopes of either resolving this issue or bring light to a potential safety hazard from Hyundai. Thank you, [xxx] redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Clearwater, FL, USA