10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
311 miles

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The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #16

Jun 082024

Kona

  • miles
I had taken my vehicle for an oil change in June 2024 when I was advised that the oil level was very low so I had to sign a waiver that they would not be held liable if I have issues. Going forward we continued to check the oil level every 1-2 weeks and added it as needed. We never had any signs of where the oil was going or an oil light letting me know it was low. In November 2024 the motor started to surge or decline in power while driving. It also has times that the car would seize up for a few seconds which caused jerking. I-??ve not had it serviced except for oil changes because I believe it will not be an easy fix and very expensive. Besides if I did have it looked at I know it would take an expert in piston rings or whatever other parts that are failing to cause it to consume high amounts of oil. Even though my car hasn-??t been recalled yet it has many of the problems I see on this site for this make and model. I-??m trying to make it 1 more month then decide if I should trade it in while it still runs at 115k miles.

- Rising Sun, MD, USA

problem #15

Dec 012024

Kona

  • miles
Sunroof on Hyundai Kona spontaneously exploded in cold weather driving on the freeway early in the morning after being parked in the warm garage overnight. Read about a class action lawsuit for Hyundai panoramic sunroofs but Kona is a standard sunroof; however, cases seem the same in terms of spontaneous explosion.

- Livermore , CA, USA

problem #14

May 122024

Kona

  • miles
Driving on the highway [XXX] ) during rain. Traffic moving stop and go slow. Before I knew what had happened, my car hit the back bumper of a Chevy Suburban. My car gave no auto warning, the windshield wipers barely worked, and I believe the electric systems had stopped. Radio and air-conditioning. [XXX] My car bumper and grill were messed up. And I received pain in my right shoulder. The Suburban had a trailer hook-up jammed inside my front bumper grill; my vehicle received all the damage. The other driver's vehicle had no harm. My vehicle damage to the car was over a thousand dollars. And I was left with a shoulder injury. Car insurance paid for the damage to my 2019 Hyundai Kona SUV's all-wheel drive, with me paying a portion. After work was completed, all the electrical systems, including air conditioning, lights, wipers, and radio, didn't work. Fuse work was checked and found, but no power was getting into the system to operate functions that required electricity. The car started up, but the side lights but not the front lights, air conditioning, and the issue of tight steering now. The car tech stated they only installed a new bumper, and the grill did not work on the areas that are now not working. Tech said the lights and wipers were working but are not working now. Driving the vehicle will be limited based on these issues. The fuses appear good, but no power is getting into the box that powers the various items that are not working. I believe this car is a Lemon, and the dealership was aware of these issues and never told me the car had recalls. According to the internet, the tech who replaced my bumper stated that these issues are what the 2019 Hyundai Kona vehicle. Today (7-22-24), I drove my car from the auto shop with a new bumper and with hesitation and fear because the wipers and lights were not working, the air conditioning was out, and it is about to rain. The tech stated they were working earlier but are not working now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA

- Chester, MD, USA

problem #13

May 282024

Kona

  • miles
My car is having problems due to excessive oil consumption. I took it to the dealership to get it fixed and tested for the recall. They said the recall had nothing to do with it. Took it to another mechanic for a diagnostic, the other mechanic stated that the excessive oil consumption was caused by recall that they didn't fix, and it can be stopped by getting the recall fixed.

- Marshall , TX, USA

problem #12

Apr 302024

Kona

  • miles
Horn stop work( it does not honk). Horn not working will unable driver to allert other drivers when runnig into my vehicle, such as when backing out of a tight parking lot Yes, this will not pass the inspection check therfore unable to driver The problem was inspected by the dealer< Eckert Hyundai technitian in Denton Texas There indcator other than by honking

- Denton, TX, USA

problem #11

Feb 192024

Kona

  • miles
My rear passenger door and trunk will not unlock. The rear passenger door will not unlock from the inside or via the key fob. This puts my child at risk in the back seat by not allowing them to exit the vehicle. The dealer states that the door lock mechanism has to be rebuilt. This sounds like a manufacturer safety problem. My concern is that this could happen to all of the doors on the car. Which is an enormous safety concern.

- Williamstown, WV, USA

problem #10

Mar 242023

Kona

  • miles
I took my car to the dealership to have the campaign 200 recall fixed. When my vehicle was there, they found that the battery needed to be replaced, however found that there was "front end damage to the battery" and it would fall on me as the owner to replace the battery, and once the battery was replaced, they would fix the recall. (Which replacing the battery would fix in the first place). My issue is, there is no alert on my dashboard or on the app that shows that there are zero diagnostic trouble codes. My concern is that if the battery has such significant damage, there should be some type of alert or warning with this occurring. Also the fact that there is a recall that requires a battery replacement and suddenly damage is noticed on the battery. Unfortunately, it seems that Hyundai is not willing to honor their warranty and "found" a way to blame me as the owner.

- Lebanon, OH, USA

problem #9

Jun 272022

Kona

  • miles
The vehicle has started stalling about a week ago. It will just stop and all the lights go on for motor and oil and everything else. There-??s a sound as well that seems to be from the engine. This is scary. It tends to be happening during slower traffic. I commute with children and this is not ok. Some of this model have been recalled for the same issue. I believe it-??s irresponsible that no one has bothered to contact owners of this model. So we figure out the problem and then something is done. Not ok. It has happened at least 9 times today. I-??m scared for my safety and that of my children that commute with me to the city daily on weekdays and at times weekends too.

