I was driving down [XXX] and the moonroof glass exploded out of the roof into the traffic behind me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Mesa, AZ, USA

I was unable to use my seatbelt because the end that accepts the strap, would not allow the seatbelt to click in to the device. I had to drive without a seatbelt several miles. I tried probably 20 times to get it to click in before giving up. My husband was able to somehow reset the mechanism, and it appears to be working fine at the moment. but I fear I could get either locked in or out of the seatbelt in the future. There was no warning the seatbelt was having an issue prior to this event. Also, it appears my model, the 2021 Hyundai Calligraphy is not included in the service bulletin campaign with the issue of a knock in the rear end (my noise is coming from the right rear area of the vehicle. Most likely the rear shock absorber, upper insulator. I'm not sure of the safety issue this will cause. Hyundai wants to charge me $160 to tell me if that is what it is. Knowing the other models in this year have this issue My vehicle has approx. $68,000 miles. They have told me my warranty expired at 60,000 miles.

- Lawton, OK, USA

Update to complaint #11631235 At time of original complaint submission, I was unable to figure out how to share the video documentation of the vehicle speedomoter defect. Having since figured it out, I want to share this evidence with the NHTSA

- South Bend, IN, USA

I have a Hyundai Palisade complaint. NHTSA ID Number: 11613395. I was trying to add additional information. The car stopped working again. It stops at intersections and won't start up. This time it wouldn't start at all. Had to be towed to the nearest Hyundai dealership. Since June this car has been at the Hyundai Service center. The following parts have been replace. Transmission Front Axle Bearing Kit 3 ignition coils 5 spark plugs This time they are saying the reason the car stops and won't start is the "starter" needs to be replaced. Out of 6 months, this car has been at the service center for 3 months and multiple visits to the servcie center and three major repairs for the same issue. I want to know if others a having the same issues.

- West Springfield, VA, USA

Upon opening the sunroof, two metal pieces flew off while driving and now the sunroof will not shut. The metal that flew off could-??ve hit a car behind me. The car is available for inspection, Upon request. Online and saw other people with similar stories and issues With the Palisade. I then called the dealer/repair shop and scheduled for repair roughly a week and a half out which was the earliest I could get it in. There were no alerts or warnings or any lights telling me there was an issue with this particular device.

- Patriot, OH, USA

The sunroof on the vehicle has completely broken with minimal use the vehicle is a 2021 and only one owner. This is an ongoing issue with the vehicle type and Hyundai is not covering the cost of repair. It is causing a significant hardship for vehicle use and the cost or repair is in the thousands. I am not the only vehicle owner that is having this issue and Hyundai needs to take accountability for this.

- North Las Vegas Nv, NV, USA

The trunk electrical. When I push the button the trunk fully opens as you are in the turn knit begins to close and has no sensor. I came down into the back of my neck so hard and caused injury. It didn-??t it again to my [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Woodbine , MD, USA

The hatch struts prevent the hatch door to close due to the broken plastic surrounding the struts. Both struts were replaced a year after the vehicle was purchased brand new and then a year later another broke and now they are broken again and in less than a year they are showing sign of hair line cracks, which will eventually causes the hatch door to get stuck sand it will not shut. Not only it-??s a safety problem but also a very expensive piece of struts. For both to be replaced it will cost $2500-3000. This is a defect designed with cheap plastic. Please issue a recall immediately.

- Royse City, TX, USA

While driving at 65mph on interstate under mild weather conditions the front sunroof spontaneously exploded. There was an extreme loud pop sound followed by glass flying down the roof line and into the fortunately closed sun shade. There was no external impact to cause this and the sunroof mechanism was not being used. After pulling over for inspection a volleyball size hole was seen in front sunroof and the remaining pieces of fractured glass was bowed up suggesting the glass blew up and not down. Safety concerns from the loud pop sound startling driver and potential for glass to rain over driver and occupants if the sunshade is open. The dealer refused to look at the issue and suggested body shop for repair. There were no warning signs and not a driver related issue. There continue to be many incidents being reported here and I'm guessing countless that aren't. There is an issue with the manufacturer needs to address.

- Lexington, KY, USA

The passenger side rear view mirror stop auto tilting when in reverse, even with the switch in left or right position. I also cannot manually adjust said mirror up or down, only left and right. At one point said mirror tilted downwards when reverse selected and never came back up. At first the issue seem intermittent, but now it doesn-??t work at all.

