The contact owns a 2020 Hyundai Kona. The contact received a recall notification for NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.

- Marcy, NY, USA

June 25th I noticed a knocking sound on my vehicle. On June 28th I was driving and noticed the knocking sound and was unable to accelerate. I had to exit immediately. The engine shut off and I was unable to restart my car. I waited a few minutes and checked the oil. The engine was smoking and the oil was bone dry. I then got some oil and put it in the car but the vehicle would not start. I had to get it towed to the dealership on Tuesday, June 29th. I was then told that it wasn't the recall although my car did everything listed on the recall except catch on fire. The dealership is saying there is too much oil in the intake. They are giving me the run around and will not return my calls. I have to physically go up to the dealership in order to get feedback. They only tell me that they do not know when I call them.

- Shreveport, LA, USA

After taking my vehicle for an oil change, I had to fill the engine with 1 1/2 quarts of oil less than a month after. I took a trip that was less than 1000 miles and had to add 2 1/2 quarts of oil. I took my vehicle into the dealership and explained the issue which turned out that there was a recall. They put me into a loaner because I refuse to drive a vehicle that could potentially cause harm to myself or my family. I then called Hyundai. The acknowledged the recall and provided me with a case number {18373693}. Was told someone would call me in 10 days. To date no one has called me. Was told I had a case manager which turned out to not be true. I am beyond livid! I'm paying for a vehicle I cannot even drive. Something needs to be done.

- Milwaukee, WI, USA

The malfunction light came on. Called Hyundai Service center the next day. Told they could not get me in for 2 weeks. Called service dept again the next day bc the vehicle was stalling. Service looked at car quickly the next day. I was told engine needed oil, he put some in and let me go. Right after leaving, light went back on and car was stalling. Called again and finally got them to look at it 2 days later. I was told it needed a new engine and it will take 3-4 months to get an engine. I was accused of driving without oil in the car. Not true. A couple of days later I received a recall notice explaining the exact thing that happened to my vehicle. The recall was issued on April 28 so the dealer must have known about it and never told me. They let me drive away in a vehicle that could catch on fire and had a recall on it. I do not have a loaner car bc supposedly they don-??t have one. Service Manager was very rude and the general manager was too. I-??ve called twice for a loaner and was never called back. My car is 1 year old, has 12,000 miles on it and they inspected and passed it one month prior to the malfunction light going on. I had to beg the service manager to look at my car bc I was scared to drive it. Burdick Hyundai in Cicero, NY should not be allowed to operate if they are ok with their customers driving a recalled vehicle that can catch on fire. Very scary!

- Baldwinsville , NY, USA

Hyundai is not being proactive in addressing this recall. My car has less than 10,500 miles and is already losing oil. I am afraid to drive this vehicle! PLEASE HELP!

- Charlotte, NC, USA

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not available. The contact stated while driving at an undisclosed speed, the vehicle stalled on three separate occasions. The vehicle was towed to the dealer. The tow truck driver had inspected the vehicle and informed the contact that there was no oil in the engine. The dealer was made aware of the failure but informed the contact that there was no remedy available. The vehicle was not diagnosed nor repaired. The vehicle remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 20,500.

- Saratoga Springs, NY, USA

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Indian Head Park, IL, USA

The contact owns a 2020 Hyundai Kona. The contact stated while driving 35 mph, the check engine warning light illuminated. The contact continued to drive to the residence. The warning light remained illuminated, and the vehicle was taken to the local dealer to be diagnosed. the contact was informed that the oil level was very low. The engine oil was topped off. The contact left the dealer and while driving at an undisclosed speed, the vehicle lost motive power and stalled several times with the check engine warning light illuminated. The vehicle was taken back to the local dealer to be diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 12,000.

- Baldwinsville, NY, USA

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that while driving at various speeds, the vehicle stalled. Additionally, the vehicle was slow to start. The check engine warning light had illuminated. The vehicle was taken to the local dealer to be diagnosed. the contact was informed that the starter needed to be replaced. The vehicle was not repaired. The vehicle was taken to another local dealer Priority Hyundai (1499 S Military Hwy, Chesapeake, VA 23320, (757) 420-5450) where the cause of the failure was undetermined. The manufacturer was not contacted. The failure mileage was approximately 28,000. Parts distribution disconnect.

