10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Sunroof shattered while driving down the highway without impact. Drove 8.5 hours of a 9.5 hour drive and the sunroof randomly shattered. There were no bumps in the highway at the time it occurred. We were going around a slight right hand curve. The glass breaking sounding like a gunshot. Glass sharps went inside and outside the cabin of the vehicle. The dealer can-??t get the vehicle in for 3 weeks to fix it. Forums show others having the same issue with 2022 models.
- Forest, VA, USA
Our family was driving home and we then heard a LOUD noise coming from the car roof. Startled from the unexpected boom, as there was not a car in front of us nor debris of any kind in the lane being driven in. The windshield was free of any cracks/damage as well as the front body of the vehicle. The sunroof shattered on it's own. Luckily the sunroof cover was closed and glass did not enter the interior vehicle, a big blessing as our children were in the second and third row seats. If the sunroof interior cover was open, mutitiple children would've possibly suffered eye damage due to the trajectory of the glass shattering to the rear of the vehicle. We are deeply bothered learning that other Palisades have had similar incidents. The sunroof shattered directly in the center as confirmed in other incidents for Hyundai owners in recent Hyundai forums. As an owner, I would hope that Hyundai takes accountability and necessary safety measures to secure the well being of their customers. Our car was taken to the dealer the very next morning after the incident. Our vehicle only has 8,000 miles and the sunroof defect is not covered by the dealership warranty. The dealership stated they will not cover the sunroof defect and sent us to Hyundai corporate. Hyundai corporate got back to us after 7 days after opening a case number and just assigned a case manager. Both the dealership and Hyundai corporate are treating this incident as if this is not a sunroof defect, when it's a known Hyundai sunroof glass defect for Hyundai Palisades and other Hyundai vehicles equipped with a sunroof have had similar issues. We will not use our car insurance as this is a hazardous vehicle defect that should be covered under warranty, not by our personal insurance.
- Yorba Linda, CA, USA
Two days ago, my husband took our vehicle to the car wash. At the other end of the car wash, it was discovered that the closed panoramic sunroof was completely destroyed during the process. Shards of glass were everywhere. We have contacted Hyundai and they have told my husband there is no class action suit about this problem. Even though it is under warranty, as it is a 2022, they refuse to take responsibility to take care of the damages. I have found through my research, that this was a class action lawsuit, which was closed in 2017, but continues to be a very bad problem for not only Hyundai but many other vehicles using a particular type of glass. we are now unable to get the parts to repair it, as the glass company cannot get a part from Hyundai, and Hyundai refuses to comply comply.
- Chattanooga, TN, USA
The tract that the front seat move back or forth on are dangerous while cleaning or removing mats as the end of tracts are very sharp and can slice your hand when pulling mat out or just cleaning
- Seminary, MS, USA
- South Mills, NC, USA