8.5

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,519 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #27

Sep 112025

Palisade

  • miles
I rent my vehicle on the Turo app Market and depend On it as income. When this recall occurred the vehicle was suspended from the platform as it was being rented out to a client and was not informed during the recall as she was driving it, therefore putting her at risk, as well as myself as a host. Its been a month and now I am unable to do business or drive the car knowing the potential consequences stated by the recall indefinitely.

- Glendora, CA, USA

problem #26

Jan 272025

Palisade

  • miles
Seat belts does not retract and when pulled it remains in that position. Even when I feed the belt back into its place its very loose and unsafe.[driver seatbelt], fuel injectors are causing the car not to accelerate and safety concerns while on freeway with children the car began to shutter/wanting to.shut off. I used both break and gas at the same time to keep the car running. I was told by Hyundai that the powertrain warranty purchases does not cover that part.

- Pomona, CA, USA

problem #25

Mar 012023

Palisade

  • miles
The third row seat belt buckles get crushed and deformed when the 3rd row seats are folded down. The folding process is automatic with a button. No option for manual folding, so it-??s not human error from folding too hard or manually crushing the buckles. I-??m not sure when the buckles got crushed or how many times of folding the seats led to the crushing. We rarely use the 3rd row but we are unable to latch the rear buckles because the plastic casing is cracked and crushed. I-??ve researched the issue online and many other owners have complained about this problem in forums and with dealers.

- Nashville, TN, USA

problem #24

Sep 222025

Palisade

  • 0 miles
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The contact had not experienced a failure. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the parts were not yet available for the recall repair. The contact had not experienced a failure.

- Montrose, CO, USA

problem #23

Apr 032024

Palisade

  • miles
Seatbelts will unbuckle on their own and have done that since we purchased vehicle.

- Williston, ND, USA

problem #22

Jan 032025

Palisade

  • miles
Seatbelts in captain-??s chairs come unlatched randomly.

- Beaverton, OR, USA

problem #21

Apr 142025

Palisade

  • miles
Seatbelts coming unlatched randomly and all the time. Happens every time we drive and go somewhere

- Larned, KS, USA

problem #20

Apr 032025

Palisade

  • miles
Front and rear seatbelts routeanly detach while driving making the vehicle unsafe for drivers passengers and children riding in this vehicle.

- Annapolis , MD, USA

problem #19

Feb 012025

Palisade

  • miles
Seatbelts unclip after being buckled.

- Unionvile, CT, USA

problem #18

Jan 022024

Palisade

  • miles
Passenger from seatbelt has always been hard to get to engage and clip and would sometimes come undone while driving. Now the drivers side front is coming undone while driving even after assuring it-??s secure before driving. Rear ones are now having same issue. I took it to the dealer and they said they needed replacement but not under warranty even though it has always been an issue. I didn-??t report it before the warranty expired but it has gotten much much worse and is totally unsafe to drive if it comes undone while driving. How is it supposed to work in an accident?

- Doylestown, PA, USA

problem #17

Dec 172024

Palisade

  • miles
The 2nd row seatbelt on the passenger side comes unlatched during vehicle movement. Often times it will not latch and secure the seatbelt when a passenger is in the seat. On numerous occasions it has come unbuckled or would not work at all as required. Hyundai service centers have been unable to recreate the problem during inspection, stating there is nothing wrong with the seatbelt and we need to make sure we latch it fully. The deficiency never seems to happen during inspection but happens when my children and adult passengers are in the seat.

- Apo, NY, USA

problem #16

Jan 252025

Palisade

  • miles
Received attached letter, extending warranty for twisted seatbelts. When I contacted the dealer, they said they had to be a case where my seatbelt came unbuckled for them to replace the seatbelts in my second row of my Hyundai palisade. Here is my concern. there have been numerous complaints about seatbelts coming unbuckled while people were driving. I place my most precious cargo. My two great granddaughters in that second row buckled in with the seatbelts, anticipating that I have done everything possible to safeguard them. now Hyundai is telling me that unless something tragic happens they are not replacing them although they do point out that they are twisted due to excessive space in the D ring. If this is the case, why are they not replacing them now" Are they waiting for something tragic to happen.?? I want my second row seat belt to be replaced so I know my great granddaughters are safe when I place them in my vehicle. This is ridiculous that they issue the warning but no recall. Can you please help?"

- Charleston, IL, USA

problem #15

Jan 112025

Palisade

  • miles
Driver seatbelt will unbuckle or detach from buckle while driving. Multiple times it has happened where driving in dangerous conditions and the seatbelt will unbuckle while driving. Sometimes it will unbuckle itself quietly and I won-??t notice it but the car will alert me to say it has been unlatched from the buckle.

- Jeannette , PA, USA

problem #14

Jan 142025

Palisade

  • miles
The seatbelt is unbuckling at random times, even when it is not tugged on and while driving. Drove 10-15 times and the buckle unlatched at least 6 times. Another driver of the same vehicle is also having problems. Dealer/mechanic cannot replicate the problem. No warning symptoms prior to it unbuckling.

- Gouverneur, Ny 13642, NY, USA

problem #13

Dec 152024

Palisade

  • miles
Discovered from passenger complaint that the two seat belt tensioners involved with the middle seat captain seats are defective. They will lock on their own without any deceleration or passenger intervention and not release unless the seat belt is unlocked & fully retracted. I have personally tested this and found both middle seat retractors to exhibit this failure even with the car standing still and powered off. A web searched revealed that Hyundai seat belts are under investigation by the NHTA at this time.

- Saint Johns, FL, USA

problem #12

Dec 062024

Palisade

  • miles
The second row driver side seat belt both comes unlatched and will not catch on the latch. This is intermittent but happens about 70% of the time. I feel it is dangerous and needs a repair immediately. It has been going on since May of this year. My 13-year-old most often occupies that seat.

- Geneva, IL, USA

problem #11

Sep 172024

Palisade

  • 95,000 miles
The contact owns a 2020 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact also noticed smoke coming from the engine. There was no warning light illuminated. Additionally, the rear passenger-??s seat belts failed to function properly and would inadvertently release while driving the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine, and the seat belt assemblies for all the rear passenger-??s seats needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,000.

- Kennesaw, GA, USA

problem #10

Aug 112022

Palisade

  • miles
Both of our side seat of the middle row seatbelts will not buckle randomly or will just release. We-??ve brought it in several times and they say they can-??t find anything but it does this with my kids just sitting and riding. This has now been happening for years.

- Parker , CO, USA

problem #9

Jun 102024

Palisade

  • miles
My driver seat belt has randomly popped off while driving it has happened 4 times since I bought this used 2020 palisade at the end of February it-??s very scary and i don-??t feel safe in this car. I don-??t think it has happened with my kids seatbelts but I don-??t trust them, I do not have the exact dates

- Wakefield, NH, USA

problem #8

Jul 032024

Palisade

  • miles
The seatbelts in the second passenger captains chairs will appear to be latched/locked in, and then when driving will unlatch. We have our daughters tug on them to assure proper locking and they will appear locked and still come unlatched frequently while we are driving. This problem has been going on and off since we owned the vehicle. It definitely puts the safety of our children at risk as they seatbelts clearly have a defect and I'm scared to think what would happen if this occurred during a car wreck. It often cannot be reproduced, which is why we haven't taken it to a dealer. There's no rhyme or reason as to when/why it occurs. It probably happens 3-4 times per month. In reading on-line forums with other owners of this vehicle, dealers are not willing to fix it due to its inconsistency. The seatbelts warning light does not always come on when this happens.

- Vancouver, WA, USA

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