10.0

really awful
Crashes / Fires:
3 / 19
Injuries / Deaths:
3 / 0
Average Mileage:
42,927 miles

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« Read the previous 20 complaints

problem #169

Jul 022022

Santa Fe

  • miles
We were driving at the interstate then all of a sudden it went on a limp mode. Then the check engine light came on. There's also a rod knock as well. We were able to pull on the side or the road. We were like 70 miles away from home so we had to towed my car back to the dealership. They still haven't diagnosed it. They said it would take 2-3 months before they could take a look at it. But I believe it was under the warranty under the Campaign 953 for Hyundai. They cant provide a loaner or even a rental car for me. Im out of car for the next 2 to 3 months and may affect my job. This is very frustrating. I only had 71000 miles on it.

- Louisville, KY, USA

problem #168

May 042022

Santa Fe

  • miles
We were driving in the highway and all of a sudden the engine started making a loud knocking noise. After safely pulling over, we checked the oil and there was none. There was no low oil light indicating a problem as well as no oil leaks or smoke. The oil just disappeared. We were lucky to get off the highway before the engine seized. The dealership confirmed the engine is blown and needs a replacement. The cost is $17,000 but Hyundai will only cover 50%. We are going the cut our losses and get a new car instead of repairing. To me this is a factory defect that should have been covered event though it-??s beyond the warranty: we have service records showing an oil change every 5,000 miles. We are the original owner.

- Scranton, PA, USA

problem #167

Jul 052022

Santa Fe

  • miles
When entering a busy intersection, the car seized with no power and would not restart.

- Montgomery, AL, USA

problem #166

Jul 012022

Santa Fe

  • miles
Driving on interstate when car went into limp mode and started ticking and knocking. Again. Flashing engine light. P1326 knock sensor code, again. Another $250 for towing to dealership and life without a car again As a single mom of a disabled child

- Pulaski, VA, USA

problem #165

Jun 202022

Santa Fe

  • miles
On June 1, 2022, the vehicle was towed into the dealership. Customer complained it stopped while running and wouldn't start. Initial engine Dx was completed. The battery and starter were replaced. Upon replacing both, the engine started, but was making a "clicking" sound. On June 20, 2022, another engine Dx was performed. Dx revealed DTC P1326 - Knock Signal Range/Performance and DTC B1688 - Cluster Ionizer Fault. Engine was under an extended warranty. Given known engine issues with these vehicles, Dealership planned to request Hyundai replace the customer's engine. Customer was the original owner and routinely serviced vehicle at the dealership. The vehicle was moved to the back of the storage lot. Several minutes after parking same, they observed smoke coming from the engine compartment. Three fire extinguishers were used in an effort to suppress the engine fire. The Fire Dept. was ultimately called to extinguish the blaze.

- Greensboro, NC, USA

problem #164

Jun 162022

Santa Fe

  • miles
While driving to an appointment on 6/16/22, i went to pass someone in the left lane. I was able to accelerate enough to pass the vehicle. After that, my vehicle lost power and I was able to coast to the side of the road safely. I was stuck on the side of the road for a few hours and was finally able to be rescued. Got the car home, took it to the local maintenance shop where they couldnt find anything wrong with it. I got my car back the next day, only to have the engine start a tick noise in the engine. I checked the oil level and it was below the L on the dipstick. No low oil light or check engine light ever came on. I put 2 quarts of oil in. Started the car up to now have a loud knocking noise when i accelerate. Since this just happened over the weekend, i havent made it to a shop to have the car inspected.

- Sacred Heart, MN, USA

problem #163

May 302022

Santa Fe 6-cyl

  • miles
The engine began to knock when accelerating from stop signs and green lights then engine quit entirely. Check engine light came on but did not flash. Vehicle was towed to Hyundai dealer service department. Service department says engine needs to be replaced. THE CONSUMER REQUESTED THE MANUFACTURER HONOR THE WARRANTY DESPITE IT BEING EXPIRED.

