10.0

really awful
Crashes / Fires:
2 / 26
Injuries / Deaths:
1 / 0
Average Mileage:
44,266 miles

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« Read the previous 20 complaints

problem #126

Nov 182020

Santa Fe

  • 93,238 miles
While driving I turned the corner going roughly 7 mph and my car just completely stalled out. I was able to get it back started but drove it home and didn't want to risk taking it out on a major highway or street.

- St. Louis, MO, USA

problem #125

Oct 022017

Santa Fe

  • 160,000 miles
The contact owns a 2013 Hyundai Santa Fe. The contact stated that when he accelerated from a stopped position the vehicle would not engage in gears to accelerate and it would perform like a manual transmission vehicle stuck in neutral. The rpms would reeve up as a result before the vehicle would finally shift into gear to accelerate when the contact pressed on the fuel pedal. This condition would occur off and on while he drove his vehicle. The contact was able drive to his destination. He had the engine replaced before with a recall repair NHTSA campaign number: 17V226000 (engine and engine cooling) but the issue recurred again. The dealer fred beans Hyundai 4465 West swamp road, doylestown, pa 18902 (215) 345-8200 stated that they would not replace the engine a second time. The manufacturer stated that same as the dealer. The replacement cost would be the contact's to pay. The vehicle was still not repaired. The failure mileage was 160,000.

- Doylestown, PA, USA

problem #124

Jun 192019

Santa Fe

  • 89,163 miles
I have a 2013 Hyundai Santa Fe limited with major engine oil problems V6 3.3liter engine aluminum engine aluminum parts and due to ( bad design ) odm 95400 miles. I took my car to Hyundai dealership my car was in and out of their shop for 2 months they could not fix it. I took it to an outside mechanic and they cannot fix the oil leak. 10 of the cylinder head bolts thread had pulled out of the block. I called Hyundai corporate asked them to file my car under the lemon law, case # 17317214. Hyundai corporate could not get any info from the dealership so after a month long of waiting corporate emailed me and said there is nothing they can do. I don't even wanna drive my car should it bread down on the highway it could cause a major accident. Due to me being the second owner no warranty. I also believe that everyone that has the same car/engine is having the same issue.

- Citrus Heights, CA, USA

problem #123

Aug 152020

Santa Fe

  • miles
The contact owns a 2013 Hyundai Santa Fe. The contact stated that the brake pedal made an abnormal squeaking sound while depressed with the engine warning light intermittently illuminated. The contact received notification of NHTSA campaign number: 20V520000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Patriot Hyundai of el monte (3462 peck rd, el monte, ca 91731) was contacted and confirmed that parts were not yet available. The contact had the vehicle inspected by the same dealer due to an abnormal oil odor. The contact was informed by the dealer that there were no signs of an oil leak. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Arcadia, CA, USA

problem #122

Aug 122020

Santa Fe

  • 160,032 miles
Car burned oil putting 2 quarts back in it every week/ topping it off. Oil light doesn't indicate oil is getting low and or does it come on. Left side of steering wheel controls don't work at all. What's the point of the bluetooth if you cant use the important part of the function that's supposed to help. Both in motion and stationary.

- Lexington, NC, USA

problem #121

Mar 012020

Santa Fe

  • 62,000 miles
Air and defrosters quit turn engine off restart and it worked.5 times.the engine is a 2013 2.0 turbo Santa Fe using oil 2 quarts a week, engine is making a noise. Also, dealer said they could not do anything until it gets bad? you must check the oil all the time..

- Astoria, IL, USA

problem #120

Jun 212019

Santa Fe

  • 89,163 miles
My car was stalling, at a stop light, wouldn't start up at home and wouldn't start at work. Called triple aaa and purchased a battery from them, however I had the old battery tested and it was still good. Took my car to the dealership because my car was leaking oil after 2 months back and forth in their shop they could not find the issue. I called corporate to file a complaint a few times and was always told that there was nothing they can do because warranty had expired. I took my car to an outside mechanic within 30mins they found the issue. When the tech removed the cylinder head 6 of the rear head bolts were loose and the threads had pulled out of the block and 4 from the front head. Tech drilled out all rear block head bolt holes and installed time serts and the 4 in the front head. After repair no more oil leaks. I called Hyundai corporate because of there design failure it was their responsibility to pay for it $4526.02. Again Hyundai said they were not liable. I want to be reimburse for all my out of pocket expenses.

