10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #17

May 152024

Palisade

  • miles
My 2023 Hyundai Palisade Calligraphy which I bought in July 2023 failed to start in May 2024 inside my house garage. It had an error message of "Check ESC" where ESC stands for electronic stability control. After trying a couple of more times to start it, it completely died. Had it tow to the dealer and after a few days in the dealer, they told me it was a dead battery. The car went from no warnings at all to completely being dead inside my garage. No explanation of why the battery did not warn of any issues or why a "check ESC" warning code was displayed instead of displaying a "low battery" code. A search in the internet shows an unbelievable amount of accounts of these Hyundai Palisades suddenly causing the car to die and an "check ESC" code showing immediately after the car dies down. There has to be issues with these cars bacause this issue seems to be happening very often.

- Yardley, PA, USA

problem #16

Aug 032023

Palisade

  • miles
I have lost all confidence in this vehicle and my family, and I are scared to drive in (especially my 5 year old daughter). The mechanical failures that were experienced during these events were intense and life risking. During the first incident the vehicle brakes engaged while driving and caused the vehicle to stall in the middle of an intersection while turning left to enter highway, numerous vehicles were traveling in opposite direction and could have resulted in head on collision. No systems worked during this event, neither the horn nor the headlights worked to signal other vehicles of problem. Had to slam on the gas, which led to violent vehicle take off, that jolted my daughter around in her car seat and narrowly avoided collision with other vehicles. That was on [XXX], and similar events happened on [XXX] and [XXX]. Video and pictures of event were taken as they occurred on [XXX] event. Claim (Case#: XXX) was opened with Hyundai Consumer Affairs on [XXX]. All videos and pictures were shared on multiple occasions with Hyundai Team. Hyundai refused to repurchase the vehicle under Lemon Law provisions and cited that the issue didn-??t start until the [XXX] event, which exceeds the 12-month statute. However, the issues started in Aug of 2023 and the dealer service records clearly document this. Hyundai insists that since they could not replicate the issue it didn-??t start until Feb 1, when they were able to replicate. I don-??t agree with this view and should not be penalized because of Hyundai-??s technical limitations. Furthermore, they were perfectly fine with using my family as Guinee Pigs as they instructed me to continue driving the car and bring it when it happened again. Completely dismissing the gravity and potential consequences of the events, as described above, that took place on [XXX]. This vehicle has proven to have major malfunctions and should be removed from circulation immediately. Hyundai claims the issues have INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

- Shorewood, IL, USA

problem #15

May 052023

Palisade

  • miles
Air bag light will intermittently turn on in the digital cluster while driving.

- Fort Dix, NJ, USA

problem #14

Dec 012023

Palisade

  • miles
I have bought this 2023 hyundai palisade and the blue link button and the SOS EMERGENCY BUTTO do not work at all and I cannot get connected with the SOS emergency services in case of a crash or a medical emergency and that is a huge safety issue. I contacted hyundai blue link and hyundai customer service and it-??s been 45 days with NO resolution yet and they don know how to fix this issue and cannot fix this issue. I want hyundai to open a recall on the blue link button and the sos button to fix it and repair this defect. Also I am enrolled in blue link till 1/26/2026 but t shows on the screen in my car that the blue link has expired on 12/31/2023 and that is wrong

- Hoover , AL, USA

problem #13

Dec 202023

Palisade

  • miles
I bought a 2023 hyundai palisade calligraphy and I found out the seat controls do not work and the air condition doesn-??t work but they were fixed but the most important thing is the BLUE LINK BUTTON WHERE THE REAR VIEW MIRROR IS inside the car that I need in case of an emergency doesn-??t work at all and doesn-??t connect to hyundai blue link. I called hyundai manufacturer and I called hyundai blue link several times and their stupid engineers couldn-??t fix the problem and I went to the dealership and their service dept and they couldn-??t fix the issue. This is a brand new car that the blue link inside it doesn-??t work at all and I paid for 3 years service.i push the blue link butto then it connects then it ends with no ring tone and no one on the other side. It keeps disconnecting and fails to connect me to blue link. This is a major defect in the hyundai palisade calligraphy and needs to be addressed seriously and professionally by hyundai and get it fixed immediately. I am attaching photos and videos and on my car screen it shown that blue link ended on 12/31/2023 but that is wrong because I have blue link until 1/26/2026 three more years but my car screen has it as expired on 12/31/2023 and that is wrong

- Hoover, AL, USA

problem #12

Sep 232023

Palisade

  • miles
On three separate occasions while driving the car has shut off while driving. The car and dashboard completely shut off, as well as the radio. This is while driving! The car was in drive and then just shut off with no warning or indication. I've taken the car to be seen by a Hyundai Mechanic and the car had a starter replacement. Yet, the issue has continued. This has put my safety and the safety of others at risk as the car cuts off mid-traffic. I am no longer able to brake or accelerate. The check-ESC message comes up when attempting to restart, but there is no warning or indication that comes on before the vehicle completely shuts down. I feel extremely unsafe. The dealership says it is hard to see codes because this happens mid-drive. Multiple Hyundai Owners, specifically 2023 Palisade Model owners have posted and reported this issue to corporate.

