10.0

really awful
Crashes / Fires:
3 / 20
Injuries / Deaths:
3 / 0
Average Mileage:
40,729 miles

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« Read the previous 20 complaints

problem #84

Jun 122020

Santa Fe 4-cyl

  • 80,000 miles
I was not notified of my car's entire engine recall, by mail, email, phone..nothing. I was on the busiest freeway (driving the speed limit...75mph) in the state, and my car's engine failed!! I was scared to death. I could have been killed. It was the most horrible auto experience in my life. I am now scared to drive and can't drive on freeways. The whole ordeal, towing, eventual motor replacement, having to drive back up to exchange rental cars, loaner vehicles, etc., has caused me some ptsd. I was told by the dealer in the town close to where the car motor failed, Hyundai did not send out any recall notices.they did not want to be inundated with owners. Yes, the Hyundai dealership many miles from my home eventually replaced the motor. However, Hyundai did not make it easy for me. Ie., at first, no loaner car available (I had to get a rental car.) I have yet to be reimbursed for my towing and rental car expenses. When I flashback to this, I get upset. I can't afford to sell my car, but do not want to keep it either. Look into this. As I said, I could have been killed or seriously injured. Save others from dying or injury please.

- Scottsdale, AZ, USA

problem #83

Jul 122020

Santa Fe 6-cyl

  • 109,000 miles
The Santa Fe's engine seized while traveling on an interstate highway going ~65 mph. After the car was stopped on the side of the highway, oil leaking from the engine was visible on the ground. The Santa Fe's engine would not turn over/start. After towing and letting the car sit overnight at an auto shop, the cold engine would still not turn over/start when the mechanic tried. The trusted mechanic said the engine had seized and was useless. A recall was issued for Hyundai's Santa Fe sport and sonata of the same year, 2013-2014 models. The recall is for machining errors during engine manufacturing. These errors can cause premature wear of the bearings leading to engine seizures. Have other people experienced this defect in the 2014 Santa Fe?

- Silver Spring, MD, USA

problem #82

Jul 122020

Santa Fe

  • 39,000 miles
The contact owns a 2014 Hyundai Santa Fe. The contact stated the vehicle was repaired under NHTSA campaign number: 17V226000 (engine and engine cooling) at atlantic Hyundai located at 193 sunrise hwy North service rd, West islip, NY 11795, (631) 587-0700. The contact stated that 6,000 miles after the repair was completed, while starting the vehicle, there was an abnormal fuel odor in the cabin of the vehicle. The vehicle towed to independent mechanic and the contact was informed that the high-pressure fuel line needed to be replaced. A dealer was not contacted. The vehicle was not repaired. The manufacturer was informed of failure. Upon investigation, the contact associated the failure with NHTSA campaign number: 18V934000 (engine, fuel system, gasoline) however the VIN was not included. The failure mileage was 39,000.

- Deer Park, NY, USA

problem #81

Jul 032020

Santa Fe 4-cyl

  • 81,123 miles
Rod bearing went out in the engine at 81,123 miles. The vehicles was in motion and went into slow power mode. However, my feeling is the damage to the motor was already done before there were any signs of trouble.

- Coggon, IA, USA

problem #80

Mar 142020

Santa Fe

  • 93,000 miles
Premature rod bearing failure. My rod bearing failed at 93K miles. I had correct oil level.

- Redbank, TN, USA

problem #79

Feb 262020

Santa Fe

  • 131,000 miles
Making rattling noise when starting and accelerating, metal shavings in oil filter at 131,000 miles with regular maintenance, now needs a new engine.

- Grove, OK, USA

problem #78

Feb 192020

Santa Fe

  • 157,000 miles
Oil leak from valve cover gasket onto alternator causing complete electrical system failure. Vehicle very quickly lost all power including power steering and brakes, brake/hazard/indicator lights, and ignition while traveling at highway speed in heavy traffic. Extremely high severity potential harm from this failure mode, which was the subject of previous service campaigns for older Hyundai vera cruz and Santa Fe with same 3.3L V6 engine platform. Unacceptable to have occurrence of this known design issue with later model production.

