10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2023 Hyundai Palisade:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #25

Sep 052022

Palisade

  • miles
Within the first month after the purchase in late August 2022, the car would shake when turning onto road. Depressing the gas peddle did nothing. The speedometer would not go over 20 mph, but the car was not moving, only coasting. The RPM would jump to over 3000 RPM. Again, the car is not moving, only coasting. There was no engine noise, only the sound of the gas pedal hitting the floor. Subsequent pumps of the gas peddle did nothing, but about 20-30 seconds of this behavior, the car would start to kick into Drive. There were no instrument panel alarms, warnings, or lights. By October 2022, the problem occurred every time I drove the car first thing after it had been off for several hours. For the rest of Fall, Winter, and Spring with temperatures under 30 degrees, this problem would occur. I have to use one of 2 highways to leave my home. Both highways were dangerous for this problem. I had to wait for no traffic as far as I could see, but with coasting speeds and no control, it didn't take long for traffic to catch up. In some cases, after a turn onto a highway or 2-lane busy street, there was no where to coast off the road. I used hazard lights a lot, but it was clear that the danger was significant. The third cold weather season is coming soon. The problem will most certainly occur has it has every year since we purchased it. The problem seems to occur at intersections where this is a greater than 5% grade. It does not occur on a flat grade. The dealer tells us that unless their diagnostic equipment from Hyundai USA cannot detect a problem, then they cannot do a repair. Even though the technicians witnessed the problem away from the dealership, they cannot make it fail at the dealership. They want to keep the car for days or weeks, but we've been through this and I turned them down. Hyundai USA keeps telling me to file a claim, which I did. To date, I have not received any further correspondence since I filed it.

- Columbia Falls, MT, USA

problem #24

Jul 112024

Palisade

  • miles
Pushing start button vehicle would crank but engine would not start. Had to turn off and restart. No check engine light. I have recently learned that this is happening to other Palisade owners with 23 and 24 model year.

- Tecumseh, MI, USA

problem #23

Mar 042024

Palisade

  • miles
Major safety concern with vehicle stalling, having no power, not moving mainly in Snow Mode. The first month of purchase the car stalled, had no power, would not move in Comfort Mode. My Husband was driving and I thought it was a weird fluke or something. Then it happened driving up the hill to our house several times over the past year. That was annoying enough and THEN it snowed last week, roads were snow packed and icy. I was headed to work, had car in snow mode, attempted to pull out into traffic (thankfully with a whole lot of room between me and oncoming traffic!) and the car would NOT move. It literally stalled/lagged and would not go. I was almost read ended on a highway!!! This is not ok! I took the Palisade into the Dealership to look at/test and they "could not get it to replicate the issue". I also submitted a complaint to Hyundai Corporate, and after speaking with a Case Manager several times over the phone and via email - including sending them recorded video documentation of the issues, Hyundai determined that they would do nothing about this and would not even purchase the vehicle back. They could care less that a vehicle they produced is causing major safety issues for the public. I am beyond irate! We way overpaid for this car ("high demand" at the time of purchase) - $15,000 down, and because Hyundai does not care about their product, we just traded the vehicle in to get rid of it and had to pay an additional $7,000 out of pocket. There are literally NO WORDS!!! My families safety is worth more than the money we lost out on with that awful vehicle.

- Beulah, CO, USA

problem #22

Apr 022024

Palisade

  • miles
This incident occured on 4-2-2024, while driving to the doctor with my newborn daughter. Our 2023 Hyundai Palisade Limited did not respond/accelerate/move when pressing on the gas pedal. The engine/transmission seemed to malfunction when trying to pull off from a green traffic light. There was loss of power and the palisade would not move. This vehicle was purchased brand new and it is a serious safety concern that the vehicle can malfunction when attempting to accelerate.

- East Windsor, NJ, USA

problem #21

Mar 012024

Palisade

  • miles
Took vehicle in for routine maintenance and first I was told my engine is misfiring. They replaced injector and then told me my engine is blown. Engine is on back order for 3+ months

- Canfield, OH, USA

problem #20

Jan 172024

Palisade

  • miles
Just hit 5000 miles 2023 Hyundai Palisade Calligraphy. Got my first oil change a couple hundred miles ago, car has been good. FWD model. 49 degrees outside. I was driving to work and the car suddenly lost all power, i was pushing accelerator further because the car was not moving and nothing. RPMS didnt move or anything. Coasted to the side, turned it off, restarted the car and continued to work. NO CEL.Taking it to dealership Monday Jan. 22, 2024. THIS WAS SCARY.

