10.0
really awful- Crashes / Fires:
- 1 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 43,140 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
See attached document for complaint
- Coldwater, MI, USA
The contact owns a.2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number:?23V651000 (Service Brakes, Hydraulic). The contact stated that while parked, he observed smoke emanating from the engine compartment. The contact opened the hood and observed flames coming from the center of the motor and extinguished the fire. The fire department was made. A police report was not filed. The vehicle was towed to an independent mechanic where it was diagnosed that the fire started due to fuel rail malfunctioned and melting the hard plastic manifold causing the fire, and the fuel rail and intake manifold needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 190,000.
- Lockhart, TX, USA
See attached document for complaint
- Florence, KY, USA
The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Griffin, GA, USA
The contact owns a 2013 Hyundai Sante Fe. The contact received notification of NHTSA Campaign Number:?23V651000 ( Service Brakes, Hydraulic), however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable time to remedy the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Wimberley, TX, USA
The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Perkiomenville, PA, USA
The contact owned a 2013 Hyundai Santa. The contact received notification of NHTSA Campaign Number 23V651000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The contact stated while driving at 72 MPH, there was a strong smell coming from the vehicle. The contact pulled over but did not see anything and continued driving. No warning lights illuminated. However, the smell became stronger so the contact drove the vehicle to a soccer field where there were no other vehicles to leave and return with a mechanic. As the contact walked away, while the vehicle was parked, a passerby informed the contact the vehicle was on fire. Per the contact, smoke, and flames were coming from underneath the vehicle. No one was injured during the fire and the vehicle was destroyed. The vehicle was towed to CoPart. The fire department was notified and extinguished the fire. A fire department and police report was filed. The manufacturer was made aware of the failure however stated there was no fix. The approximate failure mileage was 145,000
- Johnston, RI, USA
The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fresno, CA, USA
The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Palm Harbor, FL, USA
The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Recently, the contact stated that several unknown warning lights were illuminated after refueling the vehicle. The warning lights disappeared after driving for an extended period. The manufacturer was made aware of the issue. The failure mileage was approximately 105,000. VIN tool confirms parts not available.
- Port Charlotte, FL, USA
The contact owned a 2013 Hyundai Santa FE. The contact stated that while driving at an undisclosed speed, the vehicle lost all motive power, but he was able to safely coast to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the engine was on fire. The contact was able to extinguish the fire with fire extinguishers provided by bystanders. A fire report was filed, and a police report was not filed. No injuries were reported. No warning lights were illuminated. The vehicle was towed to a tow and deemed a total loss. After investigating the failure, the contact related it to NHTSA Campaign Number:?23V651000 (Service Brakes, Hydraulics), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 86,000.
- Wichita Falls, TX, USA
The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 20V520000 (service brakes, hydraulic) however the part to do the recall repair was not yet available. Rick case Hyundai located at 19991 villaview rd, cleveland, oh 44119 and manufacturer were contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated manufacturer expects consumer to pay for the rental vehicle.
- Cleveland, OH, USA
The contact owns a 2013 Hyundai Santa Fe. The contact discovered an article regarding NHTSA campaign number: 20V520000(service brakes, hydraulic) for which the VIN was included however, the part to do the repair was not yet available. Fitzgerald Hyundai gaithersburg (905 N. frederick ave, gaithersburg, md 20879) was contacted by phone on three separate occasions and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Unknownc, AP, USA
The contact owns a 2013 Hyundai Santa Fe. The contact stated that the brake pedal made an abnormal squeaking sound while depressed with the engine warning light intermittently illuminated. The contact received notification of NHTSA campaign number: 20V520000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Patriot Hyundai of el monte (3462 peck rd, el monte, ca 91731) was contacted and confirmed that parts were not yet available. The contact had the vehicle inspected by the same dealer due to an abnormal oil odor. The contact was informed by the dealer that there were no signs of an oil leak. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
- Arcadia, CA, USA
Car in front of me stopped to avoid running red light at intersection. I tried to brake and thought my anti-lock brakes would stop me but they failed to work properly and I hit the car in front of me. There was very little damage to the car in front of me but $8,000 damage to my car. I took the car to the Hyundai dealer and asked them to check out my brakes and they put their computer on my car and said everything was ok. I have since tested the "anti-lock" on my brakes and they provide too much "anti-lock" and I know how anti-lock should work locking and quickly releasing repeatedly until stopping, but these brakes do not work like that with a feeling of being on ice until just before stopping to work like my previously cars have worked.
- Buckeye, AZ, USA
- Fallbrook, CA, USA