My engine is very loud and is knocking. I have a few friends who have the same vehicle and theirs is quite barely hear it running. I sent a letter to the Hyundai corporate office to complaint heard nothing back my vehicle has a little over 64,000 miles one of my friends has 93,000 miles and her Santa Fe is quite. I would like to know if there is something going on with my vehicle, also the oild stick looks burnt.

- Utica, NY, USA

Had oil changed 1,100 miles ago. Threw a rod, ruined engine. Mechanic said my dipstick was 'bone dry'. it wasn't even touching the oil. My oil was changed at the dealership. I've been told by engine parts supplier that this is a known issue with my year, make, and model. He didn't know the details of my issue at all. Yet described it perfectly. I was driving on a busy highway when engine failed. I was traveling 65 mph which was the speed limit. I was able to make it to side of road.

- Westmoreland, TN, USA

The contact owns a 2013 Hyundai Santa Fe. While driving 30 mph, the vehicle emitted a loud sound coming from the engine, the vehicle seized, and would not restart. There were no warning indicators illuminated prior to the failure. The vehicle was pushed to an independent mechanic who diagnosed that there was engine failure. The contact stated that she received a recall notice for NHTSA campaign number: 17V226000 (engine), but never had the vehicle repaired. The VIN tool did not show an open recall. The dealer and manufacturer were not notified. The vehicle was not repaired. The failure mileage was 78,500.

- Staten Island, NY, USA

My car has been stalling every time I start it. It's been happening since April and I just bought it in September.

- Springfield, MO, USA

Purchasing the Hyundai Santa Fe 2013 was the biggest mistake I made. Since purchasing the vehicle I have spent over 5K in repairs, towing, and car rentals. First I was made to believe if I change all the oil and did all updates to the filters my car would stop stalling and shutting down on me that didn't work. Then my car shut down on the highway with my kids in the car almost killing us on the highway. I was told it was the wastegate needed changing. Then it shut down on minutes I exit my home in Delaware and I was told it was the alternator and the battery. I was terrified to get in that vehicle and so was my family I filed several corporate complaints over the 2 years I have been ignored and not offered help. I have ask Hyundai to repurchase the vehicle but refused so I had no choice but to take the vehicle back that was in June with the promise and guarantee the car was finally fixed and I was safe. In the end of July I was driving on the I 495 about 40 miles per hour on the highway in the middle lane all of the car just stops in busy traffic a large freight truck was behind me honking to move he almost crushed me he swerve to side barely missing I was beyond frightened cars was flying by shaking the car it was on the hottest day I had no ac and my asthma was flaring up. I beg Hyundai to pick there vehicle up I was denied I called my triple a and they got the car. Now I'm being told it's the engine it's due to a recall that they supposedly already had repaired. I am told it will take 2 months for the repairs and I'm paying for my own rental. Hyundai Consumer Affairs denied taking there car back. I cannot get in this vehicle again. They refuse to give me paperwork on the recent incident when the engine fail. I fear for my life and my safety I am in desperate need of help please.

- Middletown, DE, USA

Using the car in eco when entering the interstate I'm speeding up my car goes higher in rpms and is not shifting to correct the change and I'll have to flip it into manual and shift into a higher gear. This has happened at least 3 times and does not happen every time but the first time almost got me hit by a car because I couldn't slow down due to timing and also was not speeding up correctly due to the car not auto correcting.

- Muldrow, OK, USA

The contact owns a 2013 Hyundai Santa Fe. While driving up a hill, the vehicle started shaking. The contact pulled over and the vehicle shut off. The vehicle did not restart and the oil level was on empty. There was no warning indicator illuminated on the instrument panel regarding an oil shortage. The vehicle was towed to an independent mechanic who confirmed that the engine seized. There was no damage to the oil tank or any evidence of an oil leak. The dealer and manufacturer were not contacted. The failure mileage was 109,500.

- Cabot, PA, USA

Driving down the road and the engine completely shut off without warning and there was no warning lights on the dashboard. Figured it was the alternator, changed it out and now the car makes a very loud clicking noise. Had it diagnosed and it needs new lifters along with possible machining of the pistons/head to get them smooth and the mechanic stated the car was a few hundred revolutions from seizing. Additionally there were small metal shavings in the oil when changed, was told it was a top end problem (hence the lifters). I called the Hyundai dealership in dover de and they stated this was a known issue but no recall so they're not responsible for fixing it!!

