On 11/02/2020 my Hyundai santafe sport broke down. I was told by the mechanic at universal Hyundai that the 4th cylinder was missfiring and that gasoline was spraying internally. I have always taken care of my car and have changed oil regularly and have never had a single issue with the car. After some investigation I gound that Hyundai had two recalls ( 164 and 194) I was told by the rep at universal Hyundai that my car would need a new engine and that it would be covered under the recall. However Hyundai ended up going back on their word and said my engine would not be covered under the recall and they wouldn't pay for anything.

- Kissimmee, FL, USA

I was driving down a very busy highway on 12/21/20 and my engine completely seized, no warning and incredibly terrifying. The car came to a very sudden stop, and we were very lucky that we were not killed in an accident. My car began smoking and it smelled as if it were burning, we called the fire department immediately. I was unable to start the car again, and I was also unable to switch it to neutral so that I could get out of the busy traffic. Had to call 911 and pray that I was not hit while waiting for them. I tried continuously to start my car so that I could move out of the traffic, but engine completely seized, gear would not shift to neutral, and we were stranded in a very dangerous situation. Once cops came we had to have the car towed 40 miles away and it is now sitting uselessly in the driveway.

- Princeton, TX, USA

Originally I drove this vehicle which is mostly driven by my wife on the week of 27oct20. I noticed a few times something smelt like it was burning, I couldn't decipher if it was a burnt oil or electrical smell. While driving down the road with my kids in the vehicle the engine just shut off, I was able to throw it into neutral and press the start button and it started right back up as I was rolling down the street. It did this two more times before I got to my destination. I brought it to the dealership that Friday, 30oct20 for an oil change and for them to look into it. It was at the end of the day so they had no upper technicians to check it out but they did perform an oil and cabin air filter change and asked that I bring it back. 3 weeks later on 19nov20 I was driving my kids again when the engine started to knock and shut off again. I had the vehicle towed to the dealer on 28nov20 after looking into this issue and reading a bunch of articles about Hyundai & Kia being fined for not responding to a recall which stated debris from manufacturing could restrict oil flow to connecting rod bearings, which is exactly what the knocking in my engine sounds like, potentially causing the four-cylinder engines to stall or catch fire. I have had all of this minus the fire thank god! but, now the it makes sense about the burning smell I was smelling. I believe all these issues are tied into campaign#/recall 162. For this recall a sensor should've been installed in my vehicle back in 2017 according to service records that should've indicated this issue and alerted me. Even to the day it was towed to the dealership the engine would run, knock but not one service light would light up on my dashboard. I'm still waiting for a Hyundai representative to come and inspect my vehicle as it has not moved since it was dropped off with the dealer.

- Edmond, OK, USA

The engine just seized up with no warning while driving. Car was well maintained with only 95 thousand miles. They have a recall on the other engines but not the 3.3 engine. The should recall all of the engines

- Middle Island, NY, USA

In 2018 I became a victum of idenity theft, synthetic idenity theft, complete misuse and abuse of my ssn by finacial institions, criminlas, using my idenity against me where I was denied almost a year worth of employment because I had hackers, scammer, theives in my policies, policies I never had, I gotten the papework later in 2018 about the recall on the enging on this make and model, I was being dooped by the adminstration, when they knew this car was in 2017 was burning oil at 75,000 miles when I tried to trade it in, not only that but in 2017 all this idenity theft and synthetic idenity theft was going on which I did not understand, but I had a jerk falsify my documents, and I kept the orginals, I also had someone sending my information and my emails into the underground market, I also had signs of mail theft and fraud linkimg to synthetic idenity theft, im still fighting this jerks everytime I take this car to the dealer locally the car is worse, I swear they have been messing with it instead of resolving it, this has been ongoing for three years and I've about had with it, if it shows all the way to corporate on the title of fountain valley ca, a diff synthetic idenity then it's apparent someithing isn't right, could you live on under $2400 in a year a mother w children because of this, I'm quite frankly couldnt because I could not stop it, you can't control sythetic idenity theft it's impossible, I'm sick and iired of liars, cheats and criminals abuse my name my snn, causing me harm N distress this was going on in 2017, but 2018 these jerks would send me in circles and charge me for something I already know what's going on with it, but just to cheat there customsers as far as I'm concerned it's not funny, sick N tired of the games! its cruel and inhumane and this car is not safe to drive no remedy for nothing, it stalls in motion, doesn't drive