- Margate, FL, USA

Child safety lock, making a clicking sound while engaged. When the lock is disengaged, the sound goes away. This sounds like a safety concern when you are trying to put on the child log for safety of your child.

- Palm Bay, FL, USA

Our car was parked in our garage overnight. In the morning, I went to get in the car and found that the sunroof had shattered. There was no evidence that anything had fallen on it or hit it; it was just simply shattered. There had been no previous damage to the vehicle. We attempted to call the 2 local Hyundai dealerships, but either did not receive a call back or they stated that they could not review our car for at least 2-3 weeks to see if this was a defect.

- Deforest, WI, USA

I-??m having trouble with getting insurance protection on my 2021 Hyundai Palisade. It appears that the SUV is easy to seal. State Farm and Travelers insurance company will not write a policy on a Hyundai vehicle.

- Murfreesboro, TN, USA

My locks start making a clicking noise randomly, sometime when vehicle is off some times when it is going down the road. It makes a series of clicks, sounds like doors are locking and unlocking, then I get a warning that pops up on dash that says child safety lock failure. When I took it to the dealership they could not get any failure codes when they hooked up computer.

- Malden, MO, USA

When turning slowly or going over bumps at a lower speed, a thud or pop can be heard from the rear, which could be the shocks or struts in the rear. On a luxury vehicle, with this low of miles, these shouldn't need replacement so quickly. No warning lights or messages.

- West Paducah, KY, USA

Child safety lock failure. It is constantly unlocking and locking randomly when the car is parked or driving.

- Ferris, TX, USA

On 7/23 my family experience a very horrific event. While traveling on a road at approximately 35 mph our rear passenger window exploded. The explosion was unexpected and dangerously unsafe. There was debri of broken glass all over our bodies, hair, clothing and inside our vehicle. Luckily our family was not injured. Since then our family has really questioned the safety of your vehicles after learning that this type of event is happening to other hyundai palisade owners. I created a case and have not heard back from anyone nor any dealership cannot provide assistance in my area. My kids and family are afraid to get into a vehicle we thought was safe but apparently is not. I need someone to call me and I need to stop being transferred over and over to different customer service reps and need hyundai to take responsibility for our loss family time, appointments and mental insecurities caused by this explosion.

- Vail, AZ, USA

The sunroof exploded and shattered while driving on the highway. It was very loud and startling and could have caused us to get in a wreck as it sounded like a gun went off. Also, we then had to drive with a hand on the sunroof cover so the glass wouldn't come into the car as it was very windy and it was unclear if the cover would stay shut. There were no warnings whatsoever. It is at the dealership now and has been confirmed.

- Boise, ID, USA

Component: child safety lock system Risk: we have a 6 year old and a 2 year old. We bought the SUV as a family vehicle. If the child safety lock system does not work out children would be able to open their doors while traveling at highway speeds. Problem reproduced: the dealership replaced a part the first time we took it in for the issue. The issue persisted. We brought it back when the issue happened again and the dealership said they couldn't reproduce the issue. It happens randomly. I have a video I made showing the issue happening several times in a row and provided the video to the service department. I have an appointment tomorrow morning to drop the car off again for them to diagnose. Inspected: not been inspected by manufacturer, police, insurance rep or others. Symptoms: you can hear the child lock system trying to physically engage over and over again when walking near to the locked car with the fob in your pocket. When inside the vehicle the same happens when trying to turn on the child safety lock via the button on the driver side arm rest in the driver side door. After the repeated clicking sound there is an alert that appears on the LCD screen in the dash above the steering wheel and a chime. The alert says: "Child safety lock failure" then goes away. I have a video reproducing this several times in a row: https://photos.app.goo.gl/LbvECtVyhA2LxLsp7 The last time we brought this to the dealership they said they could do nothing if they weren't able to reproduce the problem. We have an appointment to drop it with them again tomorrow to diagnose the issue.

- Jacksonville, FL, USA

Driving down I-5 and heard an extremely loud explosion above driver and passenger seats. Upon inspection at home, the sunroof has shattered with a hole directly in the middle of the unit. No debris or vehicles were in front of the vehicle during the incident.

- Edmonds, WA, USA