- Raleigh, NC, USA

problem #11

Sep 212023

Palisade

  • miles
cant get a serviced till 2024 so i guess ill burn and die

- Seattle, WA, USA

problem #10

Jun 202023

Palisade

  • miles
1. A. Dashboard digital display fades to black. Inability to see speed, meters, gauges, and malfunction graphics on the instrument cluster display. B. When phone charging through console USB port, the entire center console heats up excessively and smells like burning plastic; wiring. Stopped using center USB port to eliminate issue. C. When car put into Drive or Reverse from Park, loud clunking lurch occurs. When stopped at light and the stop idle engaged, the car lurches and makes loud clunking noise. Transmission seems to shift erratically. Turn the stop idle function off every time to avoid issue. 2. A. Dash display going black on highway is a huge safety risk not being able to see any important meters; gauges; warning graphics. The last time it occurred on the freeway going through Camp Pendleton and was frightening. It did come back on once I exited freeway. B. The console heating up was unsafe since it burned my hands to the touch. The sides and underneath area were all excessively heated and the burnt smell was an indication something electrically was malfunctioning. I stopped using the USB port on the console however, that does not eliminate the fact of some sort of electronic defect. C. There is something malfunctioning with the transmission shifting erratically and the stop idle defect. 3. Auto Nation Carlsbad Hyundai service could not duplicate issues driving locally or find any codes showing malfunctions. There is a recall that does not have a remedy that may be affecting the circuitry control system. I do not want to drive the vehicle and feel it's unsafe. 4. I have reported the issue to Hyundai Customer Care. There is a case on it. However, it's been two weeks with no response. Probably overwhelmed. They are very courteous and the General Manager at Carlsbad Hyundai dealer has been helpful providing a loaner. 5. No warning lights. Just fade to black. Increases on freeway after 45 min driving high speed.

- Carlsbad, CA, USA

problem #9

Aug 152023

Palisade

  • miles
First issue was engine misfire and loss of power while on the highway in the middle of no where. Car eventually died and was restarted. It happened twice at around 1700 miles on the odometer. Second issue is when the rear panoramic sunroof spontaneously exploded. I-??m very thankful my daughter was not in the rear seat, as this happened while driving normal speeds. Sounded like gun shot. The sunroof spontaneously combusting seems to be a problem dating back to 2018 according to other reports online. Mine is a 2023.

- Glendale, AZ, USA

problem #8

Aug 082023

Palisade

  • miles
Passenger door showing it is open at all times, makes an alert noise while driving. Also can not lock doors because of issue. Can not lock door even when parked and vehicle is off. Brand new car with 1600 miles. And I get door open alerts after I turn the car off

- Montgomery, NY, USA

problem #7

Jul 122023

Palisade

  • miles
Car only has 1400 miles on it and is brand new. The engine for the car wont start when utilizing the push button within the car or app. The engine will only start by using the key fob. Initially we thought it was the battery, but after being able to turn the car on from the key fob, it was confirmed it was not the battery. Additionally, the car will randomly shut off when it is on. You can be driving the car and it will just shut off. The dealer service group upon initial drop off said they had never seen this before, but then they said it might relate to the push button and push transmission gears on the car, as they had seen this before on some of the newer hyundai models, just never the Palisade. They made it sound like the technology that is behind the push transmission and push button start is the same, and that is where the problem lies.

- Clarksville, TN, USA

problem #6

Jun 232023

Palisade

  • miles
I purchased my Hyndai Palisade on 06/14/2023 from Temecula Hyundai. We had the car for a week and then the car sat for three days. I went to get in it and found the battery was completely drained. Jump started the car and drove for two days. Going to leave my house and the battery was again drained. Took the car to the dealership and they said I had a bad battery. They replaced it. Took the car home. The following week we had the same issue, drained battery. Took the car back to the dealership. They had the car for two weeks and said a junction box was bad and causing a parasitic drain. They replaced the junction box and we got the car back. Drove the car for a week and went to Laughlin. The car was parked for two days and the car would not start. Completely drained battery. We got the car jump started and drove if for a bit. Parked it and the next morning the battery was again dead. Taking the car back to the dealership again for the third time for the same problem. We believe the car has an electrical defect somewhere causing this. The dealership has had the car more than we have and I have no confidence they will find the problem.

- Hemet, CA, USA

problem #5

Mar 052023

Palisade 6-cyl

  • miles
My sensors have been having issues since the day I bought my car march 5 2023. It would be intermittent, and became constant. The error reads, "check parking distance warning system" as well as "ultrasonic sensor error or blockage" and my sensors are clean. Nothing blocking them whatsoever. It's constant. I went to my dealership for them to say someone may have hit my car while I was I. The grocery store. Shouldn't there be some serious damage? I don't lcoe the lying. And I don't love how they tried to get me to pay because me sensors wouldn't even calibrate. They said anything could knock them out of wack because hyundai sensors are super sensitive. Well then they need tk be less sensitive. My car is garage kept, barley leaves the house currently has only 2000 miles after having the car for 2 months now.

- Meraux , LA, USA

problem #4

Mar 142023

Palisade

  • miles
All vehicle safety sensors going off at once. Speedometer indicated car is going 0mph while car is clearly being driven

- Randolph, NJ, USA

problem #3

Feb 112023

Palisade

  • miles
Reverse and 360 degree camera system stopped working at 818 miles, 1-1/2 months. Unable to utilize safety features the camera system provides (e.g., items in rear of vehicle when backing up, items at sides and front of vehicle when going forward.

- Doylestown, PA, USA

problem #2

Nov 022022

Palisade

  • miles
Vehicle will not start and all dealership can say is it appears to be electrical

- Prarie Grove , AR, USA

problem #1

Sep 232022

Palisade

  • miles
I purchased this vehicle on 9/17 and since day 1 the infotainment system will not turn on when starting the car. It has a digital instrument display and infotainment which control 90% of the vehicle functions. I have opened a case with Hyundai # 20328505 who took 2 weeks t call me and had no resolution other than to let the dealer handle it. I have been to the dealer 3 times now and they can't figure out what the issue is. This is a major safety issue if I can't tell how fast I'm going and or the safety functions don't work.

- Manchester, MD, USA