10.0

really awful
Crashes / Fires:
2 / 26
Injuries / Deaths:
1 / 0
Average Mileage:
44,266 miles

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« Read the previous 20 complaints

problem #146

May 012020

Santa Fe

  • miles
Purchased 4/9/2020. Had to buy battery within 1 month. Then rebuilt engine had to be installed and now I am having to put 1 quart of oil in the vehicle daily due to oil leaking under vehicle constantly which I have had to do for 1 full week until tomorrow when dealership agreed to service vehicle again!

- Greenville, SC, USA

problem #145

Apr 152021

Santa Fe

  • 92,000 miles
First we heard what we thought was making a belt loose driving down the road in our local area of denver, then suddenly acceleration was not happening. Giving it gas and nothing. Check engine light came on. Made it home, thank goodness as acceleration was intermittent( and nothing over 25mph) but immediately had it towed to mechanic. Mechanic fixed one sensor and more problems arose. He felt it should be a warranty item but surprisingly its not. Now he thinks the resolve will be in the form of replacing the engine as he's run every other diagnostic test he could.

- Lakewood, CO, USA

problem #144

Mar 202021

Santa Fe

  • 135,000 miles
I was driving on the interstate and the car just shut down

- Meridianville, AL, USA

problem #143

Mar 192021

Santa Fe

  • 125,000 miles
I was driving down the interstate and the engine shut off. My luck after looking into this my VIN does not meet the recall for the 2013 Hyundai Santa Fe 2.0T. But the dealer who sold me the car will gladly take my money for an engine replacement

- Meridianville, AL, USA

problem #142

Mar 292021

Santa Fe

  • 68,000 miles
Feels like the acceleration slips & can quit supplying gas to engine for few seconds, engine is knocking, and turbo revs but doesn't engage. Car can lose power at full speed randomly. Brought to mechanic and they read knock sensor issue, ect needs reprogramming, & add'L issues so recommended I take it to the dealership since it may fall under an extended warranty. No recalls on VIN. Next morning mechanic saw flashing engine light. I had it towed to dealership. They told me it needed a cpu update / reset & battery (which was recently tested at mechanics to show good). I picked it up & it was still in the bay. I drove it about a quarter of a mile & heard rattling. Roads aren't great in the area so thought I should get it on the main road. Immediate had slipping when accelerating onto the highway. Drove about half a mile & immediately knew the engine was in distress so turned around. Got back to dealership, turned it off. Staff got in the car at my request of a test drive & check engine light came on flashing. No report since.

- Soddy Daisy, TN, USA

problem #141

Apr 012021

Santa Fe

  • 180 miles
Upon driving the engine starting rattling there were no lights or check engine codes that came on. After that the engine locked

- Brownsville, TX, USA

problem #140

Dec 182020

Santa Fe

  • 78,754 miles
At only 78,754 miles the engine exhibited a loud knocking sound that increased in frequency as the engine rpms and decreased in frequency as engine rpms decreased. Hyundai said the entire engine needs replacement. It sounds just like the problem reported in the 2012 Santa Fe recall. Since I'm considered the second owner (vehicle was originally leased by someone else), the warranty was not honored.

- Nottingham, MD, USA

problem #139

Jan 122021

Santa Fe

  • miles
I drove to work and pulled in the parking lot the sante fe acted like it was hesitating. I checked everything and immediately drove it 1 minute across the street to Firestone. They said it was compression in the 4th cylinder and changed the oil incase I needed to drive it to a dealer. I chose to tow. They uncovered the similar problem. They sent it up to warranty and it was denied twice. They dealer and the Hyundai spokesperson for the dealer were shocked. I then spoke with a lesson to the warranty company and they refused again as it wasn't the "bearing". however the car engine was not torn apart to know, the cylinder is connected to the bearings, and the engines are proven junk over and over. A few years ago I had a recall for the oil had it fixed and was given a engine warranty to 120000 miles. I have 96000. But because now they have a "new" issue they are only covering if it's specifically the "bearing". which they domt know for sure as they have taken the engine apart. And the dealer informed that if I would have brought in the car a few days prior it would have been covered. They had replaced engines for this exact problem. However my car was denied 1 day before the "new" rule went out to dealers. How shady is this. Now I have a $15000 piece of junk that Hyundai won't even attempt to make right.