- Shrewsbury, MA, USA

problem #77

Feb 142020

Santa Fe

  • 121,500 miles
My 2014 Santa Fe sport began shaking violently at 72 mph. I took it to a shop thinking the wheels had become unbalanced. Immediately the vehicle began shaking again. I again took it for re-balancing. Same shaking problem. I took it a third time to an auto repair shop who found that the calipers were so hot they were about to burn. You could feel and smell the heat. The shop replaced the calipers thinking the shaking was a braking issue since every time I applied the brakes, the vehicle would shake even worse. The caliper replacement did not fix the issue. Finally after replacing the brake pads, calipers, and rotors, the shop did another road test. Then the car not only shook but the engine started knocking due to tie rod failure. The vehicle continued to be dangerous to drive, so the shop had it towed to Hyundai for an engine replacement under a tsb. Hyundai replaced the engine but would not take responsibility for the caliper and braking issues, which ended up being directly related to the engine issue.

- Burlington, NC, USA

problem #76

Feb 132020

Santa Fe

  • 111,600 miles
I get regular oil changes on my car and have receipts of my last 2 oil changes, but there was no oil in my car and the bearings were dry and rubbing which cause metal shavings to go into my engine. Vehicle was making a noise when I pulled into a Hyundai dealership and they diagnosed it.

- Gainesville, GA, USA

problem #75

Feb 142020

Santa Fe

  • 65,000 miles
Engine ''2014 Hyundai Santa Fe limited. 3.3L 6 cyl fwd. I own this vehicle. I recently read about the class action suits against Kia and Hyundai regarding engine failures and fires. Https://www.ncconsumer.org/news-articles/settlement-reached-with-Hyundai-Kia-in-class-action-lawsuit-alleging-engine-damage-fires.html. I have filed a complaint about our 2017 Kia soul that has an engine failure. When reading this article I noticed under the new defect investigations paragraph that 2011-2014 Hyundai Santa Fe's have also been listed for possible problems. However, it does not list or further define if it is only for the 2.0 L motors and may not include the 3.3 L. our Hyundai Santa Fe had an issue in the past. It took the dealer a month to define and repair. It was completed under the mfg. Warranty and I believe finally a recall. The fuel line would collapse when you depressed the fuel pedal starving the engine of fuel. This caused a loss in power and forward momentum that became unsafe to drive. At this time, it is starting to do the same thing. After reading this article, I am concerned about a possible engine failure in the future now that my warranty has expired with the manufacturer. I would like to have my vehicle included in any future recalls (there is not one now) that may involve this specific motor and vehicle. Also, I have had problems with the sunroof, the entertainment electronics, and ac/heating electrical cab controls. Many error messages are written in the Hyundai language. The dealer stated they needed to change out the onboard computer for a list price of $2,600. The second-row seat heaters have failed after the warranty and have hardly ever been used. Dealer wanted over $600 plus labor to replace each seat.

- Hammond, LA, USA

problem #74

Jul 222019

Santa Fe

  • 1,222,532 miles
Stopped at red light. Everything shut off, engine would not start or engage.no warning lights took it to the dealer, where they said it was major engine failure and they had to contact Hyundai engineering. They could not tell what went wrong. Hyundai want to split the cost of repair because the car was not under warrenty. It now February, Hyundai has not admitted that they have an engine problem. They have try to replace the engine twice, only to have them fail. They now going to try a differnt engine type. It now time to replace car. I have an case # 16797233 with Hyundai customer service, which has not been very helpful

- Newhall, CA, USA

problem #73

Jan 252020

Santa Fe

  • 63,300 miles
This is a Santa Fe sport 2014. While traveling 110kmp on the highway, the vehicle completely shut down and the engine was locked. It has 102,000 km on

- Santo Domingo, FL, USA

problem #72

Jan 072019

Santa Fe

  • miles
Very noticeable engine ticking when running. But when you rev motor a little, it stops. This happens in park. But when driving, I don't notice the ticking. This started about 2 weeks after I bought it.

- Athens, GA, USA

problem #71

Jan 132020

Santa Fe

  • 86,400 miles
Automatic gear not shifting properly when accelerating after coming to a complete loss stop. I had the same problem last year 2019 in the month of February. I took it to the Hyundai on jefferson ave ( newport news / Virginia). They found that it was an engine default for most of the 2014 model. The engine was replaced and not even a year I had the same problem again.

