10.0

really awful
Crashes / Fires:
3 / 20
Injuries / Deaths:
3 / 0
Average Mileage:
40,729 miles

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« Read the previous 20 complaints

problem #204

Jun 122023

Santa Fe

  • miles
Hi, I bought my car from Honda of Concord in June 2020 and they-??re the only ones that have serviced my car. I had my last oil change on 03/24/23 and had 40 days to get my oil changed again. No light or anything came on until my car broke all the way down. When I checked the oil level there was NO oil in the car whatsoever, so I bought some and put it in there and towed it to the dealership the next day. The Honda dealership told me after charging me $100 for a diagnostic fee that it was because of the engine. So I had the car towed to the Hyundai dealership for my 2014 Hyundai Santa Fe. The Hyundai of Concord location told me they couldn-??t see the car for 3-4 weeks. At that point I had it towed to South Charlotte Hyundai who then had to do another diagnosis which costs $109. They told me that the engine failed do to no oil being in the car!! Now I am going back and forth between these two dealerships. Honda says it-??s due to oil consumption. There-??s a recall going on for oil consumption with the type and year of car I have. Hyundai says it-??s not related to the recall but because there was no oil in the car. I maintenance my car like I suppose to every month and they are trying to act like I-??m responsible. I am not understanding this at all. Hyundai is trying to charge over $12,000 to fix my car and that-??s just not sitting right with me. Either Honda of Concord messed my car up by not putting the oil back in after the oil change or not doing it right or Hyundai needs to fix this issue do to the recall! Also, the Hyundai Corporate woman stated she don-??t see where Hyundai left notes on any action taken on the car so she-??s not sure where they are getting the numbers from for the engine replacement amount. The dealership never attempted to do a pre approval to see if the engine could be replaced although out of warranty.

- Charlotte, NC, USA

problem #203

May 122023

Santa Fe

  • miles
Engine stalled and would not restart while in left turn lane. Vehicle had to be pushed from the turn lane through the intersection to a safe place on side of road. Towed to local Hyundai dealer who diagnosed problem as lower engine bearing problem. Engine needs to be replaced. The only possible warning was a few days earlier, vehicle started running a little rough but then started acting normal again.

- Virginia Beach, VA, USA

problem #202

Jun 062023

Santa Fe

  • miles
Hi I'm in the car with my granddaughter 9 years old We will ready to visit my oldest son his daughter my 3rd grandchild 9 months old.my 9 year old granddaughter we were on I75 north ready to change lanes into the right slow lane as I am ready to merge onto exit 275 Ramp Land o lakes. I notice my rpm numbers are at zero, my SUV was losing speed, I had a green 18 wheeler tractor trailer exactly on my back end of my Hyundai Santa fe sport 2014, exactly on top of us. I can see the grill count bugs on it. My granddaughter was so upset, crying, panicky afraid to get hit by the cars, trucks, staying stranded.myquick thinking I kept my foot on the gas gave it all I could manage to get my SUV on the triangle safe spot in front of the sign exit 275. Once I took my foot slowly off the gas I notice all of the components were locking up shutting down slowly the lights just dimming into darkness nothing nothing was on as if she just shut down to sleep. It was very scary I am also suffering anxiety flashback what if I didn't think to get out of the tractor trailers way. My god my granddaughter I would have been hit slamed hard or pushed into on coming traffic or teadbone into the divider or over the slope. I dont feel safe my suv. That truck was not stopping he was pushing his way.i am devastated. I paid in full my suv in 2yrs under the 4 1/2 yrs. I bought my suv.from ford dealer Tampa fl.paid infull under a new steering columns has to be replaced? After I heard the clicking sound and I was shown a little tool was going to be put in. I said no a new steering column has to be replace due to safety. the Service tech who put my steering column also broke my power auto seat driver Side. Chair still pops out the electric left side button for lumbar, heat safetychair adjusting. I was told the recall took care of the chemical liquid brake fluid component quick fix I told the dealer about my age lights, traction, slope lights emergency brake lights on. road ranger can smell chemical burn

- Brandon, FL, USA

problem #201

Jun 022023

Santa Fe

  • miles
Just under 80k miles with the 3.3 V6 and I was told the car had oil consumption and had the timing chains done and not even 24 hours later driving down the highway the connecting rod went through the block absolutely junking the whole motor

- Pleasant Prairie, WI, USA

problem #200

May 282023

Santa Fe

  • miles
2014 Hyundai Santa Fe Sport vehicles equipped with 2.0 liter and 2.4 liter gasoline direct injection (GDI) engines manufactured through September 12, 2014 at Kia Motor Manufacturing. NHTSA CAMPAIGN ID: 17V226000 Vehicles Affected: 572000 Consequence: Bearing wear may result in the engine seizing, increasing the risk of a crash. What You Should Do: Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.