- Citrus Heights, CA, USA

problem #119

Aug 292020

Santa Fe

  • 42,000 miles
Merged into I-95/thruway from dunkin donuts and noticed the vehicle having difficulty going up slight hill. The vehicle wouldn't accelerate and had a light new noise. I pulled onto the shoulder and noticed a check engine light. Put the vehicle in park, open the hood noticed heat coming from under the hood but nothing noticeable. Tried to turn the vehicle back on and it wouldn't turn on. Had the vehicle towed to nearest mechanic who said they wouldn't touch it because it seems like an engine issue and take it to Hyundai. All the Hyundai nearby were closing and couldn't help for 2 days. Had my vehicle towed back to my borough almost 2 hours away. Vehicle is currently sitting the Hyundai service to be looked at in 2 days and no guidance on what to do in the meantime besides call your insurance. Thankful we caught the issue and pulled over before it completely shut off. Otherwise 5 people including a 4 year old would have been in an accident with another/other vehicles because the vehicle would not accelerate or turn on after I pulled onto the shoulder. The vehicle has 42,000 miles on it, purchased cpo 4 years ago at Hyundai along with tlp and full coverage. First time this car ever gave us any issue. No warning signs between the dunkin and the incident 4 miles of gut feeling saying pull over something is not right.

- Staten Island, NY, USA

problem #118

Aug 062020

Santa Fe

  • 130,000 miles
My Hyundai Santa Fe gls recently seized mid drive. There was no prior warning, no lights including oil light or engine light. The car, which has been serviced through this dealership and purchased through this dealership is undriveable and according to the dealership, they do not know why and Hyundai is "now tight in the purse" and won't fix issues with their cars since covid. I was told that this type of circumstance was seen with the elantra, but not the Santa Fe before. I am advised that this vehicle, which is the third Hyundai I have purchased and still make loan payments on is now a lemon and I would be better suited to get a new motor from a junk yard. I am a family of six people and just recently moved into a new home, so having an unusable vehicle and being able to fund a new motor in what was told to me is a quality car is not ok. Despite this, it is still under no circumstances ok that a vehicle like this should have a motor just quit. According to articles online, I see that this has been a problem with this year/make/model. The man at the dealership will not discuss any further and will offer very little information. I am at an utter loss. I have been a good customer. I have a family. Please, please help. Please.

- Davidson, NC, USA

problem #117

Jun 062020

Santa Fe

  • 102,000 miles
I was driving the vehicle had just merged off the highway and noticed that all the lights on the dashboard flashed and the vehicle had stopped while I was driving still in park. I tried to put the car on in park but it wouldn't allow me to the car rolled back while still in drive. I cut the car off and back on again and was able to get to the next light where the car cut off completely still in drive during oncoming traffic again. The passenger driver was able to put the car in park turn the car off and back on place the car in reverse into an parking lot where I called for a tow truck cause the car would never start back up. Was told that the engine locked up on after having several mechanics look at the vehicle and still today I have a car that I just purchased in may and can't drive due to the engine locking up.

- Greensboro, NC, USA

problem #116

Jul 202020

Santa Fe

  • 99,999 miles
Driving to work my engine started heating up and all electronics were not working properly and I lost speed control while on the highway there it starts to missfire also seatbelt is inside out not working properly on driver's side

- Danbury, CT, USA

problem #115

Jul 112020

Santa Fe

  • 168,000 miles
The contact owns a 2013 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light and several other unknown warning lights illuminated. The contact pulled the vehicle over to the shoulder and inspected the vehicle. The contact stated that there was a large quantity of oil underneath the vehicle. The manufacturer was made aware of the failure and stated that the vehicle was included in NHTSA campaign number: 17V226000 (engine and engine cooling). The vehicle was towed to the bill hood Ford located at 1500 N morrison blvd, hammond, la 70401 where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 168,000.

- Kentwood, LA, USA

problem #114

Jun 162020

Santa Fe 4-cyl

  • 56,000 miles
I was driving through the highway at 80mph and I just lost power. Check engine and oil warning lights came on. When I turned the car on to exit highway I heard a knocking sound coming from engine. Basically I had to have it towed. I found out the next day about a recall 162 about engine failure for this model. I contacted Hyundai usa because I purchased the vehicle in the us and after 5 days not hearing from them I decided to call back only to be told that the case has not been handled yet. So now I am being told that they cannot do anything for me. I am left with a recall that is not my responsibility. Way to go Hyundai.

