10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
4,556 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Dec 282022

Kona

  • miles
I have a 2020 Kona SE AWD and have a problem with a Check Forward Collision Sensor error that happens infrequently. When it happens, you get a ding then on the dash in a large graphic "check forward collision sensor" then BANG the brakes are applied for a split second and the car violently drops into a lower gear and revs until you turn the car off and "reset" the system. This has happened 4 times in the last 2 thousand miles. Been to the dealer twice and they cannot recreate the problem, so they can not fix anything. When this happens, its feels like a collision. It is scary and magnified at highway speed. It has happened at highway speed and low speed, both day and night.

- Dexter, MI, USA

problem #8

Jun 182022

Kona

  • miles
After driving the car for several hours, I arrived at my destination and as I was parking the vehicle, it would not move when put in reverse. I received a message on the dashboard that said, -€œtransmission problem detected.-€ I had the car towed the nearest Hyundai dealer. They diagnosed the issue as a transmission failure. They ordered and replaced the transmission with a rebuilt unit under warranty. I picked up the vehicle approximately 3 weeks later when the repair was completed. I drove the vehicle for 1 week before a similar problem occurred. While driving the vehicle, I received a warning message on the dashboard and the vehicle stopped on the road. The symptom of this subsequent failure was that the vehicle could not go over 2-3 mph. I had the vehicle towed to the nearest Hyundai dealer approximately 10 days ago. It is currently sitting in the dealer's lot waiting for them to "get around to check it".

- Mineola, NY, USA

problem #7

Jul 222022

Kona

  • miles
My driver's side door would not unlock, either electrically, or mechanically today. I was in the car and could not exit. I'm 70 years old and a big guy. crawling over the console in a Kona to get out of the passenger side was a struggle. Took it to the dealer who said, yea, this is common. Question is, why is this not a safety recall? Had I been in an accident, the first responders would have to waste time to break open the door. If you are taking someone to an emergency room, you can't get out when you get there. This issue just randomly happened. Note the technician said this is very common, happening to all the Hyundais. He said a latch mechanism was failing. Web search shows it is not limited to the driver door.

- Colorado Springs, CO, USA

problem #6

Jan 282022

Kona

  • miles
2020 Hyundai Kona. Consumer writes in regards to NHTSA safety recall 21V-301. The consumer stated the vehicle failed as described in safety recall 21V-301. The dealer refused to honor the recall and repair the vehicle.

- York, PA, USA

problem #5

Nov 072021

Kona

  • miles
Felt shudder and felt like transmission not catching, later a -€œping-€ sound, then sounded like something dropped or hit (though didn-€™t see anything in front of me when driving) and then didn-€™t look behind as on interstate. Then the oil and engine lights and one other came on and the car lost power.

- Denver, CO, USA

problem #4

Aug 262021

Kona

  • 18,000 miles
The contact owns a 2020 Hyundai Kona. The contact-€™s granddaughter stated while driving approximately 20 MPH, the vehicle began to violently shake. The contact-€™s granddaughter pulled over but was unable to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer and was awaiting a diagnostic test. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 18,000.

- Mobile, AL, USA

problem #3

Jun 052021

Kona 4-cyl

  • miles
My Car Has Had Problems With The Starter It Would Not Start At Times My Car Has Been Checked By Priority Acura On They My Starter Needed To Be Replaced At At Times My Car Has Trouble Picking Up Speed Consumer stated vehicle was diagnosed in June 8th, 2021. Today different issues occurring all windows not down at the same time and when 2 are down the car shakes.

- Chesapeake, VA, USA

problem #2

Jun 022021

Kona 4-cyl

  • 16,000 miles
The contact owns a 2020 Hyundai Kona. The contact stated while driving at 20 MPH, the AEB system inadvertently engaged causing the vehicle to decelerate and accelerate on its own. As a result, the contact lost control of the vehicle and crashed into another vehicle. The air bags did not deploy. The contact stated several warning lights were illuminated and there was smoke coming from the hood. The contact sustained injuries on the neck and shoulder but did not seek medical assistance at the time. A police report was filed. The vehicle was towed to a tow lot, then to the dealer but was not diagnosed nor repaired. The manufacturer was made aware of the failure and did not provide assistance. The approximate failure mileage was 16,000. Vehicle is a lease. Consumer had numerous issues.

- Waltham, MA, USA

problem #1

Jan 272021

Kona

  • 7,000 miles
My 6 month old, Hyundai 2020 Kona that I bought in July of 2020 with only 7000 miles on it had its engine fail as I was driving multiple times before I was able to get it to a mechanic. No indication lights came on telling me that there was something wrong with the car before the engine failed. The car is now at Hyundai dealership and they are telling me that my new car needs a new engine and they have no idea what started it or if replacing the engine will fix it. This incident happened while I was pulling into a parking lot, while I was on the highway, while I was at a stop light and again pulling into the Hyundai dealership. I do not feel safe driving this vehicle and the dealership is not doing anything to make this right.

- Carlsbad, CA, USA