- Clinton, IA, USA

problem #138

Mar 032021

Santa Fe

  • 0 miles
My engine is burning oil I know it's normal but it burns a lot I just changed my oil a week ago and it's now below the low level I wonder where the oil is and I check if there is a leak I removed the engine cover under to see the oil pan etc I found nothing

- Brimfield, MA, USA

problem #137

Jan 142021

Santa Fe

  • 130,000 miles
1) radio stopped working about 1 year ago. 2) about 6 months ago, the door and truck open light on the dash appeared and never went off. 3) on 1/14/21, the car started making a rattling sound, and stopped accelarating; auto shop determined the engine was ruined and needs to be replaced. With the 1st 2 issues, I was still able to use the vehicle. However, now that the engine is ruined, I am no longer able to use the vehicle.

- Mechanicsvlle, VA, USA

problem #136

Jan 022021

Santa Fe

  • 126,000 miles
My car was almost completely out of oil even though I just bought it 4 months ago at carmax where they performed an oil change. My car stalled while getting off the freeway and started tapping. The first shop couldn't find anything wrong and now Hyundai is investigating.

- Reno, NV, USA

problem #135

Jan 042021

Santa Fe

  • 61,000 miles
The motor stated to act up. It was driving regular then all at once the motor started to make a grining noise then the car slowed down to 20 mpa. I got scared then came home it was smoking too. I put my foot to the floor and nothing happened still going 20 mpa

- Baltimore, MD, USA

problem #134

Jan 052021

Santa Fe

  • 115,000 miles
The contacts owns a 2013 Hyundai Santa Fe. While driving at 55mph the vehicle loss power the engine turned off, the vehicle rolled to right side of the freeway. The contact place the vehicle into parked. The failure occurred without warning.. the contact was able to restart, however it lost power again and smoke appeared coming from the hood and into the cabin of the vehicle. The contact checked under the hood of the vehicle. And smelt burn wired. The contact was able to have the vehicle towed to residence by independent mechanic. The vehicle was not repaired. The manufacturer was not notified of failure. The failure mileage was 115,000.

- Sunland Park,, NM, USA

problem #133

Nov 202020

Santa Fe

  • 175,000 miles
On 11/02/2020 my Hyundai santafe sport broke down. I was told by the mechanic at universal Hyundai that the 4th cylinder was missfiring and that gasoline was spraying internally. I have always taken care of my car and have changed oil regularly and have never had a single issue with the car. After some investigation I gound that Hyundai had two recalls ( 164 and 194) I was told by the rep at universal Hyundai that my car would need a new engine and that it would be covered under the recall. However Hyundai ended up going back on their word and said my engine would not be covered under the recall and they wouldn't pay for anything.

- Kissimmee, FL, USA

problem #132

Dec 212020

Santa Fe

  • 120,000 miles
I was driving down a very busy highway on 12/21/20 and my engine completely seized, no warning and incredibly terrifying. The car came to a very sudden stop, and we were very lucky that we were not killed in an accident. My car began smoking and it smelled as if it were burning, we called the fire department immediately. I was unable to start the car again, and I was also unable to switch it to neutral so that I could get out of the busy traffic. Had to call 911 and pray that I was not hit while waiting for them. I tried continuously to start my car so that I could move out of the traffic, but engine completely seized, gear would not shift to neutral, and we were stranded in a very dangerous situation. Once cops came we had to have the car towed 40 miles away and it is now sitting uselessly in the driveway.

