10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
7,937 miles

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« Read the previous 20 complaints

problem #55

Mar 292021

Kona

  • miles
Leased 5/24/2020. Poor mileage. Told had to break in. On 3/24, 3/29 and 3/30, 2020, car stalled out in traffic. Called for service and given date 3 weeks later. Called Another dealer and got appt. for next day.Spoke to Hyundai Ca. (Sonia) and got case number(1811 5897). On 4/2/2020Blue Link advised to take to dealership, that there was a problem with Engine Control System.The service report was written up that customer states check engine light on.We told them that the car stalled in traffic(very dangerous), but they wouldn-??t write that up. They state that they repaired the car and no code was found. An recall was mailed to house. Made appt for 11/15/2020. Had engine rings recall, they said they did an Atkinson Engine Insp.On 12/6/2020 we received from Blue Link a notice for a possible condition with Engine Control System. At the same time notice appeared car stalled, again in traffic.Called Hyundai Ca. Talked to a Jordan who started another case number, 1905 7159 and he contacted Centereach Hyundai and we had an appt for 12/8/2020. They had to keep the car which meant we were without a car. On 12/16/2020 Centereach gave us a loaner which we were very appreciative of. The car was finally repaired and given back to us on 12/31/2020. Engine was replaced or rebuilt. We had car in for recall on 11/15/2020 and nothing showed up on Engine. Yet on 12/08/2020 they say the engine noise was caused by faulty bearing and piston slap, did a test and found a passing result. They continued to diagnosis and found scoring on all cylinder walls an indication of piston slap to be confirmed, submitted all proper paper work, photos and video evidence to Hyundai for engine approval. After reading in the newspaper about troubles with Hyundai I felt I should write as we could have numerous times accidents with the stalling of car. Hyundai did not acknowledge and repair car right the first time. It was a dangerous situation.

- Centereach, NY, USA

problem #54

Dec 142021

Kona

  • miles
...three times in one week (twice with me, and once with my wife), while driving in traffic the engine shut down completely, and we had to coast off the road to restart the engine...could easily have been deadly...I have tried to contact my dealer, but continually on hold...have left message for call back...afraid to drive car...

- Bernalillo, NM, USA

problem #53

Nov 012020

Kona

  • 5,000 miles
The contact owns a 2020 Hyundai Kona. The contact stated while starting the vehicle he heard an abnormal sound. The contact stated no warning light was illuminated. The contact stated he needed to add a 1? quart of oil to the engine. The contact took the vehicle to the local dealer, where an unknown test was completed however, the result was not yet provided. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,000.

- Piketon, OH, USA

problem #52

Nov 052021

Kona 4-cyl

  • miles
2020 Hyundai Kona. Consumer writes in regards to engine failure. The consumer stated the vehicle was taken to the dealer due to a noticeable leak and to have the recall repair completed. The dealer did not perform the recall stating the vehicle passed the test therefore, did not need to be repaired. The consumer was concerned about the safety of the vehicle.

- Wharton, NJ, USA

problem #51

Oct 262021

Kona

  • 12,448 miles
The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact stated that while driving at an undisclosed speed, knocking noises were heard and the vehicle lost motive power. The vehicle was taken to the dealer and the dealer performed an oil change and oil consumption test after every thousand miles on three separate occasions. The first time the vehicle consumed half a quart of oil. The second and third times, the vehicle consumed a quart of oil. The dealer informed the contact that the vehicle had passed the engine vibration test and the recall was not repaired. The failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 12,448.

- Sparta, WI, USA

problem #50

Feb 192021

Kona

  • 500 miles
The contact owns a 2020 Hyundai Kona. The contact stated that the vehicle had been consuming oil every 500 miles. The contact stated he received a recall notification for NHTSA Campaign Number: 21V301000 (Engine) and the vehicle was taken to the dealer; however, the dealer inspected the vehicle and advised the contact that they would not replace the engine as the vehicle had passed the software vibration test. The dealer advised the contact to continue to take the vehicle in for oil changes. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 500.

- Derry, NH, USA

problem #49

Oct 012021

Kona 4-cyl

  • 11,000 miles
The contact owns a 2020 Hyundai Kona. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty was replaced. The contact was informed that the repairs would be performed several months later. The vehicle was included in NHTSA Campaign Number: 21V301000 (Engine). The contact stated that the manufacturer and dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. Parts distribution disconnect. The failure mileage was 11,000.

- Kalamazoo, MI, USA

problem #48

Oct 072021

Kona

  • 6,000 miles
The contact owns a 2020 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 21V301000(ENGINE). The contact stated that while driving at 30 MPH, an abnormal knocking sound began to emit from the engine as the vehicle began to hesitate and the check engine light illuminated on the instrument panel. Due to the failure, the contact had the vehicle towed to the dealer. The dealer confirmed that the failure was linked to the recall; however, the parts for the repair were not yet available. The manufacturer had also been notified of the recall and offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 6,000.