- Chesapeake, VA, USA

The contact owns a 2020 Hyundai Kona. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed however, the vehicle failed to respond as designed. The contact stated that the vehicle failed to shift into gear properly. The failure recurred several times. The vehicle was taken to the local dealer who inspected the vehicle and performed an oil change. The mechanic was unable to duplicate the failure. The contact then received notification of NHTSA campaign number: 21V301000 (Engine) was concerned that the failure listed in the recall was the cause of the failure his vehicle had experienced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 22,000.

- Louisville, CO, USA

Car is 1 years old, just over 4600 miles on it.. Over the past month, vehicle stalled 4 times, twice while slowing to a stop during traffic on the freeway, on different days. Thankfully the car started back up again, as I was In the middle lanes both times. Then stalled again once more after each freeway stall, also coming to a stop. Vehicle also seems to be using a lot of engine oil. Started getting dashboard messages needing service. Then a few days after the car stalled for the fourth time, my engine light came on. So I had my car towed to the dealership for service on 6/24/2021. I really feel this is a safety concern, I don't know what I would have done if the car did not restart while I was on the freeway. I could have had my 4 year old niece with me. Only warning light, was the engine light and dashboard said I needed service. Car is currently still in the shop, but they called me today and said the diagnostic shows a CVT (something) insulator failed and they have ordered the part.

- Sacramento, CA, USA

There has been no determination when the recall will be implemented. My car is already down over a quart of oil. There are less than 11,000 miles on the vehicle. I am afraid to drive the car!

- Charlotte, NC, USA

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Centerpoint, AL, USA

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that while driving at 60 MPH, the vehicle started to lag while depressing the accelerator pedal with several unknown warning lights illuminated. Upon restart of the vehicle, the contact drove slowly back to her home where several warning lights illuminated again on the instrument. The vehicle was driven to a local dealer where it remained since the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 11,000. Parts distribution disconnect.

- Northport, NY, USA

Accident due to recall

- Highland Falls, NY, USA

My engine is consuming more engine oil than it should be. It is consuming 1.5 quarts every 1,000 miles due to a manufacturers defect. I have attempted to reach out to the dealership service department for a resolution in which they have been unable to provide. I purchased this vehicle 05/25/2020 with 18 miles on it. The service department is wanting to charge a total of $1,000 to -??test-?? for the defect. However, said defect is directly related to the recall that I was informed of on 05/03/2021. I noticed the defect in March 2021 when I realized there was no oil in my car. I had it serviced prior to that in late January and do not commute more than 8 miles round trip for work. The defect was experienced again on 06/09/2021 when my engine made a ticking noise while driving it. I again checked my oil to find there was none in it.

- Tracy, CA, USA

A recall has been issued some time back and said it was possible for engine to catch fire. Still to this date no resolution and they-??re dragging their feet. People need their vehicles and we still paying for these vehicles that are basically useless. I can-??t take my new vehicle on business trips because it-??s unsafe so I-??m having to rent vehicles. I-??ve called and emailed them and it seems to be no rush for them. Ridiculous and sad-??.

- New Orleans , LA, USA

Our car stalled out multiple times within a 5 min increment. We took it to the shop and it has been there for over 30 days. We have no case manager from Hyundai and no estimated time for a fix. We're getting charged out of pocket for a rental that is going on for 30+ days and Hyundai will not: 1. Call us back and give us a case manager 2. Tell us how to be reimbursed for these expenses 3. Provide a timeline or estimate on fixes

- Cincinnati, OH, USA

On 30 May 21, I was getting ready to pull into my driveway, stopped the vehicle to let a passenger out of car, when suddenly the vehicle accelerated at a high speed crashing into my house. I nor the braking assist could stop the vehicle, resulting in the collision with house. I and my passengers sustained seat belt injuries.

- Riverside, CA, USA

Dears, I have been contacting both the dealership and the manufacturer to assist with the recall, no help whatsoever. I had this issue before the recall and the car still has a similar issue, I cannot drive it and in the same time I don't have another car. and I cannot risk my life or my daughter's being in the car. both parties have been the worst to handle this issue as I was informed the remedy will not be out until end of June. this is a cost damage on me. please advise as I would really appreciate your help. Best, Haya

- Washington , DC, USA