- Yuma, AZ, USA

problem #19

Jan 162024

Palisade

  • miles
HYUNDAI PALISADE 2023 ENGINE STALLING / WON'T ACCELERATE IN SNOW/ICY ROADS. I have now experienced this engine stalling issue several time on my Hyundai Palisade Calligraphy 2023. It has only happened in "snow mode" so far. The car basically dies, no acceleration, no matter how hard you accelerate or floor it. I called the dealership named "Great Lakes Hyundai" in Dublin, Ohio and they said they basically can't do anything since this issue is intermittent. I will be filling a complaint with NHTSA and other state and regulatory agencies. Hyundai needs to fix this issue before people start dying on the snowy/icy roads. These are expensive cars and should not be dying on the roads like this, plus this is a very dangerous situation where the car just dies and does not respond to acceleration. No warning lights of any kind display on the dashboard. You put car in "ECO Mode", it starts driving. The car never lose traction when this issue occurs. Doing some research online, seems like lots of other Hyundai palisade and kia telluride owners are experiencing this issue and Hyundai/kia are not doing anything to remedy this issue. Here are some threads/forums for reference: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Westerville, OH, USA

problem #18

Oct 042023

Palisade

  • miles
When startin ghte engine of my new 2023 at any temp below 40 degrees there is a loud squeal. Dealer claimed it was the Serpentine belt pre-tensioner. It was not. Many Many Telluride and Palasadie owners have this issue on the forums. Persists every single cold start below 40 for about 10 seconds.

- Middleburg Heights, OH, USA

problem #17

Jan 062024

Palisade

  • miles
Vehicle loses power during driving and unable to accelerate further. It slows down by itself and nearly stops on the highway. This has happened at least three times and almost caused an accident. Took it to a Hyundai dealership and was told it was fixed just to experience a similar problem the next day. They gave me a rental Hyundai Santa Fe and I experienced the same issue with loss of acceleration power and vehicle slowly down despite trying to accelerate.

- Zumbrota , MN, USA

problem #16

Sep 062023

Palisade

  • miles
While driving, the engine suddenly turned off on its own showing a safety alert on dashboard "Engine is off. Shift to P or N." I had to pull the vehicle over with coasting for safety, stop the vehicle, and start the engine again.

- Katy, TX, USA

problem #15

Oct 052023

Palisade

  • miles
When starting the vehicle, the engine will not fully start, it will turn over as if it-??s out of gas. Canceling the start process, then retrying usually results in a running engine. As of October 5-??th, my vehicle is not currently you on the fuel pump recall, but this issues seems like a fuel pump issue.

- Fort Worth, TX, USA

problem #14

Sep 232023

Palisade

  • miles
On three separate occasions while driving the car has shut off while driving. The car and dashboard completely shut off, as well as the radio. This is while driving! The car was in drive and then just shut off with no warning or indication. I've taken the car to be seen by a Hyundai Mechanic and the car had a starter replacement. Yet, the issue has continued. This has put my safety and the safety of others at risk as the car cuts off mid-traffic. I am no longer able to brake or accelerate. The check-ESC message comes up when attempting to restart, but there is no warning or indication that comes on before the vehicle completely shuts down. I feel extremely unsafe. The dealership says it is hard to see codes because this happens mid-drive. Multiple Hyundai Owners, specifically 2023 Palisade Model owners have posted and reported this issue to corporate.

- Raleigh, NC, USA

problem #13

Sep 062023

Palisade

  • miles
My wife was merging on a freeway overpass and slammed her foot into the gas peddle for a few seconds to accelerate for the merging. Her speed of travel was around 75MPH when she put her foot into it. After reaching around 82MPH she released the gas peddle for the merger. The auto's RMP shot up to around 5K and maintained the high rpm for around 5-6 sec after she released the peddle. During these few seconds the car maintained the high rate of speed and the motor was very loud. My wife pumped the gas peddle twice in rapid succession and the RPM's the wend back down and the car returned to its normal operation. Questions from above: The component was the engine: A loud revving sound and indicated by the tac hitting 5K RPM after the the gas petal was released. This was the first indecent and if repeated, we will file another report. It has not been reported to or confirmed by any dealer or independent service center. The component has not been inspected. Due to this being the first occurrence the exact competent causing the issue would be unknown. There were not warning lamps, messages or other symptoms prior or post issue.

