10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 5,793 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
There is a recall for the trailer hitch that has no solution. Hyundai just pulled the fuse and you can not pull a trailer which is why I purchased the SUV.
- Shillington, PA, USA
The alternator suddenly failed. This caused the batter to rapidly deplete and lose all electrical function of the vehicle. Loss of power steering, breaks, lights, instrument cluster and gauges. basically the vehicle rolled to a stop. Further investigation has shown that this issue is not uncommon on the Palisade. A quick google search revealed dozens of people with the same issue. Since it-??s on several year models of the Palisade it points to the alternator. It goes out and the battery cannot support the electronics.
- Dubach, LA, USA
I came to complete stop at a traffic light. Once I got the green arrow I proceeded to accelerate but the car was barely moving. Mashing the gas harder it then began to move. Something seemed odd but wasn-??t sure what. Continuing down the road I noticed my RPMs higher than usual for 45mph. Confirmed with paddle shifters the car was stuck in 5th gear. I came to the next light and car was not down shifting. Again green light, mashed the gas and slow to accelerate. After making it home and leaving the car sit for about 30 min I haven-??t had the issue since. Had I been trying to cross the road during heavy traffic this could have been REALLY bad.
- Cumming , GA, USA
Have a 2020 Hyundai Palisade, last 4 of vin LU 149 938. The NHTSA.gov website under consumer alert important Hyundai and Kia recall says "as an interim repair, Hyundai dealers will inspect the tow hitch module and remove the fuse, as necessary." The neither Hyundai USA nor the local dealer (Bill Marsh Hyundai, Traverse City, MI) know anything about the interim repair (inspection & fuse removal) mentioned in the NHTSA consumer alert. What's going on" Is the NHTSA website incorrect? And how do I force the dealer to inspect my vehicle"
- Petoskey, MI, USA
Drivers side window stopped working one month after purchasing brand new. Took to dealership and was told the ICU junction box needed replacing, but they did not have any in stock because vehicle was so new. Was told that this junction box also controls the door locks and that it posed a safety hazard as it could prevent me from being able to get out of the vehicle, but that they could not be held liable for me driving vehicle this way. Once they took my vehicle it took 3 weeks to repair. Now, 2 years later, both front windows and sunroof do not operate.
- Bremerton, WA, USA
While driving on highway 290 West to fredicksburg, Texas on April 2,2021, speed limit varies from 50-60 mph, the vehicle just stopped, all systems were out, message on the screen said "take to service, when convenient". it was very scary as the vehicles from behind were honking and I could not get the car to the side. It could have been a major accident with fatalities.
- Austin, TX, USA
The contact owns a 2020 Hyundai Palisade. The contact stated that the vehicle was recently purchased from global Hyundai (1099 us-22, North plainfield, NJ 07060). The contact stated that while in reverse, there was an unknown flash on the navigation system screen before the screen became inoperable. Several seconds later, the screen resumed normal operation without driver input. Additionally, the back over prevention screen was also inoperable. The vehicle was not taken to the dealer to be diagnosed. The manufacturer was not made aware of the failure. The failure mileage was 128.
- Rahway, NJ, USA
2100 miles and the digital and analog speed odometer both stopped working. The gas gauge also acted erratic. It wasn't showing the gas as full but the tank had just been completely filled (picture has example of both). Dealership unplugged the battery and reset the vehicle to factory settings and fixed the problem. I work for a car electrical component manufacturing supplier and it is believed this is caused by software within the instrument cluster because the speed odometer and the fuel gas aren't connected within the vehicle.
- Maryville, TN, USA
Main touch screen will not respond when it is cold outside. We were at our home in Wisconsin until Oct 30, 2019 and it would not respond to touch ( navigation would respond to voice only). November 4 until April 4 2020 we were in Arizona ( temp in the 65-75 range)and had no problems. April 4 till present it will not work in Wisconsin (temp in the 40-50F range). Also screen gets very warm almost hot to touch when it will not respond to touch. Hopping it will not start fire before it gets fixed.
- Wisconsin Dells, WI, USA
1) first issue was a cracked windshield within the first 500 miles. Driving down the highway, no foreign object, suddenly a crack started to form. 2) second issue is a blind spot warning system alert when no cars are present. 3) third issue is automatic wiper that suddenly come on when no rain or debris are present. 4) fourth issue, but far from the last, is the ongoing wind noise problem that Hyundai can’T seem to solve. It is so loud on the highway that the drone is louder than the radio. I’ve measured this as high as 86db.
- Oak Ridge, NC, USA
We purchased our 2020 Hyundai Palisade limited six weeks ago. Currently has 3000 miles. The blind spot collision warning system (bscw) has a malfunction and stops working after driving a few miles on both highway and city/country roads. There are no cars or trees/obstacles around the car when it deactivates. Restarting the car resets the bscw system, but it malfunctions again in a few miles. When the system is deactivated, we cannot turn off blind spot active assist--it gives a controller error. We tried shutting off the bscw system indicator in the heads-up display. That does not fix the problem
- Pinehurst, NC, USA

- Plano, TX, USA