8.6
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 3,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On 1/24/2023 I was driving down the road from my home to go to work when, as I was going down an incline, my brakes started pulsing and I lost all braking ability. I drove thru a stop sign, into the intersection and was able to steer the car down the road. It was down a hillside. I was able to eventually stop the vehicle approximately a mile and half from where the brakes failed. I was instructed by the dealership to have the car towed to them so they could evaluate what happened. I did this. The dealership is trying to assess what happened. After 1 week, they replaced all 4 tires, did an alignment and replaced a leaking rear shock. The vehicle had 36,201 miles as of 1/24/2023. The dealership claims that the wear on the tires and the vehicle being out of alignment caused the wheel speed sensor to misread the speed and triggered the ABS to unlock all brakes. When this happened, all the warning lights for the braking system came on: ABS, Auto Hold, Traction Control, Forward Colision Avoidance System, Downhill Descent Control. I had nothing to stop me. Thankfully, no other vehicles came thru the intersection when my vehicle lost control. The dealership has, after a week, supplied me with a loaner vehicle. They are trying to duplicate the loss of brakes and all the lights that were activated when I lost my brakes. I also mentioned to the Service Manager at the dealership that I have repeatedly been asking the technicians to check the tires and to rotate the tires at our last few service appointments and had been assured the tires were fine and the tire rotation would be done. We normally have the tire rotation done every 7,000 miles due to the fact that it is an AWD. If this had been done as we requested, how could this happen" Wouldn't someone have noticed uneven tire wear? Our major concern is that when the brakes fail, you have no backup braking system in place. Is there something wrong with the programming for the electronic braking system"
- Schuykill Haven, PA, USA
X2 the automated emergency braking has activated for no reason. 1st time during a rain event the audible alarm, head-up display and automated emergency braking engaged. During this event the windshield wipers would not turn on, they were on automatic, I switched to manual they still would not work. Shortly after it stopped racing they began to work again. The second time the emergency automated braking engaged I was on I-70 near spfld. Ohio. Traffic was moving fast 65-70 mph, I was in left lane, had a nearer wall to my left, semi to right, passenger car to the front and semi to my rear, the weather was sunny overall beautiful day. When it engaged once again abruptly braked (same alarms engaged). This time with the semi to my rear it scared me so bad I felt as if I was going to get ran over by the semi. In both cases the breaking was abrupt and quite aggressive, both events lasted very briefly 1-3 seconds on the highway incident I did feel the back in wiggle it did not break lose you could just fill it kind of hard sway left to right or right to left cannot remember that exactly. It currently is in the shop for the reasons reported above and servicing. The dealership is aware of the incidents.
- New Carlisle, OH, USA
We purchased our 2020 Hyundai Palisade limited six weeks ago. Currently has 3000 miles. The blind spot collision warning system (bscw) has a malfunction and stops working after driving a few miles on both highway and city/country roads. There are no cars or trees/obstacles around the car when it deactivates. Restarting the car resets the bscw system, but it malfunctions again in a few miles. When the system is deactivated, we cannot turn off blind spot active assist--it gives a controller error. We tried shutting off the bscw system indicator in the heads-up display. That does not fix the problem
- Pinehurst, NC, USA
- Fayetteville, NC, USA