10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
666 miles

About These NHTSA Complaints:

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problem #8

Sep 012022

Kona

  • miles
The horn stopped working shortly after purchasing the vehicle in July 2021. We have been waiting for an appointment to get it looked at for months with our local Hyundai dealer but they don't have any service appointments. There have been several close calls with other vehicles and pedestrians and it is only a matter of time before something happens.

- Bonney Lake, WA, USA

problem #7

Sep 252021

Kona

  • miles
Having acceleration problems. 1. While driving in normal mode, when accelerating from 55 to pass cars on the highway, the tach moves to higher levels but the car doesn't accelerate. I need to take my foot off the Gas Pedal and wait then try to accelerate again. 2. When a stop light, at a full stop (or stop sign) - the car bucks before accelerating. 3. when I start my car from a cold start and in idle mode - still in park - the tach hops for 30 seconds before settling. All these issues do not happen all the time. Hard to replicate.

- Fort Myers, FL, USA

problem #6

Jul 072021

Kona

  • miles
I'm trying to find out when my 2021 KONA SEl PLUS was built and where ? When did the maker of the oil rings notify Hyundai of the defect to the rings why was Hyundai able to sell of these Kona's with the 2.0 engines from dealers lots after they knew there was a problem with the engines. My Kona was sold to me on 25 Feb. 2021 they had to know of the problem by than. I was so angry and upset with my dealer when I check with them about the recall and THEY TOLD ME to DRIVE IT TILL IT BLEW UP OR CATCHES FIRE and have it Towed IN. I sold it back to them and loss 3,000 dollars rather than drive it another mile. Please email me @ [XXX] I'm a 75 year old US navy Combat veteran thats hard of hearing with PTSD under Doctors care because of the problems with my dealer and the KONA with the bad engine PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Harvest, AL, USA

problem #5

Jul 072021

Kona

  • miles
with the recall in effect on 7 July,2021 and nothing being done to correct the problem not even the software up date installed and the dealer not being able to tell me when any thing ging on to correct the problem I could no longer drive this 2021 KONA SEL with the 2.0 engine as I'm 75 years old and my wife is 74 both of us have a very hard time getting in and out of the KONA. I took it back to my dealer and dumped if off and told them that I couldn't drive this car and in danger my wife and 4 grand babys. I was in a really bad mental state and end ed up taking a lower grade Kona and losing $$$.

- Harvest, AL, USA

problem #4

Jul 072021

Kona

  • miles
on 1, JULY 2021 receive notice from HYUNDAI USA about Recall of car due to bad Rings that might cause Engine failure due to engine running badly and might cause engine to lock up and throw a rod and catch fire, I am 75 years old US NAVY COMBAT VERERAN with PTSD and other serious medical problems and My wife is 74 years old her knees and hips have ben operated on but she still has problems getting in and out of the car. We take our 4 GRAND BABYS to and from school and the sitter 5 days a week. the youngest turned 1 year old on July 7th this year and the oldest is 81/2 years old. we would not able to get our self's and the Grand kids in and out of the car in a Emergency On 7 JULY, I returned to my Dealer BENTLEY HYUNDAI in Huntsville Al. they told me that there was :NO FIX: or test that they could do on My KONA SEL and to drive it until it "Catch's Fire and Breaks down." Than to have it" towed into they Dealer ship" using the HYUNDAI tow Service. This was totally out of the question as they knew about my wife and Grand kids most days of the week! At that time I didn't Remember about my 2016 SONATA SE that was brought new from BENTLEY HYUNDAI that had a software up grade to monitor the engine's operation to tell if problems were developing and Warn the operator. This was done back in 2020 ? I was under a lot of stress over this recall and they were telling me "Not to Worry" about it they showed me several other cars model of Hyundai's and I even drove one home to show my wife, which she didn't like as the color wasn't right and the trim options and safety options didn't compare to the 2021 KONA SEL. After dealing with the sales man who was really trying to help me and the General manager MR. JOHNSON, who I felt just was just trying to get me to leave as I was really loud and very up set about they were handing the matter. they drove a 2022 KONA Se up for me to look over. It was very funny that only a few hours before there we're none.

- Harvest, AL, USA

problem #3

Dec 032020

Kona

  • miles
Transmission slip out of park I was at a complete stop in park got out of the car to get my purse an as I pull the hacker it was still locked so I came around and reached in the car to turn the car off an as I attempted to pull the key out the car started roll back drugged me about 150 feet down the inbank.

- Charlotte, NC, USA

problem #2

Jun 072021

Kona

  • miles
I had a flat tire (passenger side right front tire). Triple AAA removed tire and replaced with my spare tire. While driving to the Hyundai dealership, massive clouds of smoke poured out of my exhaust pipe in rear of car. I also had trouble steering the car. The result of using the spare tire burned the transmission fluid (also contained metal shavings). The transmission had to be replaced along with the fluids in my car.

- East Hampton, CT, USA

problem #1

Feb 022021

Kona

  • 5,331 miles
Headlights are defective! they get full on condensation obstructing the lights and road ahead. They go off an on while you're driving. Hyundai is aware of the problem and send a bulletin to all their dealers not to replace them. This is compromising our view at night since the lights go off unexpectedly. We almost had an accident! help

- Winter Haven, FL, USA