- Kenilworth, NJ, USA

problem #113

Jun 202020

Santa Fe

  • 92,000 miles
Driving on a 45 mph road the engine lost acceleration

- Riverview, FL, USA

problem #112

Jun 142020

Santa Fe 4-cyl

  • 86,000 miles
Driving on interstate up a incline in heavy traffic driving 70 mph vehicle lost all acceleration.

- Gulf Shores, AL, USA

problem #111

Jan 012020

Santa Fe

  • miles
There's a leak leading towards the gas tank. I went to get it diagnose and that what it said. But dont know where the leak is coming from.

- Stanton, CA, USA

problem #110

Mar 312019

Santa Fe

  • 131,000 miles
The contact owns a 2013 Hyundai Santa Fe. The contact stated they would hear a knocking coming from the engine of the vehicle and the check 20V1442th smoke beng seen due to a fuel injector failure. The contact stated that excessive smoke would come out from the exhaust of the vehicle. The contact took the vehicle to a certified mechanic who diagnosed that the alternator and fuel injector failed and needed to be replaced. The vehicle was repaired. The failures continued. The contact took the vehicle to the dealership (huntington beach Hyundai address: 16751 beach blvd, huntington beach, ca 92647 phone: (714) 594-5604) who diagnosed the vehicle with the diagnostic code failure: P0299, which, states that the vehicle's under boost turbocharger had failed and needed to be repaired. The vehicle had not ben repaired. The manufacturer was made aware of the issue and opened a case regarding the matter. The approximate failure mileage was 131,000.

- Murrieta, CA, USA

problem #109

Mar 142020

Santa Fe

  • 60,000 miles
The car went of fire on highway

- New York, NY, USA

problem #108

Oct 012019

Santa Fe

  • 120,000 miles
For the past 12-14 mos I've had to add additional 1-4 quarts of oil after verifying low oil on dip stick in between regularly scheduled oil changes at Firestone. They noted Dec 2019 internal oil leakage. Oil light never came on. Most recently Feb 14, 2020 check engine light came on checked dip stick twice it only had oil on tip, added 2 quarts oil, light went off. Check eng light came on few days later, repeated dip stick check =added 3 more quarts oil few days later. Repeated several xs throughout Feb 2020. Paid 3 separate mechanics all stated internal oil leak. 1 mechanic stated had several customers with same complaint. He informed me check with dealer for 1 recall or 2 extended warranty & due to oil consumption problem. He estimated approx $5K + to rebuild engine, piston rings issue. I called dealer asked cost for them to check was quoted MINI139 to start. When they emailed appointment confirmation, I confirmed appmt Mar 14, 2020 & asked 1. if a recall existed 2. if extended warranted covered it. When I got there today I asked same 2 questions & was told to pay $42 for oil change #1 today & bring car every 1000 miles 3 more times free of charge so they can track internal oil leak. Was told extended warranty only went to 120,000, my car's @ 125,600. I asked why I wasnt informed of this extended warranty as I received letter last year when I brought car in for courtesy software update & 2018 another courtesy check, they couldnt explain. I feel if I didnt use buzz words 4th mechanic told me I would have been charged more $. a mechanic 3 days ago said I needed exhaust manifold catalytic convtr $1244 & new spark plugs & coils $703. Infomed this mechanic I pd $600 approx 6 mos ago for spark plugs due to hesitation in acceleration & jerky & sputtery motion. I feel like Hyundai is aware of this problem & I read similar issues resulting in fires. I'm still payin on car.

- Romeoville, IL, USA

problem #107

Jul 252019

Santa Fe 4-cyl

  • 122,219 miles
The contact's daughter owns a 2013 Hyundai Santa Fe. The contact stated that while her daughter was driving at 40 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic who informed the driver that the vehicle was subjected to a recall. The vehicle was then towed to (boulder Hyundai 2555 30th St, boulder, co 80301) where the vehicle was repaired under NHTSA campaign number: 17V226000 (engine and engine cooling). Not long after the vehicle was repaired the 4-wheel drive feature was activated, however the feature failed to engage or operate without warning. The vehicle was taken back to dealer where the driver was informed that the transmission and the rear differentials needed to be replaced. The manufacturer was also notified of the failure and offered no assistance. The vehicle was not repaired. The failure mileage was 122,219. Consumer took vehicle to hotchkiss auto repair (denver, co) and was informed that the transfer case had been removed from the transaxle. They found that all of the splines on the output shaft had been worn down and were not meshing with the splines of the transfer case. Consumer was told that this could have been caused by the prior engine work that was done on vehicle.

- Thornton, CO, USA

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