10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
7,091 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #9

Nov 012020

Kona

  • 10,000 miles
Car has been taken in numerous times for emmisiions related issues to vent pipe and charcoal canister. Still getting same check engine codes. Frustrating since inspection is due. I contacted Hyundai corporate.

- Buzzards Bay, MA, USA

problem #8

Sep 012020

Kona

  • 9,500 miles
The contact owns a 2020 Hyundai Kona. The contact stated that the vehicle consumed an excessive amount of engine oil. The contact mentioned that occasionally the vehicle stalled while depressing the accelerator pedal, with an abnormal grinding sound coming from the engine. There was no warning light illuminated. The vehicle was taken to linwood motors paducah (3345 park ave, paducah, ky 42001) where the mechanic performed an engine cleaning however, the failure persisted. Upon investigation, the contact discovered that the VIN was included in NHTSA campaign number: 21V301000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but offered no assistance. The failure mileage was 9,500. Parts distribution disconnect.

- Anna, IL, USA

problem #7

Apr 112021

Kona

  • 3,478 miles
In the last 3 weeks the engine started making a rapping noise, from the time I start it and drive till its parked and shut off. The rapping is getting progressively louder. I had the oil changed at the dealership in January and is not due for another yet. I bought the Kona in August of 2020 and it has less than 3800 miles on it. I am driving to charlottesville Virginia with three family members so I will be taking it to the dealership for service asap.

- Greensburg, PA, USA

problem #6

Mar 282021

Kona

  • miles
On 2/22/21 my vehicle shut down due to needing my oil pump replaced. About a month later my Kona started making noises. It sounded like a diesel truck. I took it to the dealership and now they have told me my engine needs to be replaced. Due to the engines being on backorder I will not getting my vehicle back anytime soon.

- Chesapeake, VA, USA

problem #5

Jan 272021

Kona

  • 7,000 miles
My 6 month old, Hyundai 2020 Kona that I bought in July of 2020 with only 7000 miles on it had its engine fail as I was driving multiple times before I was able to get it to a mechanic. No indication lights came on telling me that there was something wrong with the car before the engine failed. The car is now at Hyundai dealership and they are telling me that my new car needs a new engine and they have no idea what started it or if replacing the engine will fix it. This incident happened while I was pulling into a parking lot, while I was on the highway, while I was at a stop light and again pulling into the Hyundai dealership. I do not feel safe driving this vehicle and the dealership is not doing anything to make this right.

- Carlsbad, CA, USA

problem #4

Feb 152020

Kona

  • 1,000 miles
While braking forward or backing up their is a continuous scraped noise and it doesn't matter if it rain, dry, hot or cold weather.it my noise while braking all the time. It started at 1,000 miles and now it has 8,000 miles.brought it in February 2020.test drive one 6,000 and noise was worst.they said all of them make same noise.help

- Baltimore, MD, USA

problem #3

Jul 202020

Kona

  • miles
Dealership has had my 2020 Kona since November 12, 2020..second time in for service on vehicle same issue, first time I was told loud ticking noise coming from motor was normal. Brought back again second time as noise was getting louder, even sent them noise videos of sound, they could not locate an issue at first had Hyundai tech assisting them. Finally got a response from the service rep tom week later (last time any communication) at dealership said there is definitely issue with motor and now Hyundai motor corporation as well as tech and dealership are involved may replace motor. I have not heard anything in 2 weeks, left voicemail for service shop manager on 11/23/2020, I never received call back. Drove past dealership today 12/4/2020 and car was in parking lot, I drive past nearly 3 times a week this is first time I have seen it outside since dropping vehicle off. This is my second report on this site. Ticking engine noise never stops, driving, park, sitting idle in drive.

- Smithtown, NY, USA

problem #2

Jul 202020

Kona

  • 35 miles
Bought new car July 2020, was good for a little while then started to have loud ticking noise under hood. Brought car in for service at 3100 (approx) miles had a few issues at this service, main was noise. Was told mechanic looked under heard noise (as did front desk rep) and mechanic said it was normal on this car. I took car back again for same issues approx 2 weeks later (they hear noise dont know where its coming from I was told, they have tech advice looking into it now). They now have had my car for 6 days. 6th day I get call telling me that there is something wrong with motor, everyone is involved now, Hyundai motor Corp, technical service and dealership, trying to figure out if its just a replacement part or needs whole new motor. Rep said they were going to be running 3 more tests and would let me know Wednesday. Noise is constant while in park or drive does not matter.

- Smithtown, NY, USA

problem #1

Oct 232020

Kona

  • 11,008 miles
In June I took the car back to the dealership because of a loud ticking noise. I then thought it was the oil level was low... when they checked to see it I needed an oil change they stated I need to have at least 7500 miles on the vehicle before I can get an oil change. They stated that my oil level was good and to come back, I explained to the advisor that this sound (ticking) was not normal he stated that all the 2020 Kona has that sound... so they released the car back to us then 2 weeks later the clicking noise got louder we made another appt the changed the oil and stated all Kona sound the same 1 week later traveling on I4 the oil light came on and the engine light the car shut down and I was stranded on the highway 4 am.... for 2 hours.. I was livid.... I had the car towed back to the dealership then they found out that my oil sensor was bad... that's where the clicking noise was coming from so I want to inform anyone that has that type of car if the engine is clicking that means the oil sensor is bad.

- Kissimmee, FL, USA