- Jefferson City, MO, USA

Engine starts bucking and jerking at different speeds sometimes it will last for moments and other times it will last for hours. Makes you feel like you are running out of gas or problems with fuel system or bad gas

- Everton, AR, USA

Driving conditions were clear weather and dry roads with heavy traffic. While traveling approximately 65 mph westbound on interstate 4, the vehicle lost all power and all the warning indicator lights came on. Fortunately, was able to coast across traffic to the emergency lane. Tried to restart the car and all the indicator lights came on but the car didn't start. Exited the vehicle and walked towards the front to see smoke, at first, then saw flames coming from under the engine compartment. Tried to dial 911, but had weak cell signal. Apparently 911 was notified. Highway patrol arrived, the flames were spreading and getting larger. By the time the fire department arrived, the vehicle was totally engulfed in flames, which reached almost 10 feet high. The fire fighters were able to contain the fire before it reached the fuel tank, but the vehicle and its contents were totally burned. The vehicle was a shell of metal and ash when it was towed away.

- Winter Springs, FL, USA

While driving I turned the corner going roughly 7 mph and my car just completely stalled out. I was able to get it back started but drove it home and didn't want to risk taking it out on a major highway or street.

- St. Louis, MO, USA

The contact owns a 2013 Hyundai Santa Fe. The contact stated that when he accelerated from a stopped position the vehicle would not engage in gears to accelerate and it would perform like a manual transmission vehicle stuck in neutral. The rpms would reeve up as a result before the vehicle would finally shift into gear to accelerate when the contact pressed on the fuel pedal. This condition would occur off and on while he drove his vehicle. The contact was able drive to his destination. He had the engine replaced before with a recall repair NHTSA campaign number: 17V226000 (engine and engine cooling) but the issue recurred again. The dealer fred beans Hyundai 4465 West swamp road, doylestown, pa 18902 (215) 345-8200 stated that they would not replace the engine a second time. The manufacturer stated that same as the dealer. The replacement cost would be the contact's to pay. The vehicle was still not repaired. The failure mileage was 160,000.

- Doylestown, PA, USA

I have a 2013 Hyundai Santa Fe limited with major engine oil problems V6 3.3liter engine aluminum engine aluminum parts and due to ( bad design ) odm 95400 miles. I took my car to Hyundai dealership my car was in and out of their shop for 2 months they could not fix it. I took it to an outside mechanic and they cannot fix the oil leak. 10 of the cylinder head bolts thread had pulled out of the block. I called Hyundai corporate asked them to file my car under the lemon law, case # 17317214. Hyundai corporate could not get any info from the dealership so after a month long of waiting corporate emailed me and said there is nothing they can do. I don't even wanna drive my car should it bread down on the highway it could cause a major accident. Due to me being the second owner no warranty. I also believe that everyone that has the same car/engine is having the same issue.

- Citrus Heights, CA, USA

The contact owns a 2013 Hyundai Santa Fe. The contact stated that the brake pedal made an abnormal squeaking sound while depressed with the engine warning light intermittently illuminated. The contact received notification of NHTSA campaign number: 20V520000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Patriot Hyundai of el monte (3462 peck rd, el monte, ca 91731) was contacted and confirmed that parts were not yet available. The contact had the vehicle inspected by the same dealer due to an abnormal oil odor. The contact was informed by the dealer that there were no signs of an oil leak. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Arcadia, CA, USA

Car burned oil putting 2 quarts back in it every week/ topping it off. Oil light doesn't indicate oil is getting low and or does it come on. Left side of steering wheel controls don't work at all. What's the point of the bluetooth if you cant use the important part of the function that's supposed to help. Both in motion and stationary.

- Lexington, NC, USA

Air and defrosters quit turn engine off restart and it worked.5 times.the engine is a 2013 2.0 turbo Santa Fe using oil 2 quarts a week, engine is making a noise. Also, dealer said they could not do anything until it gets bad? you must check the oil all the time..

- Astoria, IL, USA

My car was stalling, at a stop light, wouldn't start up at home and wouldn't start at work. Called triple aaa and purchased a battery from them, however I had the old battery tested and it was still good. Took my car to the dealership because my car was leaking oil after 2 months back and forth in their shop they could not find the issue. I called corporate to file a complaint a few times and was always told that there was nothing they can do because warranty had expired. I took my car to an outside mechanic within 30mins they found the issue. When the tech removed the cylinder head 6 of the rear head bolts were loose and the threads had pulled out of the block and 4 from the front head. Tech drilled out all rear block head bolt holes and installed time serts and the 4 in the front head. After repair no more oil leaks. I called Hyundai corporate because of there design failure it was their responsibility to pay for it $4526.02. Again Hyundai said they were not liable. I want to be reimburse for all my out of pocket expenses.