- Newburgh, NY, USA

problem #8

Mar 142022

Kona

  • miles
In the last week my car has stalled out while I have been driving...this is very unsafe and dealership states that they cant get me in until Friday...no warning lights at all are coming on...I feel completely unsafe driving my car and it seems like the dealership dont care...

- Slidell, LA, USA

problem #7

Feb 282022

Kona

  • miles
When I purchased my Hyundai Kona I was over the moon excited. It checked all or the boxes for me and my family. Now I live in fear every single day that the ongoing car theft in my area is going to flip my entire world upside emotionally and financially. I want to know what Hyundais solution is to support the families that put trust in them when purchasing a vehicle from them.

- Milwaukee , WI, USA

problem #6

Nov 072021

Kona

  • miles
My vehicle was stolen in November of 2021, (many have been in Milwaukee). I had a steering wheel lock (they had broken the back rear window in April 2021 in a thwarted attempt to steal, and the police recommended this), and the vehicle was parked under security cameras. They broke the window, disabled the ignition and took it for a ride and crashed it. My vehicle repair has not been completed due to the high volume of thefts, and delay by insurance companies making claims. It is now February 8, 2022.

- Milwaukee, WI, USA

problem #5

Feb 082020

Kona

  • miles
After I had the car for about 10 months, the front collision warning system light came on while I was driving 65mph. There was a huge jolt, as if I'd hit something large and metal, and the engine revved as if stuck. I pulled over and found nothing in the road. It was terrifying, and I can't imagine it's safe to have this keep happening. This has happened numerous times now, at different speeds and in all types of weather, and sometimes accompanied by the blind spot collision warning system light. The dealership has kept my car many times, trying to replicate the problem, which they did-once. They replaced the camera and tcu. The car worked fine for a while, but the problem returned, and again, the dealership could not replicate or fix it. I have seen this problem mentioned on Hyundai forums, and it seems we're all having the same experiences with dealerships finding and fixing the issue. I turn the FCW system off every time I start the car, but now the BSCW (which I have also turned off) is coming on and jolting the car. Both warning systems have done this too many times to count at this point. I can't afford a new car and am scared to drive my Kona, but don't have a choice. This is not right and I do not feel safe in this car.

- Pueblo West, CO, USA

problem #4

Jan 262022

Kona

  • miles
My 20year old daughter had gone to a dealership to get her first vehicle and they have her a recalled vehicle without knowing about it. She was financed a 2019 Hyundai Kona with a high monthly fee. She was told the vehicle had no issues but then 3 days ago (1/26/22) we received a call regarding recall from the dealer. The dealership called with the manager apologizing profusely and stating that they were unaware of recall from (4/2021) and that the vehicle should not have been allowed for sale / finance/ lease. They said it was a big mistake. They told us that because they are not the manufacturer, we had to take it to the a Hyundai dealership. She took it yesterday (1/27/22) and they said to bring it back on Monday to fix???'? despite the danger??-??-???. They refused to even provide a rental car for free.

- Homestead, FL, USA

problem #3

Jul 192021

Kona

  • miles
This vehicle has stalled five (5) times while driving, twice at highway speeds and three times at neighborhood speeds. The warning light comes on, the car stalls but then will restart normally. Have been lucky in that there have been no accidents. The dealer had the car for a week and can diagnose no problem or replicate the stall event. We have opened a case with Hyundai as well.

- Pittsburgh, PA, USA

problem #2

Nov 082019

Kona

  • 3,400 miles
Upon collision (front end) at about 35 mph the vehicle burst into flames and continued to burn until the fire department showed up. In addition, there may be an issue with the seat belt mechanism. Driver's clavicle was fractured and displaced upon impact.

- Pasadena, CA, USA

problem #1

Jun 102019

Kona

  • 1,577 miles
Startup and driving for 15 minutes bcw warning system disabled radar blocked message comes on, yield sign with exclaimation point comes on, and the button that turns the system on/off left of steering wheel goes out error stays approx 20-25 minutes and then resets itself pulling off road, and restarting the car, it will also clear the error, we have wiped and cleaned bumper and sensor areas, have had car into 2 dealerships, they say system is operating as it should, can not reproduce problem. This error happens every single time I drive the car (early morning, I have not had it happen at other time, although husband has twice.dealerships claim that some kind of radar is interferring, or the system turns off when it hasnt detected another car in the mirrors after 10 minutes. My question is, this is a safety feature, why would it just turn itself off? other things I have noticed are, if pulling off road when error occurs, and going into menu to change any car settings, the bcw feature is completely missing from the menu when the error is on. And also the button to the left of steering wheel which turns system on/off. ( in the dark) you can see it "blinking in a consistant fashion. When the system is about to "fail/ send the error code, I have noticed that the button is no longer "blinking" ( you can only take notice of the button blinking in the background when its dark out. Reported my problem directly to Hyundai in California, they closed case because dealerships couldnt reproduce the problem. Likewise they will not take bumper off, check sensors or anything other than can not reproduce problem, they are done, not pulling bumper off/etc Hyundai wont reimburse them.google problem, been happening on Hyundai models since 2015, withour a fix, and this is a safety feature? no other car I have driven with a bcw system has done this in area im in 15 min after startup

- Anthony, FL, USA