10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 3,132 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The drivers seatbelt and right passenger seatbelt come unlatched. I took it to Stevinson Hyundai where we purchased the vehicle and they said they were unable to reproduce the problem. It-??s true that it doesn-??t happen every time/can be unpredictable. However, it continues to happen and is a major safety concern. I looked online to see if others were experiencing the same problem and found that many others are.
- Longmont, CO, USA
Middle row right seat belt keeps coming unlatched during normal operation. I ensure that it is latched correctly when I start driving. The passengers are not touching the seatbelt when it unlatches. We are notified that it-??s unlatched by the seatbelt alarm. This started happening about three years after purchasing the vehicle. After happening several times, we took it to the dealer, who said they couldn-??t replicate the event. It happened again about a week later.
- Chesterfield , VA, USA
Second row seatbelts unlatch unexpectedly while car in motion. Seatbelt sensor alarms go off even when seatbelt latched. This has happened in all 3 rows in separate instances. Seatbelt alarm will sound and panel indicates seats with nobody in them have seatbelts that should be latched. This has occurred when an object (like a purse on the passenger seat) or no object on the seat.
- Kingston, NY, USA
Rear passenger seatbelt behind driver side started randomly unlatching itself in the last two months (first noticed in December 2024). Most recently, the driver-??s side seatbelt (front seat) has begun unlatching itself. Rear passenger is most often a child (age [XXX] ) in a booster seat but problem occurs with an adult passenger without a booster as well. We have moved the child seat to the far back row of seats for safety concerns. Driver-??s side unlatches roughly one out of every three to four uses. Rear passenger seat no longer latches. We did a quick Google search and found that this problem is under investigation and reported it here INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Marion , IA, USA
Second row captain seats are unbuckling while the vehicle is in motion. This is occurring even after confirming they are secured. It also occurs again after they are refastened. The issue has been persistent since we bought the vehicle at the end of 2021.
- Howard, WI, USA
The seat belt for the seat in the second row on the driver's side comes unlatched without warning while we're driving. This is already an open investigation: PE24021
- Saint Paul, MN, USA
The passenger seat belt will spontaneously unbuckle without warning or cause. This puts the passenger safety at risk in case there were a crash. The problem hasn't been repaired by a dealer but it's happened about 4 or 5 times. I've not had it inspected. No warning lamps went off before the failure. Luckily, the passenger unlock alert went off when it unbuckled so we were alerted to the seat belt buckle malfunction.
- Southgate, MI, USA
Driver and passenger seat belt buckle unlatch by itself while driving.
- Chico, CA, USA
The 2nd row, passenger side seat belt came unbuckled while we were driving. Then we started struggling to get it to click in. Now it won't close at all. I read online that this seems to be a common issue and that NHTSA started an investigation so I wanted to share my experience. I am bringing it into the dealer today.
- Hillsboro, OR, USA
Front row and 2nd row seat belts will randomly unlatch. I'll be driving and suddenly hear the seat belt unlatch which then triggers the audible seat belt alert. No idea what is causing this. The issue will also happen wven when im parked. I'm purchased the vehicle brand new, I'm the sole owner and driver of this vehicle. It's currently has 42,862 miles.
- Bristol, CT, USA
Multiple times the drivers seat seatbelt became unlatched while driving despite being buckled adequately
- Haddonfield, NJ, USA
The seat belts are often difficult to latch. On many occasions, they have come unlatched on their own.
- Pawleys Island , SC, USA
Second row behind driver seat, seatbelt keeps unlatching spontaneously
- Tavernier, FL, USA
Seat Belt once again unlatching randomly after confirmation and repair conducted 11/2023 on vehicle.Children sit in this seat and could be ejected from the vehicle. Lights on dash light up when seatbelt unlatches.
- Colorado Springs, CO, USA
On two separate occasions, the front passenger side seat belt has disengaged during driving. There was no warning when this occurred. The seat belt monitor was off (indicating it was appropriately latched) when this occurred. The entry of the seat belt is very soft and does not latch appropriately. I have brought this up to the hyundai dealership I have my car serviced at and am awaiting an appointment to address this concern. Unfortunately, they are unable to get me in for an appointment for 2 months.
- Tucson, AZ, USA
All seat belts do not always click securely. They require you to push and pull a second time for the seat belt to fully engage. Sometimes the seat belts unclick while we are driving down the road. This has been happening since we purchased the vehicle new and the dealer won't acknowledge the issue or do anything to resolve it.
- New Gloucester, ME, USA
The seat belts unbuckle on their own while driving. They are fully engaged and the safety light indicator turns off but then as you are driving they will intermittently unbuckle themselves. I have taken it to the dealer several times and have been told it-??s a corporate issue and there is nothing they can replicate so they can-??t do anything about it.
- Colorado Springs, CO, USA
2nd row captains chair seatbelts spontaneously release without pressing button. This has happenned on both sides and multiple times. The issue occurs even after driving for a bit after hearing the click and tugging on the seatbelt to confirm initial latching.
- Douglas, MA, USA
The contact owns a 2021 Hyundai Palisade. The contact stated while the vehicle was parked, the safety belt on the rear driver's and passenger's side seats would unintentionally unlatch. No warning light was illuminated. The vehicle remained at the place of residence. A dealer was contacted however, the diagnosis was pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.?
- Methuen, MA, USA
- Harlingen, TX, USA