The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the second-row seat belt buckles failed to latch closed as intended unless excessive force was used, and the seat belt occasionally independently unlatched. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

- Sacramento, CA, USA

Dealer advised us to continue driving with a defective seatbelt. Hyundai Customer Care disconnected the call when we attempted to discuss the safety risk and did not offer a loaner or temporary vehicle. Parts unavailable for months.

- Billerica , MA, USA

The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000(Seat Belts); however, part to do the recall repair were not yet available. The contact stated that upon inspection, the contact noticed that the front driver side, front passenger side, rear driver side, middle row rear, and rear passenger-??s side belts failed to latch securely as intended. No warning light was illuminated. The local dealer was contacted. The vehicle was not repaired due to the costs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.

- Kissimmee, FL, USA

we have had the seatbelt come unbuckled twice in second row seat. I am being told by the dealer that there is "no remedy" for this problem. I am also being told to continue to drive my car even though the seat belt buckles may fail in an accident

- Manakin Sabot, VA, USA

The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact had a safety concern regarding the vehicle and was afraid of driving the vehicle.

- Houston, TX, USA

I-??m writing to report a serious safety concern with my 2024 Hyundai Palisade (VIN: [XXX] ). The second-row seat belt on the passenger side does not retract or stay secure properly. It often remains loose or gets stuck when pulled, and sometimes won-??t tighten back automatically. I brought my vehicle to the dealership, but they said they couldn-??t replicate the issue. I recorded a video clearly showing the problem, which I am attaching to this message. This is extremely concerning to me because I have young children who sit in the second row, and I-??m worried the seat belt could fail to protect them in an accident. It-??s very scary as a parent to see a safety feature not working correctly in such a new vehicle. Additionally, the rear charger port doesn-??t work properly -?" the dealer said it-??s due to using a non-Hyundai phone charger, but the issue happens with multiple certified chargers and different devices. After checking online, I learned that Hyundai has an active seat belt recall (#283) for Palisade models (2020-2025), and my vehicle seems to fall within the affected range. I am requesting a case number and for this issue to be investigated under that recall and warranty coverage. Please confirm receipt of this message and let me know how to send or upload the video evidence for your review. I-??d also like a follow-up from a regional case manager, as this is a potential safety defect involving children. Thank you for your attention and for helping ensure my family-??s safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Tamarac, FL, USA

Driver seatbelt will not latch.

- Evans, GA, USA

The driver's side seat belt does not buckle when it is cold outside. It takes several attempts for it to latch.

- Walls, MS, USA

On a brand new vehicle from day one the driver's side seat belt disconnects at random times despite being correctly buckled and fastened. It happens during standard driving conditions even when simply maintaining a steady speed. This is life threatening for my wife. We have taken it to the dealership multiple times, and they refuse to address it because they cannot reproduce it on their short few minute test drives. I have seen multiple posts from people online facing the same issue. For others it is often in the rear seats, but in our case the issue is for the driver themselves (the most often occupied seat). I do not trust that these seatbelts would protect in the case of a collision when they can't even stay buckled at a steady low speed. There are no warnings shown and the car is registering no fault codes. Again, let me emphasize, this car was brand new when these issues occurred. Hyundai refuses to address. This is life threatening. All of the information I give below was for the most recent incident, but this is happening daily since we bought the car.

- Austin, TX, USA

The base of the seatbelt in the Palisade, does not come out far enough/is too short for use with car seats and booster seats. Apparently, all Palisades have this issue. The seatbelt is nearly impossible for a child in a booster seat to buckle, or an adult for that matter.

- Jbsa Lackland, TX, USA

In the past couple months the drivers side seatbelt retractor has failed twice requiring it to be fully replaced in both circumstances. In these situations the seatbelt becomes fully loose and can-??t be safely used. They blame it on over extending the seatbelt which makes no sense as the retractor should not even fail in an accident.

- Manchester, CT, USA

With less than 2,000-miles on the vehicle, the second-row driver's side seatbelt came unfastened from the lower anchor point of the vehicle. There was no indication that this would be an issue until a passenger sat in the seat and tried to buckle up, only to find the seat belt was hanging loose. Fortunately there was no injury associated to this failure but it is concerning as a critical safety device failed due to what can only be imagined as careless oversight in assembly.

- Aberdeen, NJ, USA

The driver seatbelt has come unlatched while driving on 3 occasions over the past month, which is how long I have owned the vehicle. I will be driving normally and the seatbelt just pops open. No pressure is being applied to the belt or the buckle at the time it pops open.

- Ormond Beach, FL, USA

The front passenger side seatbelt buckle holder stopped working randomly after driving in our 2024 Hyundai Palisade which is 2 months old. It worked correctly on a 5 minute ride. And when we got back into the car the red -??Press-?? button was stuck in a recessed position. My wife could not buckle her seatbelt. It would not stay in. There was nothing dropped into the buckle receiver and it was taken to the dealership and a new buckle receiver has been ordered. This is extremely dangerous and I have lost all confidence in the seat belt buckles throughout the vehicle. I have small children, and I-??m glad we were on a short drive and did not get into an accident where my wife could have been ejected from the car from a faulty seatbelt.

- Hampton, SC, USA