10.0

really awful
Crashes / Fires:
3 / 20
Injuries / Deaths:
3 / 0
Average Mileage:
40,729 miles

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« Read the previous 20 complaints

problem #104

Jan 162021

Santa Fe

  • 48,370 miles
During my scheduled oil change on January 16,2021 I've learned that car engine burns oil. According to technician, instead of 5 quarts only 1.5 was drained plus he showed me soot deposits on exhaust pipe, which is indicative of oil burning. He mentioned that this condition is potentially dangerous, because when engine is out of oil damage an occur. Car does not have a lot of mileage on it, so im wondering why given issue exists and if there are any recalls regarding it. Thank you!

- Rolling Meadows, IL, USA

problem #103

Dec 272020

Santa Fe

  • 90,000 miles
Was stopped at a red light, and when the light turned green and stepped on the gas, the car moved initially and then stopped accelerating. It sputtered along, slowly accelerating a little bit at a time. This happened for the rest of the ride home. The engine light also was flashing this entire time.

- Las Vegas, NV, USA

problem #102

Dec 162020

Santa Fe

  • 78,000 miles
I purchased my 2014 Santa Fe sport from Ford motor sales located@10700 Ford road dearborn, Michigan in October 2020. After a week of driving it back and forth to work, it started not accelerating and I kept smelling like something was burning in it. I took it back and forth to the dealership for this same issue now the engine is knocking and the oil wont stay in it either, after its been changed too. Im heartbroken and its christmas and I have no transportation at all to get to work for me and my family. I'm a frontline worker for the covid-19 team here in Michigan at the be well medical center for biotech laboratories and can lose my job if I dont get this fix immediately. This recall explains alot thats why my poor truck is dying. Please help

- Detroit, MI, USA

problem #101

Nov 232020

Santa Fe

  • miles
NHTSA recall number20V520000 - Hyundai contacted us with a notice about the recall and the risk that our car may burst into flames while driving, however they are not offering to fix the issue. In the notice they simply say there is no solution, so please park your car outside away from your house in case it catches fire. I don't understand how it is acceptable to leave this issue unaddressed. I am looking into purchasing a new car because I don't feel safe putting my family in my current car. Hyundai did not offer any solutions at all, not to fix, replace, or repurchase the vehicle.

- Parker, CO, USA

problem #100

Nov 212020

Santa Fe

  • 113,000 miles
11/21/2020 around 12 pm we were pulling out on to the highway in heavy Saturday traffic in between roswell and norcross. As we were accelerating to get onto the road the engine seized and we couldn't get the car to respond. The pedal was being pushed to the floor and the car wouldn't respond. There were no dashboard warning lights or any loud engine noises to say there was an issue. No smoke or steam. We were able to direct the car onto a side street but the car stopped in the middle of the side street. The car electronics started going crazy, the navigation screen and interior lights kept turning themselves on and off like it was a computer rebooting. We smelled something burning so I turned the car off and we got out of the car.. I let the car rest for a few minutes and tried to turn it back on so we could get it in to a safer position and get help but the car wouldn't restart. We even tried using the battery jumper box to try to get it restarted but it wouldn't respond. Had the car towed to the dealership. This car has a theta gdi engine that is currently part of a recall but when I look up my VIN the recall doesn't show up.

- Atlanta, GA, USA

problem #99

Mar 102020

Santa Fe

  • 60,000 miles
The cooling part isn't working it's just warm

- El Paso, TX, USA

problem #98

Oct 142020

Santa Fe

  • 56,000 miles
Car loses pressure car down shifts very hard and jerks non stop while driving

- Lancaster, TX, USA

problem #97

Sep 012020

Santa Fe

  • 146,000 miles
Was driving my 2014 Hyundai Santa Fe when out of no where it started knocking loudly, took it to a mechanic and they said I needed a new motor it had 146K on it. Replaced the motor with a brand new motor with only 7 miles on it 2 weeks later the same thing happened, knocking noise and motor seizing up. It's my understanding that the Hyundai manufacturer should replace the 2014 sante fe like they did the sonota's and sante fe sports cause this vehicle has the same problems!

