The contact owns a 2024 Hyundai Santa Cruz. The contact stated that while driving at an undisclosed speed at night and approaching either an incline or decline, the contact became aware that the headlamps failed to provide adequate top and bottom coverage of the roadway. No warning lights were illuminated. The vehicle was taken to the dealer, who adjusted the headlamps, tilting the headlights further upward. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, and the headlights were readjusted, but the headlights failed to provide adequate illumination. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 1,000.

- Rosedale, IN, USA