- Citrus Heights, CA, USA

Merged into I-95/thruway from dunkin donuts and noticed the vehicle having difficulty going up slight hill. The vehicle wouldn't accelerate and had a light new noise. I pulled onto the shoulder and noticed a check engine light. Put the vehicle in park, open the hood noticed heat coming from under the hood but nothing noticeable. Tried to turn the vehicle back on and it wouldn't turn on. Had the vehicle towed to nearest mechanic who said they wouldn't touch it because it seems like an engine issue and take it to Hyundai. All the Hyundai nearby were closing and couldn't help for 2 days. Had my vehicle towed back to my borough almost 2 hours away. Vehicle is currently sitting the Hyundai service to be looked at in 2 days and no guidance on what to do in the meantime besides call your insurance. Thankful we caught the issue and pulled over before it completely shut off. Otherwise 5 people including a 4 year old would have been in an accident with another/other vehicles because the vehicle would not accelerate or turn on after I pulled onto the shoulder. The vehicle has 42,000 miles on it, purchased cpo 4 years ago at Hyundai along with tlp and full coverage. First time this car ever gave us any issue. No warning signs between the dunkin and the incident 4 miles of gut feeling saying pull over something is not right.

- Staten Island, NY, USA

My Hyundai Santa Fe gls recently seized mid drive. There was no prior warning, no lights including oil light or engine light. The car, which has been serviced through this dealership and purchased through this dealership is undriveable and according to the dealership, they do not know why and Hyundai is "now tight in the purse" and won't fix issues with their cars since covid. I was told that this type of circumstance was seen with the elantra, but not the Santa Fe before. I am advised that this vehicle, which is the third Hyundai I have purchased and still make loan payments on is now a lemon and I would be better suited to get a new motor from a junk yard. I am a family of six people and just recently moved into a new home, so having an unusable vehicle and being able to fund a new motor in what was told to me is a quality car is not ok. Despite this, it is still under no circumstances ok that a vehicle like this should have a motor just quit. According to articles online, I see that this has been a problem with this year/make/model. The man at the dealership will not discuss any further and will offer very little information. I am at an utter loss. I have been a good customer. I have a family. Please, please help. Please.

- Davidson, NC, USA

I was driving the vehicle had just merged off the highway and noticed that all the lights on the dashboard flashed and the vehicle had stopped while I was driving still in park. I tried to put the car on in park but it wouldn't allow me to the car rolled back while still in drive. I cut the car off and back on again and was able to get to the next light where the car cut off completely still in drive during oncoming traffic again. The passenger driver was able to put the car in park turn the car off and back on place the car in reverse into an parking lot where I called for a tow truck cause the car would never start back up. Was told that the engine locked up on after having several mechanics look at the vehicle and still today I have a car that I just purchased in may and can't drive due to the engine locking up.

- Greensboro, NC, USA

Driving to work my engine started heating up and all electronics were not working properly and I lost speed control while on the highway there it starts to missfire also seatbelt is inside out not working properly on driver's side

- Danbury, CT, USA

The contact owns a 2013 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light and several other unknown warning lights illuminated. The contact pulled the vehicle over to the shoulder and inspected the vehicle. The contact stated that there was a large quantity of oil underneath the vehicle. The manufacturer was made aware of the failure and stated that the vehicle was included in NHTSA campaign number: 17V226000 (engine and engine cooling). The vehicle was towed to the bill hood Ford located at 1500 N morrison blvd, hammond, la 70401 where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 168,000.

- Kentwood, LA, USA

I was driving through the highway at 80mph and I just lost power. Check engine and oil warning lights came on. When I turned the car on to exit highway I heard a knocking sound coming from engine. Basically I had to have it towed. I found out the next day about a recall 162 about engine failure for this model. I contacted Hyundai usa because I purchased the vehicle in the us and after 5 days not hearing from them I decided to call back only to be told that the case has not been handled yet. So now I am being told that they cannot do anything for me. I am left with a recall that is not my responsibility. Way to go Hyundai.

- Kenilworth, NJ, USA