To Whom It May Concern, I am writing to formally report a serious safety issue involving my Hyundai Palisade related to brake failure. While driving my Hyundai Palisade, I experienced a situation where pressing the brake pedal resulted in little to no braking response. The vehicle did not slow or stop as expected, creating an extremely dangerous situation and a significant risk of collision. This occurred without warning, and the brake pedal did not provide normal resistance or stopping power. This issue appears to be intermittent, which makes it difficult to predict or reproduce, but it has occurred more than once. Based on my experience and reports from other Hyundai Palisade owners, this may be related to a malfunction of the braking or ABS system. The lack of reliable braking response presents a serious safety hazard to drivers, passengers, and others on the road. I am concerned that this issue could result in a crash, injury, or worse if not addressed promptly. I am requesting that this complaint be formally recorded and that the brake system on Hyundai Palisade vehicles be thoroughly investigated. If applicable, I also request information regarding any known technical service bulletins, software updates, or recalls related to this issue. Vehicle details: Make/Model: Hyundai Palisade Model Year: 2022 Mileage: 27000

- New Berlin, WI, USA

Rear shocks failed at 71,000 miles, front shocks are now failing at 73,000 miles. Vehicle is not driven under harsh conditions and all recommended maintenance has been performed. Service advisor said -??the Palisade is notorious for this-??. Front rotors/brakes have been reported as in good conditions for months. Now, front rotors are suddenly so warped they need to be replaced immediately.

- Graham, NC, USA

I went to stop at an intersection, and the car started vibrating, the antilock blocks engaged, but it would not slow the car down, depressing the brakes further would not cause the car to slow down, and I had to swerve off the road to keep from hitting the car in front of me. The power steering seem to be affected because the steering wheel was vibrating, and it was hard to steer it off the road to prevent a collision. The road was smooth, and there did not seem to be any apparent reason for whatever malfunction was going on.

- Austin, TX, USA

ON [XXX] I was driving on [XXX] and my car speed 30-35 MPH. I saw the traffic signal light turning Amber to RED and I tried hard break to stop my car but it could not stop and crashed with the truck. I am having doubt something on brake system did not work and caused that crashed I also called the Hyundai USA and reported this incident to them my call ticket with them is [XXX] on 11/30/2023. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Richmond, TX, USA

Ebp system failed. Upon investigation, the caliper and electrical was corroded and in non-working order. The car wouldn-??t release the ebp and was unsafe to drive.

- Fenton, MI, USA

We bought a Hyundai palisade from them. And as a military family we travel and are placed at different duty stations. When we bought the Hyundai palisade, we also got the bill Navarre warranty, it was our fault for not reading every line about the warranty. The Hyundai palisade is a 2022, sadly the brakes started acting like they were not working. We called them and were told that if we use the warranty anywhere other than at that location, we will lose the warranty and since we had been stationed elsewhere since buying the vehicle, we were stuck on what to do. We had to drive the vehicle risking our lives daily, pump the brakes 5-6 times for it to stop. until we could take it back to that location. We took the vehicle in and just as we thought the brakes were bad due to the master cylinder going out. We were given a small rental that the whole family couldn't fit in, we could have gotten a bigger vehicle if we paid the difference. While we waited on them to get the part in. While waiting we were notified that they crashed the vehicle, we are glad they told us, but the damage is done, and the vehicle will lose some of its value. They gave us a small SUV again so small our whole family can't fit in it. We are so upset with Hyundai and Bill Navarre. We have to sit now and reach out to consumer affairs, Hyundai and the BBB as well as the military because none of this is right. It's not right that people buy a vehicle and when something goes wrong due to the auto makers neglect that we have to suffer for it. Just read everything and be aware because Hyundai and the car dealerships don't care about your safety. Social media will be given notice. We took the car in to them on 11/20/2023 and we are not sure what day they wreck the vehicle, but we found out on 11/27/2023. Who is going to give us the difference of what our vehicle is worth and how do we feel safe getting back into an almost new car that the brakes went out in?

- Conroe, TX, USA

I pulled off the highway onto an exit. Midway down the exit, the engine shut off and breaking was impaired. I was able to yank the wheel to the right and pull it off onto the shoulder to avoid a collision. Was able to restart vehicle and get home

- Ironton, OH, USA