- Litchfield, NH, USA

problem #47

Aug 272021

Kona

  • miles
Engine light and engine shaking/sputtering on 8/27/2021 and car stalled out while on interstate at 55 mph. Car taken to Alexandria Hyundai on 8/30. Test confirmed that car failed engine piston test and was told that engine would be replaced. Call to Hyundai Corporation (case #18719921) on 10/7/2021 reveals that request by dealer for engine to be approved for replacement is "pending." It is now 10/11/2021 and car has not been repaired. I think 6 weeks and counting to remedy issue per recall now approaches "failed to remedy the defect within a reasonable time" and dealer should make repair/replacement a priority or replace vehicle at no cost as it only has 14k miles and is less than 1 year old (purchased on 5/31/2020).

- Gaithersburg, MD, USA

problem #46

Sep 042021

Kona

  • 12,000 miles
The contact owns a 2020 Hyundai Kona. The contact received a recall notification for NHTSA Campaign Number: 21V301000 (Engine) however, the dealer informed the contact that they were overbooked and could only schedule the recall repair in late October. The contact stated upon starting the vehicle, she heard abnormal knocking sounds coming from under the hood. The contact was unsure whether a warning light was illuminated. The contact stated that the failure had been reoccurring while driving. The contact also stated that whenever the vehicle was overheating, the vehicle shuttered violently while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure and informed the contact that they could only complete the recall repair in 19 days. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 12,000.

- Somonauk, IL, USA

problem #45

Aug 012021

Kona

  • 9,000 miles
The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact stated that while driving at an undisclosed speed, there were clicking noises heard. The vehicle was taken to the dealer for the recall repair. The dealer performed an oil consumption test after 1,000 miles on two separate occasions and diagnosed that the vehicle was consuming an excessive amount of engine oil. In the first oil consumption test, it was found that the vehicle had consumed 3 quarts of oil after 1,000 miles. The second oil consumption test found that the vehicle had consumed 2 quarts of oil after 1,000 miles. The vehicle was not repaired, and the dealer informed the contact that the manufacturer wanted a third oil consumption test after 1,000 miles before the recall would be repaired. The failure mileage was approximately 9,000.

- Shaker Heights, OH, USA

problem #44

Jun 012021

Kona

  • miles
The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and informed the contact that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Greenville, SC, USA

problem #43

Sep 082021

Kona

  • 17,000 miles
The contact owns a 2020 Hyundai Kona. The contact had received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not available. The contact stated that while driving at an undisclosed speed, the steering wheel was making an abnormal sound and the vehicle hesitated while accelerating. Additionally, the brakes were making abnormal squeaking sounds. The vehicle was taken to the dealer and the dealer performed an engine inspection test and the brake pads were replaced. However, the dealer informed the contact that it was safe to drive the vehicle with the steering wheel making abnormal noise. The manufacturer was made aware of the failure and opened a case and informed the contact that the Piston Noise Sensing System software for the recall was available for update. The failure mileage was approximately 17,000.

- Ludlow, MA, USA

problem #42

Aug 302021

Kona 4-cyl

  • miles
2020 Hyundai Kona. Consumer writes in regards to NHTSA safety recall 21V-301.

- Douglasville, GA, USA

problem #41

Feb 012021

Kona

  • 0 miles
The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Russell, KY, USA

problem #40

Jul 042021

Kona

  • miles
My vehicle completely died while driving. It was as if I was pressing the gas pedal and I had run out of gas but I had a full tank. Electronics were fine however the engine was extremely hot beyond normal operating temperature with the engine and oil light flashing on and off. The sad part is I just had this vehicle inspected by Hyundai.

- Uniontown, PA, USA

problem #39

Jun 282021

Kona

  • miles
I was told not to drive this vehicle due to risk of crash and or fire. I have contacted Hyundai for 5 weeks and have gotten nowhere. I need this vehicle to drive to Florida from New Mexico on August 18,2021. I have made 37 calls to Hyundai with zero results. I have no other vehicle to drive. Please help. Thank you.

- Clovis, NM, USA

problem #38

Jun 252021

Kona

  • miles
The contact owns a 2020 Hyundai Kona. The contact had received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the of the issue and confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- White Plains, NY, USA

problem #37

Apr 282021

Kona

  • miles
engine recal stall or fire

- Championsgate, FL, USA

problem #36

Apr 282021

Kona

  • miles
Defect engine failure stall or fire. Dealership will not reveiw vehicle without charge because no remedy has been destributed. This recall follows the same pattern asn the Hyndai theta lawsuit?

- Championsgate, FL, USA

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