9.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,159 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Report date: 08/26/2010. Purchased Hyundai Santa Fe 08/14/2010. Vehicle has 1190 miles to date. Vehicle has momentarily stalled 5 times - 2 in traffic situation which could have resulted in crash. All stalls have occurred after sitting and idling at traffic lights or turns on both level surface and inclines. When brake is released and accelerator pushed vehicle starts moving sluggishly and then stalls flat for several seconds and then engine re-engages. No warning lights activated. Engine does not die requiring an ignition restart. Immediately took to dealer after stalling on incline 3 times at 677 miles on 08/18/2010. Service tech ran complete computer diagnostic in idle mode in shop and found all systems within technical specifications. Suspect drive-by-wire / computer linkage. Vehicle runs smoothly, downshifts and accelerates on demand normally at all other speeds less than 10 mph. This condition occurs after a stop and after brake is released and accelerator engaged (2 times); when moving slowly and hard acceleration demanded (2 times); or when transmission initially engaged in drive from park mode (2 occasions).
- Valrico, FL, USA
On Tuesday, June 8, 2010 I was on a busy interstate highway with fast moving traffic and my car lost all power while traveling at 70 mph. Fortunately, I was able to barely glide the sante fe to the shoulder and stop without incident. Follow up: 3 pm visited Hyundai service center and was told that it was not a throttle problem. They are in contact with ca service to determine cause of problem. Friday, 6-11-10 after complete testing of all circuits, Hyundai declares no source of problem. Auto was picked up at 4:30 pm Hyundai assistant service manager: Bob wood Hyundai case # 3982284 the specifics are: "SUV was purchased 8/09 and currently has 5200 miles. ?cruise control was on but not engaged. ?gas tank indicator on one-half. "with my foot on gas pedal the initial instinct was that the engine had lost all power. Opressing harder on gas pedal had no reaction. Othere was an opening in traffic and with the SUV forward inertia I was able to just reach the road shoulder. Oobserved that red indicators were on (battery, oil) ?reset transmission selector to park, turned off key. Ofirst restart-nothing happened osecond restart SUV started and I did not turn off until reaching home. Obviously, this is a serious life threatening situation that needs to be researched thoroughly and corrected.
- Sarasota, FL, USA
- Mobile, AL, USA