10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 1,237 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My car is having problems due to excessive oil consumption. I took it to the dealership to get it fixed and tested for the recall. They said the recall had nothing to do with it. Took it to another mechanic for a diagnostic, the other mechanic stated that the excessive oil consumption was caused by recall that they didn't fix, and it can be stopped by getting the recall fixed.
- Marshall , TX, USA
Horn stop work( it does not honk). Horn not working will unable driver to allert other drivers when runnig into my vehicle, such as when backing out of a tight parking lot Yes, this will not pass the inspection check therfore unable to driver The problem was inspected by the dealer< Eckert Hyundai technitian in Denton Texas There indcator other than by honking
- Denton, TX, USA
My rear passenger door and trunk will not unlock. The rear passenger door will not unlock from the inside or via the key fob. This puts my child at risk in the back seat by not allowing them to exit the vehicle. The dealer states that the door lock mechanism has to be rebuilt. This sounds like a manufacturer safety problem. My concern is that this could happen to all of the doors on the car. Which is an enormous safety concern.
- Williamstown, WV, USA
I took my car to the dealership to have the campaign 200 recall fixed. When my vehicle was there, they found that the battery needed to be replaced, however found that there was "front end damage to the battery" and it would fall on me as the owner to replace the battery, and once the battery was replaced, they would fix the recall. (Which replacing the battery would fix in the first place). My issue is, there is no alert on my dashboard or on the app that shows that there are zero diagnostic trouble codes. My concern is that if the battery has such significant damage, there should be some type of alert or warning with this occurring. Also the fact that there is a recall that requires a battery replacement and suddenly damage is noticed on the battery. Unfortunately, it seems that Hyundai is not willing to honor their warranty and "found" a way to blame me as the owner.
- Lebanon, OH, USA
The vehicle has started stalling about a week ago. It will just stop and all the lights go on for motor and oil and everything else. There-??s a sound as well that seems to be from the engine. This is scary. It tends to be happening during slower traffic. I commute with children and this is not ok. Some of this model have been recalled for the same issue. I believe it-??s irresponsible that no one has bothered to contact owners of this model. So we figure out the problem and then something is done. Not ok. It has happened at least 9 times today. I-??m scared for my safety and that of my children that commute with me to the city daily on weekdays and at times weekends too.
- Newburgh, NY, USA
As noted above, the recall (200) for this problem was issued in March 2021. I have been trying to get Hyundai to repair the vehicle since I received this information. Late last year I was told by the dealer in my area that a fix was ready and took the car in for repair on December 27, 2021. The dealer had no fix. I have contacted the dealer several times in the past 6 months, and recently filed a complaint with the national Hyundai Corporation. As of now, I am still driving the car with the urgent battery problem, and have not received a date for the necessary repair
- Pflugerville, TX, USA
In the last week my car has stalled out while I have been driving...this is very unsafe and dealership states that they cant get me in until Friday...no warning lights at all are coming on...I feel completely unsafe driving my car and it seems like the dealership dont care...
- Slidell, LA, USA
When I purchased my Hyundai Kona I was over the moon excited. It checked all or the boxes for me and my family. Now I live in fear every single day that the ongoing car theft in my area is going to flip my entire world upside emotionally and financially. I want to know what Hyundais solution is to support the families that put trust in them when purchasing a vehicle from them.
- Milwaukee , WI, USA
My vehicle was stolen in November of 2021, (many have been in Milwaukee). I had a steering wheel lock (they had broken the back rear window in April 2021 in a thwarted attempt to steal, and the police recommended this), and the vehicle was parked under security cameras. They broke the window, disabled the ignition and took it for a ride and crashed it. My vehicle repair has not been completed due to the high volume of thefts, and delay by insurance companies making claims. It is now February 8, 2022.
- Milwaukee, WI, USA
After I had the car for about 10 months, the front collision warning system light came on while I was driving 65mph. There was a huge jolt, as if I'd hit something large and metal, and the engine revved as if stuck. I pulled over and found nothing in the road. It was terrifying, and I can't imagine it's safe to have this keep happening. This has happened numerous times now, at different speeds and in all types of weather, and sometimes accompanied by the blind spot collision warning system light. The dealership has kept my car many times, trying to replicate the problem, which they did-once. They replaced the camera and tcu. The car worked fine for a while, but the problem returned, and again, the dealership could not replicate or fix it. I have seen this problem mentioned on Hyundai forums, and it seems we're all having the same experiences with dealerships finding and fixing the issue. I turn the FCW system off every time I start the car, but now the BSCW (which I have also turned off) is coming on and jolting the car. Both warning systems have done this too many times to count at this point. I can't afford a new car and am scared to drive my Kona, but don't have a choice. This is not right and I do not feel safe in this car.
