We just had our 2020 Kona updated from the dealer with major software and recall updates. Since that point the car has been draining from the 12volt battery on it's own and killing the charging circuit for the battery. It has caused us to have to jump start the car and not be able to keep the 12 volt charged which runs all of the environmentals and car systems. Unless you have a jump pack with you, you have to jump it after every stop. I have tested the battery and it is fine but the system needs a high end initial draw and is not getting it. I have contacted the dealer but they are saying it is not their problem. This needs government address, as it is the same issue in the NHTSA recalls or Hybrid and EV Sonata and Ioniq 5 models.

- Westerly, RI, USA

In May 2023 after washing and vacuuming my car, it would not start. The battery appeared dead. I waited and tried periodically, and after about three tries, It started. This happened a couple more times, but always restarted and appeared to recharge. I did not drive the car from June - October, and asked my son to start it periodically while I was away. He tried in Mid June and battery was dead and had to be jumped. The same thing happened in Aug and Sept. Unfortunately, by the time I returned and could get in into Hyundai, it had been 38 months since my purchase. in October the battery seemed to be okay, but the horn did not work. Also, the windshield washer only trickled out and then nothing came out. I made appointment as I had also had a recall on the safety/theft issues. In November, Hyundai of Bradenton, Florida's Serviceman, Mark told me that I needed a new battery which was no longer under warranty and they replaced the horn as it was covered. He said the windshield washer unit was clogged. I chose not to pay $340 for a battery and $80 to unclog windshield washer unit from them. I just feel something is off. On my drive home, the radio came on without prompt. I turned it off, and it came back on seconds later. I turned it off again, and it stayed off. My car is immaculate, and covered when not in use. There is definitely and issue. My Kona only has 21,000 miles on it. Thank you for helping me with this. Please advise. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Bradenton, FL, USA

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000, however, the dealer exceeded a reasonable amount of time for the recall repair. The contact stated that the dealer advised her the vehicle can not be fixed due to no parts. The contact was concerned that her vehicle would have a failure while driving. The manufacturer was made aware of the issue.

- Solana Beach, CA, USA

Car battery not longer allows for the car to drive The electric system stop working due to failure of the battery A new battery needs to be order Car not longer works

- Windsor Locks, CT, USA

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact was concerned that the manufacturer had not yet determined what the remedy would be for his vehicle. Parts distribution disconnect.

- San Juan Capistrano, CA, USA

The traction batteries are deffective and needs to be replaced due to the battery catching fire under Recall 200 for Hyundia Kona Electric cars. The cars effected were manufactured from Aug 28,2018 to March 2, 2020 which our car falls within this window date. According to Hyundai Consumer Assistance there is no solution.

- Highlands Ranch, CO, USA

My Car Has Had Problems With The Starter It Would Not Start At Times My Car Has Been Checked By Priority Acura On They My Starter Needed To Be Replaced At At Times My Car Has Trouble Picking Up Speed Consumer stated vehicle was diagnosed in June 8th, 2021. Today different issues occurring all windows not down at the same time and when 2 are down the car shakes.

- Chesapeake, VA, USA

The contact owns a 2020 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was notified about the issue and provided a temporary fix by reducing the battery charging capacity to 80%. The part for the final repair remained unavailable. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Seattle, WA, USA

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V127000 (Electrical System) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Seattle, WA, USA

Hyundai issued a several recalls that notified me of various updates related to my car battery as well as that I cannot park my car in my garage as battery could catch fire. I have taken my car to a local dealer each time for these software updates as required. They originally did a "fix" for the battery issue back in 2020 but clearly the issue has not been remedied since it first came to light in 3/2019. Then in 3/2021, Hyundai notified me by mail that in addition, I must limit my battery capacity to 80%, prohibiting my use of the car for longer planned trips this spring and summer and likely fall 2021. I have had to change my lifestyle and make other arrangements in order to continue my plans. The battery has a lifetime guarantee and I bought the car due to this guarantee as well as the use of 100% of the battery expected mileage as I have a long commute and take long day trips since this is my only car. The requirement of parking outside my garage for over 6 months now reduces the value of my car as it is subject to intense heat/sun/sandy wind/fire debris as I live in a Southern California desert. Between the reduction in battery change, fire danger of battery, parking outside, the value of my purchase had decreased significantly and it was false advertising when I purchased the car in 11/2019. I would not have purchased this car if I only had 80% of the battery capacity and had to park it outside to avoid possible fire due to charging. Hyundai has only offered $200 to come in to dealer to have then change battery capacity to 80% (which I did. That is not enough compensation for the loss of use, loss of value, loss of car quality from parking outside, and loss of my time. My fear is that they will issue a buyback that does not include the value of my window tinting and specialized lazer fit car mats and deducts value for my mileage. There is not ETA on when the battery will be replaced/fixed at this time - completely unacceptable.

