2.5
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 60,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2002 Hyundai Santa Fe. The contact stated that both of the rear seat belt retractors failed. The contact placed the child seat on the rear passenger side and secured it with the seat belt. While turning a corner at approximately 10 mph the child seat overturned. The contact then positioned the child seat on the rear driver's side, but could not secure it because the seat belt failed to retract. The dealer stated that the failure was not under warranty, and that the contact would have to pay for the repairs. The current and failure mileages were 91,000. Update 05/04/07
- Shelbyville, IL, USA
My daughter called out "help, mommy! I'm stuck!" I looked in the rear-view mirror to find the shoulder-belt of my vehicle was wrapped around her neck. I thought it was only pulled to the side of her head so I asked her to duck her head out. She said "I can't, I'm stuck!" I pulled to the side of the road. When I got to her, her face was getting red. I ducked her head under the belt. To my horror, the belt was wrapped around her neck again. Thankfully she could call to me. This could have been a terrible tragedy. The locking mechanisms on the shoulder-belts that are supposed to activate when you fully retract the belt to install a child safety seat are broken. I have been through three defective mechanisms so far. When I first installed the seat, the mechanism worked. After needing to remove the seat at one point and disengaging the mechanism, it quit working. It never locked again. So, I scheduled an appointment with the dealership to have the problem fixed, as my vehicle was still under warranty. In the meantime, I moved her seat to the other side of the vehicle. Same problem. The locking mechanism of the belt worked, until I had to disengage it. Then that side broke. My vehicle was no longer under the bumper to bumper warranty, so I moved the seat to the repaired side. After a while, I needed to move her seat and disengage the locking mechanism. It quit working! I called the dealership. The part was under warranty, but labor wasn't. I didn't have it repaired because I couldn't afford it at the time. In order to keep my seats installed correctly, I began using the locking clips that came with the seats. (now I have two children.) this handles the seats being installed safely, but it doesn't deal with the fact that the belts of my vehicle can move freely because the locking mechanisms are broken. Because of this my inquisitive two-year old was able to successfully pull on the belt and wrap it around her neck nearly two complete times.
- North Huntingdon, PA, USA
- White Town, IN, USA