3.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,785 miles

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problem #11

Jul 312008

Santa Fe

  • 70,000 miles
While driving at 30mph (2001 Santa Fe), I felt a big jerk which I never felt it before with this car. After that I made a right turn and my car suddenly stopped and check engine light comes on. When I re-started the car, it started fine.

- Downers Grove, IL, USA

problem #10

Jun 172006

Santa Fe 4WD 6-cyl

  • Manual transmission
  • 54,353 miles
Suspension /check engine light /lower ball joint: Dealer replace @54,353 miles, lower arm in 2004 and 8/2006 replacement is needed I have taken my 2001 Santa Fe to dealer 8 plus times for check engine light and was told found tether on gas cap not letting cap close tight enough /moved tether and ran evap test and check out ok. I was told cap loose 8 plus times this problem is on going. Return to dealer for jerk transmission issues I have to push the accelerator pedal to the floor and it takes off slow and once gets power the car jerks starts as if the gears or not switching over. Dealer said do the pressure in gas cap and gas cap not closed tight enough eval test was done. Back at dealer after road trip my car was running after begin parked with A/C running and I turn car off and car would not start thought may battery check and no water was in battery I put water in battery and let car sit for about hour and car restarted back at dealer explain this issue my battery was replace I was told factory battery wasn't strong enough was for Santa Fe this is 3rd battery with in five years.

- Cincinnati, OH, USA

problem #9

May 282006

Santa Fe

  • Automatic transmission
  • 58,000 miles
On May 7th my car was towed into the maxon dealership with complaints of clunking noise under the hood and lost of power. The service on my vehicle was completed on May 9th. I was told that I needed to replace my driver belts and a computerized problem was the cause of power. On May 28th (memorial day weekend) while coming home from Virginia I suddenly lost steering power on interstate 95 in Maryland. I had my three children in the car along with my cousin and her daughter. We were all very scared! my car was then towed to the Hyundai dealership in laurel, md. I received a call from the service advisor who advised me that when my driver belts were replaced they were too tight which in turn cracked my pulley and damage my power steering pump. He advised me that the both will have to be repaired and that a tensioner will be added. I contacted maxon Hyundai, who simply stated " the repairs will be done under my warranty" end of story. We and my family could have lost our lives in an instant because of the technicians error and for maxon to not recognize that error is a major problem. I was not offered to be reimbursed for the original repairs made, nor did they offer to reimbursed for the cost of the rental, nor did they offer to bring my car from Maryland to New Jersey, they offered me nothing. My car has been to them on numerous occasions and always seem to go back within two months for the same problem. Do the owners of maxon realize how precious a life is" my life and the lives of my children were spared this time, but what happens to their next customer where they decide to cut corners"

- Orange, NJ, USA

problem #8

Dec 232004

Santa Fe 4-cyl

  • Automatic transmission
  • 82,223 miles
2001 Santa Fe 4 cylinder repeatedly stalled, wouldn't start. Dealership where purchased had car for 2 full days, couldn't find the problem. Private mechanic replaced crankcase sensor, problem solved. Faulty crankcase sensor subject of recall for 6 cylinder engine on same model.

- Forked River, NJ, USA

problem #7

Dec 082004

Santa Fe 4-cyl

  • Manual transmission
  • 65,000 miles
2001 Santa Fe 4 cylinder car stalled, wouldn't start, had to replace crankcase position sensor, old part not available, exact same problem subject of recall campaign for 6 cylinder engine of same model car, Hyundai refuses to assist.

- Mount Laurel, NJ, USA

problem #6

Apr 012004

Santa Fe 4-cyl

  • Automatic transmission
  • 60,510 miles
On June 12th the vehicle started to rattle and proceeded to shake. The vehicle would not accelerate but instead decelerated on 695 towards towson. The vehicle was drifting at 25 mph. I then proceeded to the nearest exit which was bel air road. I proceeded onto this exit when my vehicle shut off losing all power. At this time my dashboard lights were on. I had no power but my vehicle was still in gear and I safely stopped my vehicle in a shopping plaza. Engine failure new engine placed into my vehicle July 5th the vehicle was taken back to thompson Hyundai by my father. The mileage out was 25,593. Thompson Hyundai forgot to screw down the engine properly resulting in loud noises from the engine. I placed another call to thompson asking for documentation of the service rendered. I then noticed another screw which was not secure on the engine. In addition, I would be bringing the vehicle back to get the documentation and to get the steering checked. Thompson never wrote up a service slip for the screws. July 8th the vehicle broke down. The vehicle was towed into thompson again. I placed a call to thompson and spoke with gary welch. Gary states there is nothing wrong with the vehicle. we canT find anything wrong with you vehicle. Hyundai representative paid my vehicle payment for the month my car was in service. April 1, 2004 the vehicle was towed in after stopping on 695 toward essex 2 miles before the 95 North exit to New York in the left hand lane. The vehicle jerked and proceeded to slow at a rapid speed. Warranty claim submitted.