- Chicago, IL, USA

problem #199

Jan 062021

Santa Fe

  • miles
Excessive oil consumption. Currently uses 1.2 quarts per 1,000 miles

- Tabernacle , NJ, USA

problem #198

Jun 152022

Santa Fe

  • miles
This is the 2nd engine that has had a connecting rod bearing issue. The first time while driving the engine seized causing my vehicle to come to an abrupt stop in traffic. putting my Daughter myself and others at risk. I was able to stop. no inspection as of today. The first time no light came on before the engine blew up. The 2nd the engine light did come on giving me warning.

- Crestwood , IL, USA

problem #197

Apr 182023

Santa Fe

  • miles
Loss of motive power.. Oil leakage failure occurred at highway speed, without malfunction, indicator lights, or the leakage associated with under-tightening an oil drain plug, or a plug or pan with a damaged thread. The alleged defects are causing engines to seize and loss of motive power.

- Oakland, CA, USA

problem #196

Feb 082023

Santa Fe

  • 148,594 miles
Took my vehicle to get a abs module fixed and after that my truck had gave me problems, my vehicle was shaking and under hood smoking while me and my kids were in it. The engine light and battery light were flickering off and on. Almost got into an accident

- Jacksonville , FL, USA

problem #195

Jan 072023

Santa Fe 4-cyl

  • 121,005 miles
I brought the 2014 HYUNDAI SANTA FE ON MAY 10, 2022. On JANUARY 7, 2023 I was driving down the highway when the HYUNDAI shut down. No warning lights or nothing just stopped. We could not get it started no matter what we did. My son in law checked it out and found out it was the engine. Talked to the dealer and found out there was a recall for an engine in 2018. That was never taken care of. We never knew about the recall until after my HYUNDAI HAD TROUBLE. Took it to the HYUNDAI DEALER IS DES MOINES FEBRUARY 10, 2023 and they said there was 3 recalls that was not done. But they now said it is too late for the recalls. SO WHAT WE NEED TO KNOW IS ARE WE GOING TO GET THE RECALLS DONE OR JUST FORGET ABOUT FIXING THE HYUNDAI. I SEEN WHERE ENGINES OR MOTORS WAS FOREVER INSURANCED ON HYUNDAIS. ARE THEY YET.?? Please let me know as soon as you can if the recalls will be honored by email. And if so where could I take my HYUNDAI TO GET FIXED AS I DO NOT TRUST [XXX]. EITHER WATERLOO, IA OR MANKATO, MN. THANK YOU [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Algona, IA, USA

problem #194

Jul 212021

Santa Fe

  • miles
The engine seized while driving. Had it replaced with warranty. 2 years later the engine seized again and the dealership and Hyundai refuse to replace it. Even with proof of proper maintenance.

- Stewartstown, PA, USA

problem #193

Mar 062023

Santa Fe 6-cyl

  • miles
I bought a brand new Hyundai Sanat Fe 2014 in August of 2014 in Indiana. On March 7, 2023, at 81,000 miles I brought it to my auto mechanic shop for its scheduled oil change. However,1 day prior, the engine light went on and I noticed a clinking noise coming from the engine. The mechanic noted "not even a quart of oil in engin. burning oil - no leaks present. if it's not under warranty from Hyundai - recommend getting new vehicle p0014 b camshaft position timing over advanced, p0024 b camshaft position timing over advanced." On the afternoon of March 7, 2023 I called my dealer and told the warranty person what my mechanic said. He said to make an appointment. The very earliest appointmet they gave me was Thursday, March 23, 2023. Every time I start my engine, I get a code on my display that says sending diagnostics failed. I'm starting to hear the clinking from the engine again. The contact stated that they sold the vehicle as a result of not feeling safe to drive it.

- Munster, IN, USA

problem #192

Feb 132023

Santa Fe

  • miles
The oil needs to be changed monthly due to an engine issue. Recently the car went into engine failure despite regular maintenance. The engine's constant need for monthly oil changes due to a bad engine causes the car to go into "limp mode". This feature causes to car to immediately decrease speed endangering the people in the car and those around them as it is an uncontrolled decrease. The issue has been confirmed and inspected by a dealership, a third party chain maintenance company, and an auto repair company. The check engine light comes on everytime the car needs an oil change which is more frequently than the manual recommends. The check engine light comes on monthly as does limp mode however prior to the engine failure another dealership was not able to properly diagnose the issue as an engine issue. A recall has been issued for issues related to the engine previously and other makes of the same year have been recalled due to engine issues. This model was the only model not recalled despite similar issues.

- Antioch, TN, USA

problem #191

Mar 092023

Santa Fe

  • miles
While driving 65mph on the highway the Hyundai Santa Fe check engine light began flashing, and the car was immediately pulled over to the side of the road. A knocking noise was observed coming from the engine. A tow truck was called, but I had to wait approximately 40 minutes on the side of the highway, in the winter, for the tow truck. The car was then towed to a local mechanic, the mechanic inspected the vehicle and reported the code was P1326. The VIN number was checked for any recalls by the Hyundai customer service team, and there are no recalls for this Hyundai. Although, when looking at https://www.hyundaiengineinfo.com/faq/ the symptoms are identical to other vehicles that were included in the recall. The car is available for inspection upon request.