- Magnolia, DE, USA

After driving car for over 1 1/2 hrs, losing acceleration after slowing down to pay tolls. Is happening more frequently. Safety hazard because even though I have gas pedal to floor will not go past 50 mph on highway that is 65 mph. Has happened 3 times and is happening more frequently. Two other times happened after driving 2 hours on turnpike. Car lost turbo boost and wouldn't go very fast.. no lights on dash. Gas pedal to floor and rpms were reading a lot higher. Took to dealership who ran diagnostic. Wanted them to check the turbo actuator. Was charged $120 and told they couldn't find anything.

- Newark, DE, USA

I was on my way to a softball field for my granddaughters game and after stopping at a stop sign, I began to accelerate and my car just died. I drifted over to the roadside and tried at least 5 times to restart the vehicle to no avail. I then called aaa auto and had the girls start walking toward the ball field, much against my better judgement ( ages 10 & 12). The vehicle I had towed Wednesday to my home. I now have no transportation. We were on a small connecting road between route 40 and275.

- Olean, NY, USA

I was driving on the highway when I accelerated to pass a car, it started to lose power. I was able to pull over to the shoulder had the car towed to the dealership. I was told there was an engine recall that I was not informed about. They didn't have a loaner for me so I had to rent a car until one became available. They had the car for 3 months. 1 month later same exact problem. I had the car towed to the dealership. I was told it was because of the recall. Why would this happen again with a new engine? I was told they got a bad batch of engines and a new engine was replaced with a newer engine. This time they had the car for a month. I pick up the car 4 days later same problem. I don't know where to turn. I have filed a complaint with Hyundai usa and I am waiting to hear back.

- Jersey City, NJ, USA

The contact owns a 2013 Hyundai Santa Fe. While driving, the vehicle stalled without warning. The contact had to exit the vehicle and push it off the railroad track. The contact powered off the engine and the vehicle failed to restart. The vehicle was towed to the contact's residence. An independent mechanic came to the contact's home and diagnosed that the engine seized. The contact called elyria Hyundai (located at 845 leona St, elyria, oh, 44035, (440) 324-770) and was informed that all the recalls on the vehicle were completed. The vehicle was not taken to a dealer and was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall. The approximate failure mileage was 144,000.

- Vermilion, OH, USA

Short version- this car stalled in the middle of highway traffic and would not start again, creating a traffic hazard and required towing and Hyundai dealer said there was nothing wrong with it. Later it also caught on fire while moving in a parking lot. There was smoke inside the car and smoking coming out the front grill. It has several known factory manufacture known issues that are well documented nationwide to create engine fires, stalling, seized engines, just like ours.. Hyundai refuses to remedy. Hyundai also did a software update to prevent engine seizure on an already dead motor, that is not performing its safety features as designed and they will not remedy. They are charging us for the motor that is still defective, and a safety issue, and they will not fix their factory defect lemon car.

- Chehalis, WA, USA

The contact owns a 2013 Hyundai Santa Fe. When the contact attempted to start the engine, it turned over and took more than one attempt to start. Also, the check engine indicator illuminated. The vehicle was taken to an independent mechanic who stated that the check engine light illuminated because the vehicle may not have an authentic fuel cap. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 98,600.

- Bryans Road, MD, USA

The contact owns a 2013 Hyundai Santa Fe. While driving approximately 10 mph, the vehicle shut off without warning. The contact called mac haik Hyundai at 361-576-1221 (located at 4404 N navarro St, victoria, tx 77904) and was informed that the vehicle could not be inspected right away. The vehicle was taken to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 128,000.

- Inez, TX, USA

I was driving on a two line highway in the country and as I went to accelerate the car engine quit. I could not restart the car. As I was pulling off to the side I saw smoke coming out of the engine or hood. I got my daughter and myself out of the car safely and once we stepped away from the car I saw an orange glow in the engine and then that glow burst into flames. I was in motion and I was driving straight without turning. I believe I was going approximately 45 miles an hour and accelerated when the car engine died. We did smell gas as I was pulling off to the side of the country road. I did not have a collision, an accident or hit anything in the road. Again, I started to accelerate and the engine died. I had control to get the car over to the side of the country road. I was surrounded primarily by farm fields and no sidewalks. I was on route 47 and I was on the straight part of the highway without any bends. I called nine-one-one immediately and they dispatched the fire department and the police department.. the fire was extinguished and the car towed to my preferred auto shop. This happened on Friday, January 11th, 2019 at approximately 5:15 P.M. the temperature outside was approximately 16 degrees. I have called my insurance company and they are sending out someone to look at it.