- Aberdeen, MD, USA

problem #5

Jun 122002

Santa Fe 4-cyl

  • Automatic transmission
  • 25,545 miles
On June 12th the vehicle started to rattle and proceeded to shake. The vehicle would not accelerate but instead decelerated on 695 towards towson. The vehicle was drifting at 25 mph. I then proceeded to the nearest exit which was bel air road. I proceeded onto this exit when my vehicle shut off losing all power. At this time my dashboard lights were on. I had no power but my vehicle was still in gear and I safely stopped my vehicle in a shopping plaza. Engine failure new engine placed into my vehicle. July 5th the vehicle was taken back to thompson Hyundai by my father. The mileage out was 25,593. Thompson Hyundai forgot to screw down the engine properly resulting in loud noises from the engine. I placed another call to thompson asking for documentation of the service rendered. I then noticed another screw which was not secure on the engine. In addition, I would be bringing the vehicle back to get the documentation and to get the steering checked. Thompson never wrote up a service slip for the screws. July 8th the vehicle broke down. The vehicle was towed into thompson again. I placed a call to thompson and spoke with gary welch. Gary states there is nothing wrong with the vehicle. we canT find anything wrong with you vehicle. Hyundai representative paid my vehicle payment for the month my car was in service.

- Aberdeen, MD, USA

problem #4

May 262003

Santa Fe 6-cyl

  • Automatic transmission
  • miles
Good morning, I am writing to you to let you know about my dissatisfaction with Hyundai motors. I have contacted Hyundai many times seeking satisfactory resolution to my complaint on my 2001 Santa Fe. The Santa Fe was sold to me advertising 181 horsepower. This however, is not true, and I am still waiting to hear from them. I have offered Hyundai many solutions that I consider satisfactory to myself, and at the same time maintaining my relationship with them. I am very unhappy with the way Hyundai is handling the valid complaints from people who, in good faith, purchased a vehicle that is not what it was advertised to be. I am very upset with the manner in which this matter is being ignored. Hyundai did however, set their own deadline of Sept 2003 for closure to all affected by this false advertisement. This leads me to wonder if they are purposely dragging their feet to force owners of these affected vehicles in to resolution that might not otherwise be acceptable. The vehicle is not what I paid for and the lack of concern from Hyundai is very unsettling to me. We are talking about almost 10 percent less hp than advertised. The affect it could have on the safety and overall performance of the vehicle is scary. The vehicle has a certain towing capacity and torque. This also has to be affected by this. Your assistance is greatly appreciated. Thank you for your time and attention. Have a great day. Sincerely, steve cooper 26may03

- Columbus, OH, USA

problem #3

Aug 292002

Santa Fe 4WD

  • miles
Car stalled after starting and would not restart. Engine check by dealership revealed waterlogged air filter and non-oil liquid in the oil resevoir. Dealership concludes engine flooded with water (it wasn't); other (non-dealership) expert mechanics suspect cracked cylinder liner.

- Virginia Beach, VA, USA

problem #2

Feb 232001

Santa Fe

  • miles
While traveling on interstate vehicle lost power without prior warning. Dealership is aware of problem.

- Orem, UT, USA

problem #1

Oct 192001

Santa Fe 4WD

  • miles
Vehicle hestitates on acceleration, and cuts off. Harness, throttle body, throttle body sensor, compressor, egr gasket, plugs, valves, etc., all replaced. Problem still exists. Manufacturer and dealership can't fix problem. They have had no other complaints of this problem, per steve hickman (man. Rep) and dealership. After replacing harness, steve hickman assured me that the vehicle would be fixed, the vehicle still cuts off and the RPM bounces up and down while the truck is bucking and then it will cut off!! serious safety hazard!! (dot number: Hma010900 tiresize: P225/70-16)

- Arlington, VA, USA