- Canyon Country, CA, USA

Smell like electrical overheating. Not driving due to fire risk.

- Fairfield, CT, USA

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 20V127000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Vallejo, CA, USA

Got a notice about engine control system to take car to dealership. Previous we were having poor gas mileage. Was told by dealership it had to break in. We purchased it at the end of May. First notice came in early March and called dealer for appt. Was told to wait as mileage was not yet 6,000 miles, too early for service. Late March blue link again notified me about this dtc problem. Then had engine light come on plus it stalled out while driving. Called service dept again and was told April 9th was earliest appt. On March 29th was on rte 495 and car stalled again. March 30 th I called and spoke to service manager. He told me to drop off car for a week and they would look at it. I was to rent a car from hertz and if they felt it was necessary they would reimburse me. I called Hyundai customer care and they said I should file a complaint which I did. It is case number 18115897. We now are having it checked out at another Hyundai dealership. Feel it is not handled properly for the problem of stalling which could cause a serious accident. At this time you lose control of car due to lack of power.

- Centereach, NY, USA

Hyundai is failing to provide the interim remedy promised in your safety recall report 21V-127 (attached). This remedy consists of simply disclosing the safe charging limit percentage for the propulsion battery. The recall report states, under remedy program, "owners will also be provided with instructions to manually lower the battery's state of charge limit via the infotainment system." I requested that information from Hyundai customer care. However they replied "currently there is no remedy available." (see attached) please direct Hyundai to make this information available forthwith so that I and other Hyundai ev owners can safely charge our vehicles.

- Tiburon, CA, USA

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 20V630000 (electrical system). The vehicle was taken to palm springs Hyundai (3919 E palm canyon dr suite a, palm springs, ca 92264; (760) 202-8888) where the recall repair was performed. The contact stated that two days after the recall repair was performed, the contact was unable to start the vehicle. The contact stated that an unknown electrical warning light was illuminated. The vehicle was not drivable. The vehicle was towed back to the same dealer. The mechanic was unable to duplicate the failure. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 20V748000 (service brakes, hydraulic) and 20V630000 (electrical system). The manufacturer was made aware of the failure. The failure mileage was approximately 4,400.

- Cathedral City, CA, USA

Bought new car July 2020, was good for a little while then started to have loud ticking noise under hood. Brought car in for service at 3100 (approx) miles had a few issues at this service, main was noise. Was told mechanic looked under heard noise (as did front desk rep) and mechanic said it was normal on this car. I took car back again for same issues approx 2 weeks later (they hear noise dont know where its coming from I was told, they have tech advice looking into it now). They now have had my car for 6 days. 6th day I get call telling me that there is something wrong with motor, everyone is involved now, Hyundai motor Corp, technical service and dealership, trying to figure out if its just a replacement part or needs whole new motor. Rep said they were going to be running 3 more tests and would let me know Wednesday. Noise is constant while in park or drive does not matter.

- Smithtown, NY, USA

The contact owns a 2020 Hyundai Kona. The contact discovered online that the vehicle was included in NHTSA recall number: 20V630000 (electrical system) however, the part to do the recall repair was not yet available. Team Hyundai of bend (2250 ne hwy 20, bend, or 97701) and tonkin gladstone Hyundai (19300 SE mcloughlin blvd, gladstone, or 97027) were made aware of the issue and both confirmed that parts were not yet available. The contact stated that the battery software was updated at team Hyundai of bend. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bend, OR, USA

There is a recall on possible battery explosion and there is no current replacement policy or replacement schedule.

- Whittier, CA, USA