- Dover, TN, USA

problem #96

Oct 262020

Santa Fe

  • 89,000 miles
Engine has around 89K miles. Began with a knocking noise and after taking it to the dealership we were advised it "needed a new engine." Dealer was not specific as to what exactly the issue was, but I believe the same issue that affected the Hyundai sonata and Santa Fe sport is also affecting this vehicle. Because we are the second owners, Hyundai has refused to provide us any assistance. After picking it up from the Hyundai dealership, we attempted to drive to another company's dealership to initiate a trade in. While driving on the interstate, the vehicle degraded in power and died on the busy roadway just off the interstate off ramp. My wife had to push the Santa Fe using my car to get it off the roadway to a gas station parking lot. The engine does now turn on, but anytime it is put in gear it dies. Engine is completely useless. We always perform routine regular maintenance on our cars and this vehicle has not been abused in any way. Was purchased in 2016 with roughly 45K miles on it.

- Lexington, SC, USA

problem #95

Oct 172020

Santa Fe

  • 71,000 miles
I'm in the last 2 weeks, as I was driving, 3 different times, it felt and sounded like the SUV was going to die out. Last week, when I came to a stop, the SUV started shaking for less than 5 seconds.

- Bolingbrook, IL, USA

problem #94

Oct 192020

Santa Fe

  • 89,000 miles
The engine started making a knocking noise on start up but would quickly quiet. After a week the noise increased to knocking on start up and until I shifted through gears 1-3. after a few days, while driving 50 mph on a rural but high speed road the power to the gas pedal stopped working and my speed decreased without my control. After pulling over I was only able to accelerate slowly, 5-10 mph. I pulled into a gas station and the battery light flickered twice then disappeared. I turned the vehicle off and back on and the power to the gas pedal was functioning as normal. The knocking sound was much worse after this incident. I took the vehicle to the dealer and have been quoted for a full engine replacement. Regular oil changes have been completed during my ownership of the vehicle. The dealership indicated no oil leak but declared a low level of oil remaining.

- Lexington, SC, USA

problem #93

Oct 132020

Santa Fe

  • 106,000 miles
It has been determined that the engine is no longer functional at only 106K miles after my car has been given very regular and routine oil changes. The oil coated the bearings and it burned up the internal workings of the engine according to the mechanic, resulting in engine seizures. The vehicle was in motion, however it had been slowly deteriorating prior to complete seizure.

- Glen Burnie, MD, USA

problem #92

Oct 102020

Santa Fe

  • 165,000 miles
Engine failure (upper/lower) under moderate acceleration due to uncharacteristic rapid oil consumption with no warning of low oil level or pressure. 165,000 miles on vehicle. Maintained with engine oil changed routinely every 5,000 miles; normal operating conditions (not severe).

- Shrewsbury, MA, USA

problem #91

Sep 282020

Santa Fe

  • 145,000 miles
The car is a 2014 Santa Fe and out of the blue I started to hear a strange noise from my engine area. Multiple dealerships confirmed that it was the engine that needed to be replaced. One dealership assured me that it would be covered due to a recent recall on Santa Fe engines but come to find out the recall was for a different engine type and not mine. While researching online I have seen several complaints of engine failure for the same type of engine that my Santa Fe has. The car isn't safe to drive at all and when I contacted Hyundai about offering some sort of assistance and to cover the costs of the engine, they refused to do so. There should be a recall and the 3.3 engines as well. I have had several cars before and never have I ever had an engine fail me.

