My daughters and I pulled into our driveway, parked the car and turned off the engine. Before getting out, the rear view mirror fell off and took a chunk of glass from the windshield. My car still has manufacture warranty, so I made an appointment for Monday July 29. I went to burlingame Hyundai where the service manager said "no way did that mirror fall off. Hyundai won't cover it." I then called Hyundai corporate who said it's up to the service personnel to decide if the warranty covers the work. They suggested I take the car to another dealership. I went to serramonte Hyundai and they said that my mirror was not original manufacture installed mirror and would not cover the cost to replace the glass.I then went back to enterprise car sales where I bought the car and they determined in their records that the mirror was original and not replaced. Enterprise talked to serramonte Hyundai about warranty replacement, however they also said "the mirror came off with a forceful pull." I am complaining that the glass and or glue used on the rear view mirror caused the mirror to fall off and damage the windshield. I believe the Hyundai warranty should replace it. I did not pull in any fashion on the mirror. I have read via google search that this has happened to other people in various car makes. This occurrence is not the first time a mirror has fallen off the glass left a chunk of glass missing. It is most likely a glass manufacture defect. Please help make Hyundai honor their warranty.

- San Carlos, CA, USA