- Naperville, IL, USA

While driving down a 4 lane divided state highway I started to hear a clicking noise coming from front of car; but car was still running. Got worse and started hesitating a little as I pressed the gas pedal. I got stopped at a red light. When I started off from being stopped it would barely go, then it died. Within a few minutes I noticed smoke coming from the engine, got out and saw flames coming out of grill area and underneath the engine area. Called 911, car was on fire! I have many videos of the incident. I had no previous problems with the car before now.

- Sharpsburg, GA, USA

I OWN A 2013 SANTA FE AND I HAVE HAD SEVERAL ISSUES WITH IT, THE ENGINE BEING REPLACED DUE TO FAILING WHILE DRIVING ON THE HIGHWAY, IT WAS SERVICED WITH A FEW OTHER ITEMS DEALER FOUND TO BE NEEDED FOR SOME RECALLS. BUT NONE I CAN RECALL FOR SURE WAS REGARDING THE ENGINE ITSELF, WILL NEED TO CHECK SERVICE RECORDS. THEN LATER IT WAS THE FUEL PUMP(INJECTOR) NEED TO VERIFY SPECIFICS, BUT GAS FUMES AND SMOKE COMING FROM THE ENGINE AND THIS WAS REPLACED, THEN LATER AGAIN HAD TO TAKE IN AGAIN FOR REPAIR DUE TO SERVICE ERROR OF TUBING BEING BENT ECT WHEN INSTALLED, NOTICED THE HIGH AMOUNT OF GAS FUMES AND SMOKE FROM THE ENGINE AND INTO THE CABIN. THIS WAS A FEW MONTHS AGO, THEN NOV 9 2018 MY CAR CAUGHT FIRE AND WAS DESTROYED BY FLAMES. I HAD JUST SECONDS TO PULL THE CAR OVER AND PUT IN PARK, GRAB MY 6 YEAR OLD SON AND GET OUT BEFORE FLAMES COVERED THE ENTIRE ENGINE THEN THE ENTIRE CAR. I WAS IN MY NEIGHBORHOOD AND PULLED OVER ON THE SIDE OF THE STREET. I WOULD LIKE TO START AN INVESTIGATION REGARDING THIS MATTER, I FEAR I AND MY SON COULD HAVE DIED DUE TO THIS KNOWN AND NEGLECTED ISSUE THESE SANTA FE'S HAVE BEEN HAVING. I HAVE HAD THE CAR SERVICED AT THE DEALERSHIP SO I WILL BE ABLE TO SUPPLY THE SERVICE REPORTS AND THE CASE NUMBER FOR THE WILLIAMSON COUNTY SHERIFF REPORT OF THE FIRE AND OTHER DOCUMENTS NEEDED. MY CELL [XXX] PLEASE LEAVE A MESSAGE IF I MISS YOUR CALL AND EMAIL INSTRUCTIONS AND OR INFORMATION NEEDED TO MOVE FORWARD. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Georgetown, TX, USA

I was driving on the interstate on Friday, June 29, 2018 in my 2013 Hyundai Santa Fe limited 3.3L V6 and all of a sudden I hear something similar to a shotgun going off & my car began to stall and I noticed smoke & flames from the sideview mirrors as I couldn't see out of the rearview mirror. Luckily no one behind me was injured behind me since engine parts & smoke from the oil pouring out on the side of the block. Once I was able to pull over on the exit ramp I noticed my vehicle was on fire & luckily I was able to extinguish the flames. I called a wrecker service & upon further inspection I noticed a big gaping hole in the engine block. My car was taken to the local dealership crenshaw Hyundai on July 3, where it has remained & no one has contacted me since. I have contacted them on several occasions & have met with the service manager who advised me that Hyundai instructed his team to inspect the vehicle for negligence on my behalf which they did not find and was backed up by all service records.

- Gibsonville, NC, USA

The contact owned a 2013 Hyundai Santa Fe. While driving 55 mph, the contact noticed smoke coming through the air vents. He then observed flames under the hood. A police report was filed. The local fire department extinguished the fire. There were no injuries. The vehicle was towed to an auto shop where the contact was informed that the vehicle was a total loss. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was made aware of the failure. The failure mileage was 58,000.

- Chicago, IL, USA