- Ceda Rapids, IA, USA

problem #90

Sep 102020

Santa Fe

  • 100,000 miles
My 2014 Santa Fe went into "limp mode" and wouldn't travel more than 5 miles an hour. I was told that my engine had no oil and was part of a safety recall. After months of jumping through the hoops with a series of oil consumption tests, I was told that if I replaced a slightly drippy oil pan gasket (a leak so small that it never hit my concrete carport) that Hyundai of cumming would send our paperwork to Hyundai corporate for a recall of the engine. I never knew that the car completely-shutting-down while driving was a possibility. Apparently, the recalled engines do exactly that! they shut down while being driven with no warning! while driving, my Santa Fe completely shut-down. No power steering, no power brakes, nothing! no warning lights ever came on to alert me of a problem. The timing of this happening was convenient though as I was going away for 5 days. I dropped my car at the cumming ga dealership. I asked them to replace the oil pan seal and trouble shoot the stalling problem. 5 days they sat on my car. They did nothing. Turns out, they were waiting on the service-rep who did my repair estimate to return from vacation. They were going to wait 11 days without doing the work or talking to me. They said that they didn't do the work because my car did not qualify for the recall. Recall or no recall, I need my car fixed! after showing up in person, I was given a loaner car until they could diagnosis the engine & replace oil pan gasket. This was tues 9/15. They gave me the loaner car until fri. Called on fri, they hadn't found the stalling problem and said keep the loaner until 9/25. Was told today that they still have not replaced the oil pan gasket, but they want the loaner back. This is outrageous. I don't feel safe in this car. And despite being a paying customer, they still haven't done the work they said I need to have done for the recall.

- Dahlonega, GA, USA

problem #89

Aug 022020

Santa Fe

  • 110,000 miles
Vehicle blew a head gasket. Mechanic said rear bank head bolts were not torqued to spec. Was of the opinion it came off the assembly line that way. I never had it max to red level on overheating and was shocked that the engine was damaged. The vehicle began to sporadic temp spikes then back down before I could even pull off. This happened on residential streets, on the interstate, anywhere really. This happened one day, then would be fine for a week, then started it again. I was on my way home from church and the engine temp started acting sporadically. I would pull off and it would cool within a second or 2. I tried to make it home, but the engine temp gauge stopped cooling back down to quickly. I called aaa and had it towed to a mechanic. Blown head gasket. Almost $5,000 to fix. I have taken prestine care of this auto. My 2nd Hyundai vehicle but now I'm looking at other brands. A little gun shy of Hyundai now.

- Alabaster, AL, USA

problem #88

Jul 042020

Santa Fe

  • 73,000 miles
Vehicle began making a noise out of nowhere, no light indications, nothing. Suddenly the engine died on the interstate, again, no light indications until the vehicle actually stopped running. Vehicle was towed to local shop, found out it had absolutely no oil in it, but there was no oil leak. Engine had broken and told we needed a new engine. Hyundai then told us that they no longer make the 2014 engine, so a replacement would cost $11,000 and have 96,000 miles on it. Our Santa Fe had 73,000 miles on it when this occurred. Sudden engine failure with no indication of an issue, while traveling at a high rate of speed on the interstate could have produce a horrible, if not fatal accident.

- Virginia Beach, VA, USA

problem #87

Jul 312020

Santa Fe

  • 117,930 miles
Check engine light illuminated while traveling down the interstate, lost power to the gas pedal taking speed down to 30 mph. Managed to make it off of an exit and to the closest mechanic. The mechanic found metal fragments in the oil filter leading him to believe that there is a faulty engine. Called Hyundai of asheville and was told to bring it in. They diagnosed it as the cams locking up, meaning I need a new engine.

- Nebo, NC, USA

problem #86

Jun 042020

Santa Fe 6-cyl

  • 98,000 miles
While driving the vehicle at highway speed approx. 60mph engine began to make a knocking sound in the engine bay. Had the vehicle towed to the nearest Hyundai dealer and began filing a complaint to Hyundai usa. After 2 weeks of the vehicle sitting there and no word back I called the dealer to find out if it had been diagnosed. No one had looked at it! next day we got a call stating motor was blown up and a cost to repair would be $15,720!!!!! this vehicle was and has been very well maintained with regular oil changes etc. ( verified by dealer oil level was good ) oil light was not on nor did any warning lights illuminate during any of this. This is our second Hyundai that we have owned with an engine failure ( last vehicle had been recalled for engine. ) and this will be our last Hyundai.

- Fulton, NY, USA

problem #85

Jul 122020

Santa Fe 6-cyl

  • 85,800 miles
Engine started knocking. Took in to dealership. Low 4 quarts of oil. No check engine lights came on. No oil light came on. No change oil soon light came on. Which caused metal shavings in oil filter when looked at by a mechanic. Vehicle was being driven on city street that the noises started. Bought car 5000 miles ago.

- Bridgewater, VA, USA

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