- Sterling, CO, USA

problem #190

Jan 072023

Santa Fe

  • miles
The engine seized while driving 55MPH. Vehicle suffered complete loss of power. There was no advanced warning and no warning lights displayed. Had to pull over to safety and have the vehicle towed to the dealership. The vehicle is inoperable. Dealer offering a $23K replacement of engine which is astronomical.

- Pittsboro, NC, USA

problem #189

Feb 102023

Santa Fe

  • miles
Engine failed, left us on the road. This engine is under class action lawsuit and recall. Took the car to the Hyundai dealer, they said it failed due to sludge that it wasn't serviced regularly, I produced proof of regular service then the claim was denied due to the lack of a knock sensor recall being performed. I never got a letter regarding the knock sensor recall and the previous owner had moved 3 times during the time they owned the car and had no recollection of getting a notice. So a knock sensor recognizes a knock but it locked up on the side of the road, knock sensor or not the motor would have been junk even if the knock sensor had detected the issue. Regardless the engine would have to be replaced. Also this engine is under recall for being a junk engine to begin with so why is Hyundai denying a claim on an engine that they clearly knew they had an issue with. I thought the point of a recall on an engine was to protect the consumer of future issues with the recalled component so why can they get out of doing what is required by law" Also if they can deny responsibility for a recalled item what is the point of having a recall"

- Algona, IA, USA

problem #188

Feb 062023

Santa Fe

  • miles
Engine seized. The car just stopped running. No power steering or brakes. Luckily I was o. A residential street driving slow. Otherwise very much a risk of crashing. There were no warning lights. My mechanic said the engine seized and there is a recall. Hyundai should not wait for the engine to stop. Everyone's safety is at risk.

- Santa Clarita, CA, USA

problem #187

Jan 222023

Santa Fe

  • miles
I was driving down the street when the engine suddenly seized up. My wiring caught fire and my starter blew apart. No warning at all

- Brownville, ME, USA

problem #186

Jan 022023

Santa Fe

  • miles
I was driving my 2014 Hyundai Santa Fe GLS (Lambda II, V6 3.3L, 104k miles) late at night with my wife, daughter (age 2), and son (age 6 months). No notification lights alerted me to any problems. We missed our turn on the highway and had to drive through a neighborhood with a high crime volume. We stopped at a red light and the engine seized. When the light changed, I tried to start the car, but the engine wouldn't budge. We were stranded in the dark in a dangerous area. I said to my wife, "This is one of the worst places and times for a car to go kaput." Two good samaritans with car knowledge stopped to help. First, they tried charging the battery. No luck. Then they checked the oil. To our surprise, the oil tank was nearly empty (again, no notification lights alerted me, and we never saw leakage). We tried filling it with oil, hoping it might solve the engine seizure. No luck. I had it towed to my family's mechanic. Once he checked it, he immediately realized it needed replacement (once it turned on, it was making knocking sounds). He said a new engine would cost $10k-?"more than half of the car's value at the time of purchase. I called Hyundai corporate, and they said to bring it to my local dealer to get examined. They checked it and chose not to repair, giving a pretty nondescript reason for denial. They wouldn't give many details; they just said the motor suffered a mechanical failure, showed sludge, and needed to be replaced. They quoted me $9k for a USED engine. Later I learned that countless others have experienced the same problems with this vehicle. I'm preparing paperwork to seek help from higher-level Hyundai mechanics. I will update NHTSA if their response is helpful or not. I believe Hyundai and Kia are in deep water with many GDI engines from the last decade. Countless others have reported similar engine failures; a whole Facebook group documents it (FB search "Engine Failure- Kia/Hyundai"). Here's praying NHTSA swoops in and enforces a recall.

- St. Petersburg, FL, USA

problem #185

Jul 012021

Santa Fe

  • miles
The dealer has confirmed that my 2014 Hyundai Santa Fe has an oil consumption issue. This results in the car randomly losing power from the accelerator while driving. You can push the accelerator all the way down to the floor and there is no power in the engine. The car then slows down drastically which results in potential car crashes from behind since there is no warning to the driver or to drivers of other cars. My car started having this issue in July 2021 when it had about 129,000 miles on it. It took Hyundai until late 2022 to determine the issue and deny responsibility for it. The attached documents do not include the multiple times that I had to bring the car in every 1000 miles to check the oil (they didn't document that). They said it would cost me $21,575 to fix the engine which is almost as much as a new car would cost! I have seen many complaints online about this same issue happening with other car owners and I feel that Hyundai should be held responsible for correcting this known safety issue. I was planning to drive this car until 200,000 miles which would be at least another 3-4 years before I had to replace it. At this point I am having to add a quart of oil every 500 miles and hope that the engine doesn't seize up and cause an accident.

- Rockingham, VA, USA

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