- Fort Leonard Wood, MO, USA

problem #70

Dec 092019

Santa Fe

  • 47,000 miles
While on the interstate my car lost power!! it caused the speed to decline sharply from 70 mph to 15 mph!! it was taken to the garage the next day. A "recall" I never received on my 2014 hyundia Santa Fe. Said it was fixed. Next time, I am in a remote are, again...no power. Called the Hyundai garage, they told me a tow truck would pick it up - I needed to call the Hyundai 800 number to set it up. I called, nope, they would not pick it up. Got it to the garage a second time. Supposedly fixed... third time...happened again. Called the garage. Unbelievable. This time, I am telling them to keep this death trap and return my money. Never again am I crawling into that thing!! 3 times within 3 weeks!!! serious safety issues and proven cases of many car fires. Hyundai is fully aware of this and have been avoiding a full recall over a year. Their customer service web site says "due to the overwhelming calls, more employees are answering the phones within one hour"... I was told to expect a call within 5 days. Google it: Fo4X, consumer reports, NHTSA, center for auto safety and congress are all involveded. A complete disgrace!!!

- Weedville, PA, USA

problem #69

Aug 152019

Santa Fe

  • 60,000 miles
Our vehicle had the turbo fail. After replacing the turbo, the engine died upon test drive. They replaced the engine and gave us the vehicle back. The next day it would not crank. Dealership jumped the vehicle off. The next day it would not start again. This time they had to tow it. It has been in and out of the dealership for 4 months and towed 3 times. Each time the vehicle would not crank with 48hrs of getting the car returned to us. They blames security system, key fob, brake switch, grounding, and now the starter. Each time they stated it was fixed and then we had the issue happen again. I filed a safety concern with Hyundai but they refused to address our concern. They said they were told by palmer's Hyundai that the vehicle was fine. I explained I was concerned of my families safety of the vehicle died while turning or on the interstate. There are multiple reports of this online for the vehicle. They stated I can take it up with the dealership but they couldn't help with anything. They said if it failed in traffic and someone was hurt, then I could call back and they would address it then. I own 4 Hyundai vehicles and have had another previously. It is very sad to be treated like this when you are a lifelong customer

- Mobile, AL, USA

problem #68

Dec 202019

Santa Fe

  • 113,456 miles
I was driving on the highway, after picking up my grandchildren from school (about 15 miles away), and started to speed up so I could pass a semi truck and my SUV just went completely dead without warning. My accelerator stopped working and I lost power completely. It was a frightening experience, as I looked into the review mirror the semi truck was barrelling down upon us and I couldn't get the SUV started back up. As my car was slowing down, I quickly put my emergency lights on and the semi truck had to swerve around us, blaring his horn. Thank goodness, no one was coming towards us in oncoming traffic, or this would have been a horrible accident. My car slowed down and I managed to pull off the shoulder, I tried starting it but it puttered and went out. I had no warning lights on -on my dash to let me know what was wrong. I waited and tried starting my car but same thing, it started but died out. I looked under the hood and couldn't find anything wrong. After about 15 minutes, I tried again and this time it started and we slowly drove home. I had a mechanic look at my car and he says I need a new engine.

- Window Rock, AZ, USA

problem #67

Dec 142019

Santa Fe

  • 78,000 miles
Car completely shut off while driving on road. Was maki G loud ticki G noise. Had it diagnosed. Was told the engine is no good. Destroyed engine. Is this under recall

- Broken Arrow, OK, USA

problem #66

Dec 022019

Santa Fe

  • 77,000 miles
Vehiculo en movimiento comenzo a tener ruido SE lleva a mecanico Y descubren que las bering estaban rotas Y dao el motor.

- Comerio, PR, USA

problem #65

Sep 132019

Santa Fe 4-cyl

  • 51,000 miles
The contact owned a 2014 Hyundai Santa Fe. While driving, the engine blew up and flipped the hood in an upright position. In addition, the brakes malfunctioned and all the electrical functions turned off. The contact was able to pull the vehicle over as black smoke filled the cabin. The contact was barely able to exit the vehicle after inhaling black smoke. The vehicle caught fire on the side of the road and was totally engulfed in flames. The vehicle was destroyed. The contact visited his doctor rather than a hospital and was prescribed an inhaler to help with his respiratory needs. A police and a fire report were filed. The vehicle was towed away to a scrap yard. The manufacturer was contacted and provided a case number and a loaner vehicle. The manufacturer also offered to pay off the vehicle, the contact's medical expenses, property expenses, and a flat monetary amount of $5,000. The contact tried to negotiate with the manufacturer and agreed to meet after the 25 day waiting period. The contact was contacted by manufacturer they will investigate why the engine failed. The failure mileage was 51,000.

- Virginia Beach, VA, USA

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