- Pueblo West, CO, USA
My 20year old daughter had gone to a dealership to get her first vehicle and they have her a recalled vehicle without knowing about it. She was financed a 2019 Hyundai Kona with a high monthly fee. She was told the vehicle had no issues but then 3 days ago (1/26/22) we received a call regarding recall from the dealer. The dealership called with the manager apologizing profusely and stating that they were unaware of recall from (4/2021) and that the vehicle should not have been allowed for sale / finance/ lease. They said it was a big mistake. They told us that because they are not the manufacturer, we had to take it to the a Hyundai dealership. She took it yesterday (1/27/22) and they said to bring it back on Monday to fix???'? despite the danger??-??-???. They refused to even provide a rental car for free.
- Homestead, FL, USA
This complaint is regarding our 2019 Electric Hyundai Kona. Hyundai had a Recall #200 that started last year 2020 if I-??m not mistaken. They have sent us a lot of letters in the mail that they are still trying to find a solution to the battery issue of the electric car and will let us know once they come up with a solution. Last month, we went to Eckert Hyundai in Denton, TX and we tried to get the recall fixed but the tech said they can-??t fix it since they do not have that much experience dealing with electric cars especially with batteries (which is the main issue due to risk of fire, explosion). I tried contacting McKinney and Plano Hyundai dealerships too but they tell me the same thing. As of the moment, the car does not fully charge, I don-??t charge at home and there-??s always a risk of fire whenever in use and while charging.
- Aubrey, TX, USA
I received recall 200 notice from Hyundai regarding my Kona EV 2019 in June.(my mileage was around 14,000) After calling the dealer I got the appointment on 07/16. On 07/16 the service advisor said she fixed all recalls as per the instructions from Hyundai and said recall 200 is also fixed. (see attached service record) I asked how you fixed the folded anode issue without replacing the battery. They said, they did the software update and the battery now doesn't have the fire risk. Called Hyundai and opened a case 18464387 asking them how is recall 200 is fixed without battery replacement. They admitted that recall 200 was not performed and they will replace the battery very soon. Its not still 2 months and they don't have any battery replacement plan. Also my car is making some strange sound while charging and abruptly stopping charging around 70%. I am asking nhtsa's help as I am not getting any response from Hyundai regarding battery replacement. They also rejected the buyback saying the lemon law of MA is not applicable even though my mileage was <15,000 when I took the service appointment. (see attached health report from Hyundai dated 07/08)
- Ashland, MA, USA
This vehicle has stalled five (5) times while driving, twice at highway speeds and three times at neighborhood speeds. The warning light comes on, the car stalls but then will restart normally. Have been lucky in that there have been no accidents. The dealer had the car for a week and can diagnose no problem or replicate the stall event. We have opened a case with Hyundai as well.
- Pittsburgh, PA, USA
There is a recall on the ev battery system both on the Hyundai site and the ntsb site for this. Hyundai claims there is no such recall. My battery system does not function according to specifications. Hyundai says not to park the vehicle inside due to the possibility of catastrophic fire. Neither the dealer nor the manufacturer will remedy the situation. They both deny there is any problem. I purchased the vehicle used from a dealer December 2020.
- Hotchkiss, CO, USA
Upon collision (front end) at about 35 mph the vehicle burst into flames and continued to burn until the fire department showed up. In addition, there may be an issue with the seat belt mechanism. Driver's clavicle was fractured and displaced upon impact.
- Pasadena, CA, USA
Startup and driving for 15 minutes bcw warning system disabled radar blocked message comes on, yield sign with exclaimation point comes on, and the button that turns the system on/off left of steering wheel goes out error stays approx 20-25 minutes and then resets itself pulling off road, and restarting the car, it will also clear the error, we have wiped and cleaned bumper and sensor areas, have had car into 2 dealerships, they say system is operating as it should, can not reproduce problem. This error happens every single time I drive the car (early morning, I have not had it happen at other time, although husband has twice.dealerships claim that some kind of radar is interferring, or the system turns off when it hasnt detected another car in the mirrors after 10 minutes. My question is, this is a safety feature, why would it just turn itself off? other things I have noticed are, if pulling off road when error occurs, and going into menu to change any car settings, the bcw feature is completely missing from the menu when the error is on. And also the button to the left of steering wheel which turns system on/off. ( in the dark) you can see it "blinking in a consistant fashion. When the system is about to "fail/ send the error code, I have noticed that the button is no longer "blinking" ( you can only take notice of the button blinking in the background when its dark out. Reported my problem directly to Hyundai in California, they closed case because dealerships couldnt reproduce the problem. Likewise they will not take bumper off, check sensors or anything other than can not reproduce problem, they are done, not pulling bumper off/etc Hyundai wont reimburse them.google problem, been happening on Hyundai models since 2015, withour a fix, and this is a safety feature? no other car I have driven with a bcw system has done this in area im in 15 min after startup
- Anthony, FL, USA
- Chester, MD, USA