- Princeton, TX, USA

problem #131

Nov 192020

Santa Fe

  • 126,000 miles
Originally I drove this vehicle which is mostly driven by my wife on the week of 27oct20. I noticed a few times something smelt like it was burning, I couldn't decipher if it was a burnt oil or electrical smell. While driving down the road with my kids in the vehicle the engine just shut off, I was able to throw it into neutral and press the start button and it started right back up as I was rolling down the street. It did this two more times before I got to my destination. I brought it to the dealership that Friday, 30oct20 for an oil change and for them to look into it. It was at the end of the day so they had no upper technicians to check it out but they did perform an oil and cabin air filter change and asked that I bring it back. 3 weeks later on 19nov20 I was driving my kids again when the engine started to knock and shut off again. I had the vehicle towed to the dealer on 28nov20 after looking into this issue and reading a bunch of articles about Hyundai & Kia being fined for not responding to a recall which stated debris from manufacturing could restrict oil flow to connecting rod bearings, which is exactly what the knocking in my engine sounds like, potentially causing the four-cylinder engines to stall or catch fire. I have had all of this minus the fire thank god! but, now the it makes sense about the burning smell I was smelling. I believe all these issues are tied into campaign#/recall 162. For this recall a sensor should've been installed in my vehicle back in 2017 according to service records that should've indicated this issue and alerted me. Even to the day it was towed to the dealership the engine would run, knock but not one service light would light up on my dashboard. I'm still waiting for a Hyundai representative to come and inspect my vehicle as it has not moved since it was dropped off with the dealer.

- Edmond, OK, USA

problem #130

Nov 142020

Santa Fe

  • 95,000 miles
The engine just seized up with no warning while driving. Car was well maintained with only 95 thousand miles. They have a recall on the other engines but not the 3.3 engine. The should recall all of the engines

- Middle Island, NY, USA

problem #129

May 082018

Santa Fe

  • miles
In 2018 I became a victum of idenity theft, synthetic idenity theft, complete misuse and abuse of my ssn by finacial institions, criminlas, using my idenity against me where I was denied almost a year worth of employment because I had hackers, scammer, theives in my policies, policies I never had, I gotten the papework later in 2018 about the recall on the enging on this make and model, I was being dooped by the adminstration, when they knew this car was in 2017 was burning oil at 75,000 miles when I tried to trade it in, not only that but in 2017 all this idenity theft and synthetic idenity theft was going on which I did not understand, but I had a jerk falsify my documents, and I kept the orginals, I also had someone sending my information and my emails into the underground market, I also had signs of mail theft and fraud linkimg to synthetic idenity theft, im still fighting this jerks everytime I take this car to the dealer locally the car is worse, I swear they have been messing with it instead of resolving it, this has been ongoing for three years and I've about had with it, if it shows all the way to corporate on the title of fountain valley ca, a diff synthetic idenity then it's apparent someithing isn't right, could you live on under $2400 in a year a mother w children because of this, I'm quite frankly couldnt because I could not stop it, you can't control sythetic idenity theft it's impossible, I'm sick and iired of liars, cheats and criminals abuse my name my snn, causing me harm N distress this was going on in 2017, but 2018 these jerks would send me in circles and charge me for something I already know what's going on with it, but just to cheat there customsers as far as I'm concerned it's not funny, sick N tired of the games! its cruel and inhumane and this car is not safe to drive no remedy for nothing, it stalls in motion, doesn't drive

- Jefferson City, MO, USA

problem #128

Jun 012020

Santa Fe

  • 116,225 miles
Engine starts bucking and jerking at different speeds sometimes it will last for moments and other times it will last for hours. Makes you feel like you are running out of gas or problems with fuel system or bad gas

- Everton, AR, USA

problem #127

Nov 232020

Santa Fe

  • 95,600 miles
Driving conditions were clear weather and dry roads with heavy traffic. While traveling approximately 65 mph westbound on interstate 4, the vehicle lost all power and all the warning indicator lights came on. Fortunately, was able to coast across traffic to the emergency lane. Tried to restart the car and all the indicator lights came on but the car didn't start. Exited the vehicle and walked towards the front to see smoke, at first, then saw flames coming from under the engine compartment. Tried to dial 911, but had weak cell signal. Apparently 911 was notified. Highway patrol arrived, the flames were spreading and getting larger. By the time the fire department arrived, the vehicle was totally engulfed in flames, which reached almost 10 feet high. The fire fighters were able to contain the fire before it reached the fuel tank, but the vehicle and its contents were totally burned. The vehicle was a shell of metal and ash when it was towed away.

- Winter Springs, FL, USA

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