8.5
pretty bad- Typical Repair Cost:
- $500
- Average Mileage:
- 17,850 miles
- Total Complaints:
- 11 complaints
Most common solutions:
- not sure (11 reports)
This problem may be covered under warranty. Ask your Hyundai dealer.
I have driven many cars before and I wanted to buy a safe car for both my younger kids. As soon as I purchased the 2013 Santa fe 2.0T SE model, I noticed the steering is terrible and I must always keep both hands on the steering wheel in order to avoid the car from going to other lanes. I purchased it mainly for highway driving and not a good choice considering that I paid over $40,000,
- Rami A., Ottawa, ON, Canada
Purchased Hyundai Santa Fe 2013 Sport 2 months ago. Stunning beautiful inside and out. My daughter drove it home. I only drove 10+ times since. I said it was too pretty to drive (in snow), but really I hated the seat - had to go up and over side ridge so kept banging head on door frame. Also, the newer style SUVs now come as more streamlined so front window is really slanted and back window is tiny. I am a very tiny woman, so had to have seat up close and high and that put my head right against the window and banging into the sun visor. I hated it because I couldn't see over hood even when moved up close. I want an SUV to feel like an SUV!! I only read after purchasing that there were complaints on the steering for 2013.
I didn't like how it handled. Strong wind one day and the vehicle was absolutely all over the road. Scary. That's when I decided I didn't think I wanted it. But I still purchased new tires (read about exploding Kuhmo) thinking that might make me feel safer.
Long story short: I found a 2011 that is the more boxy type like my 2003. Ended up losing $5k in two months. Now I have what cost me $23,200 2011 Limited. I am devastated. I still don't know what is really wrong with the steering. Never purchase a 2013 Hyundai Santa Fe Sport!!!!!!
- Linda L., Roaming Shores, OH, US
DO NOT BUY A HYUNDAI SANTA FE!!!! The steering is AWFUL!!!! You constantly have to correct the forever wandering of this vehicle. I feel like such a sucker that I didn't take it on the highway for more than 5 minutes on the test drive. The dealership has been horrible to deal with and keep saying "we couldn't replicate or duplicate the problem". What's the point in having "one of the best warranties" if it does absolutely NO GOOD?!?! This car erratically spenders all over the road, it is a HUGE safety problem. After I got no where with the dealer, I contacted Hyundai of America...what a damn joke. I'm so sick of this problem always occurring @ any speeds above 50 on the highway. The 2014s and 2015s have the same problem!! Why won't Hyundai care about the safety of its customers?!?! Why won't Hyundai issue a recall to fix a problem that everyone with these cars is complaining about? I can't even take the car out for an afternoon leisure drive, because it's constantly fatiguing to drive this car!! HYUNDAI..... RESPECT YOUR CUSTOMERS AND DO SOMETHING ABOUT THIS!!!!!!
Update from Mar 18, 2016: After the car started this @ around 2,000 miles it has progressed worse and worse. It's a 2013 with only 25k miles on it. The reason for the low mileage? I'm scared to drive it!!! HYUNDAI, DO SOMETHING ABOUT THIS!!!!!
- Mike L., Inwood, WV, US
Our 2013 Santa Fe was purchased used in December 2015 with 53,00 km. The vehicle is in like new condition & was traded in at the original selling dealer.
We love the car save an annoying problem with the steering. Especially at highway speeds the car needs constant correction to keep it straight. It doesn't pull to either side it just wanders left & right and has to be corrected.
The dealer has been great and the Technician acknowledges the problem is there. (After a test drive) The wheel alignments as well as the strut bearings have been confirmed good. The steering ECU has the latest upgrade but to no avail.
We have brand new wheels & tires (Winter) on the car and the Summer tires and wheels were doing exactly the same thing so no one thinks it's tire related. In the near future the dealer plans to try another set of wheels & tire just to be sure.
In the mean time the technician is contacting Hyundai to see if there are other similar complaints and will get back to me next week with more info.
Has anyone out there been able to solve this issue ?
Thanks
- Brian R., Bainsville, ON, Canada
CAR WANDERS ALL OVER THE PLACE AT HIGHWAY SPEEDS. NEW TIRES DID NOT HELP. CAR IS IN LIKE NEW CONDITIONS.
IF THE ISSUE IS RESOLVED ON NEWEST MODELS, I WANT THE RETROFIT INFORMATION.
- james33759, Clearwater, FL, US
I got my Hyundai Santa FE Sport brand new on May 2013. Since then I am having issue when I want to keep the car straight on the highway speed. The car would drift to right or left. Took it to a dealership and got 4 wheel alignment and wheel balance done, but it is still doing the exact same thing.
- Khalid R., Irving, TX, US
Bought this used at dealership that originally sold it - then got back as trade. Immediately after purchase and first trip, told them about the problem. Vehicle will not track straight. Been back twice (and it is 45 minutes away). They said Hyundai has no fix even though this has been reported many times and they know about it- I'm just screwed I guess. Huge crock! So now I'm going to take it and trade it somewhere else.
- Chris S., Lake Wylie, SC, US
This vehicle pulls badly to the left . The steering wheel does not sit center and needs constant hands on the wheel. The steering modes make no change in steering pulling to one side or the other, above 40 mpg the wheel vibrates. It is a pain in the ass to deal with this on a new vechicle and I'm dreading going to the dealer because I'm sure they're going to try to tell me there's nothing wrong- I'm not buying that, it drifts and it's mainly to the left.
- Randy S., Crofton, MD, US
this type of electronic power steering system is dangerous! The vehicle will not go straight down a good level road without having to constantly correct it's wandering and unstable on center steering. It doesn't matter which steering mode is set. The power steering needs to be redesigned or possibly adjusting more caster into alignment specifications. The manual says that caster is factory set and is not adjustable. My Ford Escape had an electric power steering system which performed PERFECTLY! Obviously Ford has a far better design and I'm seriously regretting trading for the Santa Fe.
- Ronald P., Montgomert, TX, US
I bought this 2013 Hundai Santa Fe in September. Within one month I started to notice alignment issues. While driving, the steering wheel is perfectly aligned but the car veered to the right. I would have to correct the path of the vehicle constantly. I called the dealer and scheduled a service appointment to have it checked out. They checked it out and advised me the alignment was a little off but there was no physical damage to the steering/suspension. They performed an alignment, which cost me nothing since the vehicle was only a month old.
Now at 4000 miles, I am having the same issue. I checked this website and found many others having the same issue.
- heyarniebb, Arlington Heights, IL, US
The car has a steering issue throughout this model and NO recall???? Lawyers? where are you?
- Michael L., Pensacola, US