- Lomita, CA, USA

problem #12

Jun 202023

Palisade

  • miles
1. A. Dashboard digital display fades to black. Inability to see speed, meters, gauges, and malfunction graphics on the instrument cluster display. B. When phone charging through console USB port, the entire center console heats up excessively and smells like burning plastic; wiring. Stopped using center USB port to eliminate issue. C. When car put into Drive or Reverse from Park, loud clunking lurch occurs. When stopped at light and the stop idle engaged, the car lurches and makes loud clunking noise. Transmission seems to shift erratically. Turn the stop idle function off every time to avoid issue. 2. A. Dash display going black on highway is a huge safety risk not being able to see any important meters; gauges; warning graphics. The last time it occurred on the freeway going through Camp Pendleton and was frightening. It did come back on once I exited freeway. B. The console heating up was unsafe since it burned my hands to the touch. The sides and underneath area were all excessively heated and the burnt smell was an indication something electrically was malfunctioning. I stopped using the USB port on the console however, that does not eliminate the fact of some sort of electronic defect. C. There is something malfunctioning with the transmission shifting erratically and the stop idle defect. 3. Auto Nation Carlsbad Hyundai service could not duplicate issues driving locally or find any codes showing malfunctions. There is a recall that does not have a remedy that may be affecting the circuitry control system. I do not want to drive the vehicle and feel it's unsafe. 4. I have reported the issue to Hyundai Customer Care. There is a case on it. However, it's been two weeks with no response. Probably overwhelmed. They are very courteous and the General Manager at Carlsbad Hyundai dealer has been helpful providing a loaner. 5. No warning lights. Just fade to black. Increases on freeway after 45 min driving high speed.

- Carlsbad, CA, USA

problem #11

Aug 152023

Palisade

  • miles
First issue was engine misfire and loss of power while on the highway in the middle of no where. Car eventually died and was restarted. It happened twice at around 1700 miles on the odometer. Second issue is when the rear panoramic sunroof spontaneously exploded. I-??m very thankful my daughter was not in the rear seat, as this happened while driving normal speeds. Sounded like gun shot. The sunroof spontaneously combusting seems to be a problem dating back to 2018 according to other reports online. Mine is a 2023.

- Glendale, AZ, USA

problem #10

Jul 122023

Palisade

  • miles
Car only has 1400 miles on it and is brand new. The engine for the car wont start when utilizing the push button within the car or app. The engine will only start by using the key fob. Initially we thought it was the battery, but after being able to turn the car on from the key fob, it was confirmed it was not the battery. Additionally, the car will randomly shut off when it is on. You can be driving the car and it will just shut off. The dealer service group upon initial drop off said they had never seen this before, but then they said it might relate to the push button and push transmission gears on the car, as they had seen this before on some of the newer hyundai models, just never the Palisade. They made it sound like the technology that is behind the push transmission and push button start is the same, and that is where the problem lies.

- Clarksville, TN, USA

problem #9

Mar 052023

Palisade

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" Amit- when i press gas pedal at initial pickup the car bumps hard 3-4 times then proceeds fine once it picks up speed. This happens after every few days and then stops for few days and again comes up. How was your safety or the safety of others put at risk? Chances of rear collision as car bumps and does not pickup speed. Has the problem been reproduced or confirmed by a dealer or independent service center? It was not reproducible when i visited dealer but its added in notes of service. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No warning messages or lights on dash.

- Georgetown, TX, USA

problem #8

Jul 062023

Palisade

  • miles
Oil leakage after 1 week oil change. Per dealer, oil filter housing broke and leaking. This was first oil change on 5335 miles. Search on internet, found to have more 2022-2023 hyundai Palisade with similar problem. Seriously concern and afraid of over heating engine with no oil ultimately resulting in fire.

- Pickerington, OH, USA

problem #7

Jul 072023

Palisade

  • miles
Received this message -??A possible condition with your Engine Control System Ha-??s been detected. A full system check is recommended to be done when convenient. Please contact your local dealership to schedule an appointment.-?? at only 2,153 miles on my new 2023 Hyundai Palisade Calligraphy.

- El Paso, TX, USA

problem #6

Jul 022023

Palisade

  • miles
I was waiting at a stop light when the light turned green. I accelerated and the truck sputtered and cut off. The truck started to sound off with alarms and give a warning on the dash for me to put it in S or N. When doing such and attempting to restart the vechicle it continued to cut off and sound off with alerts. This happened a out 9 times in a row. I was sitting on a busy 6 lane roadway where vechicles go well above the speed limit. I have 4 children under the age of 7 including a 6mo old who were very scared. This is DANGEROUS and I am reading on Hyundai owners forums that this issue is not uncommon at all and Hyundai is well aware of the issue. We could have easily been seriously hurt or killed! I just purchased the vechicle and have only 2,3xx miles on it. It's a 2023 Hyundai Palasade Calligraphy AWD white exterior. I've also noticed that the safety sensors seem to do more hard than good. I've had it happen about 5 times now that a car was approaching behind my vechicle and my vechicle would violently come to a abrupt stop, jerk the entire vechicle (scaring everyone in the truck) and it will freeze up not letting me drive. This does a lot more harm than good and again is dangerous. There were times that I needed to drive to get away from the situation and my truck froze up because it thought a vechicle was to close.

- Laurel, MD, USA

Read the next 5 complaints »