There's bad clunking noise which is common in palisades with rear self leveling shock absorbers. There was a TSB out there which didn't fix the issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lacey, WA, USA

Shock failure within 33,000 miles. Going over bumps at higher speeds causes some loss of control of the vehicle. Dealer confirmed the issue with the shock upper insulator. No one else has inspected this at this time. No warning lamps, messages or other symptoms. When driving at any speed bumps on the road cause very bumpy ride. Dealer states Hyundai's TSB 22-SS-001H has been rescinded. Shocks failed within 33,000 miles. No remedy for knocking and rattling noise in rear of vehicle caused by shock mounts. This seems to be the cause of the shocks failing prematurely.

- Lake Villa, IL, USA

The rear suspension is not working. The SUV bounces around like a roller coaster. This occurred somewhere around 30,000 mile mark. Before that, the ride was smooth.

- Nashville, TN, USA

Rear shock failure causing bouncy uneven drive, confirmed with visibly leaked fluid. Dealership contacted, awaiting investigation

- Las Cruces, NM, USA

I was unable to use my seatbelt because the end that accepts the strap, would not allow the seatbelt to click in to the device. I had to drive without a seatbelt several miles. I tried probably 20 times to get it to click in before giving up. My husband was able to somehow reset the mechanism, and it appears to be working fine at the moment. but I fear I could get either locked in or out of the seatbelt in the future. There was no warning the seatbelt was having an issue prior to this event. Also, it appears my model, the 2021 Hyundai Calligraphy is not included in the service bulletin campaign with the issue of a knock in the rear end (my noise is coming from the right rear area of the vehicle. Most likely the rear shock absorber, upper insulator. I'm not sure of the safety issue this will cause. Hyundai wants to charge me $160 to tell me if that is what it is. Knowing the other models in this year have this issue My vehicle has approx. $68,000 miles. They have told me my warranty expired at 60,000 miles.

- Lawton, OK, USA

Rear shocks and absorbers have been replaced twice and broken within 84,000 miles.

- Tomball, TX, USA

The car is under a year old, and started having a popping noise from rear driver side. The problem was determined to be the shock failing. This was confirmed at the dealer as a known issue that Hyundai is working on. We asked for it to be documented and put on file for our car. The service technician decided to replace the part and a new shock was installed.

- Buckeye, AZ, USA

The failed/malfunctioning component(s) are the rear shocks/struts. Safety put at risk due to uncontrollable bumpiness and instability while driving on less than perfectly smooth local roads and highways. The problem has been confirmed by local Hyundai dealership service center. There are no associated electronic notifications or warning lights alerting driver of failure or malfunctioning of this vehicle component. Recently purchased the vehicle in July 2024 as a certified pre owned and noticed knocking sound emitting from rear (mostly left) side of vehicle about a month or two after purchase.

- Hudson, FL, USA

Paint started chipping-?? Dealer stated it was from a rock, however a rock chip doesn-??t cause a whole section of paint bigger than a quarter to just flake off.. ironically there was another vehicle on the lot having the same issues. Picture is included.. Second issue is the engine It makes a grinding noise when driving almost like the cams or transmission is going to go bad, but i think it-??s the timing chain. Lasty the suspension it has clicking noises that cannot be resolved.

- Laveen , AZ, USA

Knocking sound from rear driver side area. May be linked to suspension. Cars has only 55k miles.

- Princeton, NJ, USA

I am experiencing the issues stated in TSB 22-SS-001H. 70,000 miles on vehicle; Hyundai refuses to repair under extended warranty.

- Lake Mary, FL, USA

Vehicle started to have bumpy ride and loud popping noise from the rear. I have an appointment at the dealership next week, but we know the shocks are leaking/malfunctioning. This seems to be a very common problem with Hyundai Palisades. The concern is replacing with the same OEM parts to have the same issue again.

- Houston, TX, USA

I have a 2021 Hyundai Palisade with 65,000 miles on it and rear struts have already become an issue. I just (this week) replaced all four tires and did 65,000 mile routine maintenance on this vehicle. During these services, it was inspected by local Hyundai dealership and they confirmed the need for them to be replaced but car is available for additional inspection at any time. We first noticed a slight noise coming from the rear end about 4 months ago and it's progressively gotten worse and more frequent. I drive a considerable amount for work and I'm very concerned this is going to cause handling issues while on the road, especially during rainy weather. Internet forums are full of complaints of the same nature with these vehicles with low mileage. I don't know why Hyundai is not addressing this as a safety recall.

- Ashford, AL, USA

Knocking noise at back when driving was told it was the rear shocks. Was told by dealership on 4/4/2024 that there is a TBS regarding this issue.

- Montgomery , AL, USA

There is a knocking or clunking noise from the rear of the vehicle when driving on bumpy roads at low speeds.

- Morgan, UT, USA

When turning slowly or going over bumps at a lower speed, a thud or pop can be heard from the rear, which could be the shocks or struts in the rear. On a luxury vehicle, with this low of miles, these shouldn't need replacement so quickly. No warning lights or messages.

- West Paducah, KY, USA

Constant rattle and vibration coming from passengaer seat belt connector, sunroof and HUD module on dash

- Irvine, CA, USA

I purchased a Palisade 2021 limited AWD trim from a local dealership on 12/01/2020 night. I test drove a different Palisade, but purchased this specific Palisade as we were looking for a beige interior. We drove the new Palisade for the first time on the highway on 12/06/2020. It vibrates and rumbles on the highway. It mostly comes from the rear suspicion. 1) it constantly shakes and rumbles with constant vibration 2) the suspicion almost feels like seating on loose spring and causes the lower portions of the car to shake up & down constantly with high frequency. It makes everyone in the car severely motion sick with less than 50 miles of road trip. It sounds like Palisade 2021 limited inherited the vibration problem from Palisade 2020 [as described in tsb # 19-ss-003H].

- Redmond, WA, USA