- Bridgeton, NJ, USA

problem #162

Apr 172022

Santa Fe

  • miles
We were not advised that the vehicle was burning oil when serviced and there were no signs of leakage in the garage where kept. On an extended road trip the engine began to make a rattling noise that got worse as we drove. I stopped at an automotive store and checked the oil just to be surprised that no oil was in the engine. Again, no external damage or leaks. I serviced the vehicle with oil and continued driving home. On the interstate in traffic the vehicle stalled and I coasted the vehicle to the side of the road. The engine would not turn over and we had to be towed. Hyundai says they don't have parts to fix the vehicle, but that when they do it will cost $14,000 to replace the engine. This engine model needs to be put on re-call just like the other engines that Hyundai has been penalized for bad and unsafe engineering.

- Dothan, AL, USA

problem #161

Jun 012022

Santa Fe

  • miles
A worn connecting rod bearing which produced a knocking noise from the engine and engine warning light. Engine had 80 thousand miles with routine oil changes using 100% synthetic oil

- Germantown, TN, USA

problem #160

May 232022

Santa Fe

  • miles
I was driving to pickup my dog from daycare centre and when I arrive to house, put my car in Park then a huge amount of smoke came out from the front hood of car. The smoke got bigger and bigger within 30 seconds I couldn't see anything from front of car and around driver's seat. There was no Hazard alerts or signs on my car that my car was overheating. There was no signal or emergency shut off on the car when the overheating began. My boyfriend was in car at time. My dog was walking outside with daycare caretaker when a flame started on Driver's side engine. The flame lit and sparked into a huge flame. I ran out of car while my boyfriend yelled for everyone to back away from car before it explodes. The flame grew and engine bursted into flames, a loud explosion followed. I did not have any time to even gather what was going on before my eyes, I was trembling in shock and could not speak clearly. Immediately, I called police to come put out the fire. The fire department was transferred into my phone call. I was able to give address and they arrived on scene within 3-4 minutes. Fire department put out the flames with a water hose. The car was completely damaged, falling apart into pieces, front hood was on fire to the back seats, doors were on fire, steering wheel was gone, entire front dashboard and chairs were melted and gone in pieces. I started feeling sick and overwhelming stressed.

- Glendale, CA, USA

problem #159

Dec 272021

Santa Fe 6-cyl

  • miles
Bearing wearing that resulted in engine seizing. The vehicle started to make an engine noise without any light bulb on the dash or any signal of damage or oil leak. Due to the increment in noise I opted to stop the vehicle and tow it to the Hyundai dealer. Consumer's vehicle (2014 Santa Fe xl) started to sound bad out of nowhere on December 2021 and decided to stop it and take it to the Hyundai. The vehicle never light any bulb or lack any power, just the noise. Consumer was told by Hyundai engine needed replacement but they won-??t cover because consumer is the second owner. The vehicle have 97,000 miles and all the oil changes had been made according to the recommended time by the manufacturer. There is a recall due to the same issues for the Santa Fe sport but consumer's wasn't included.

- Nutley, NJ, USA

problem #158

May 052022

Santa Fe

  • miles
At highway speed during moving to exit ramp car stalled and luckily coasted to safety without an accident but was very scary and could have ended badly. Restarted car and all seems to be working fine currently but worried it will happen again, this is the first time. No engine codes and had it checked with a odb2 scanner.

- Pflugerville, TX, USA

problem #157

Apr 292022

Santa Fe

  • miles
While driving on the MA Route 90 on April 29, 2022, the vehicle stopped accelerating and became unsafe drive. I brought the car to Midas and was told that the car needed a new engine. I contacted a Hyundai dealer and was told that they could not look at the car as they had over a hundred Hyundai engines to replace. Prior to this incident, there were no warning lights or messages. I have learned that there seems to be significant problems with many Hyundai models. I believe this was extremely dangerous as the car would not accelerate whileI was in the fastlane of the highway.

- Westford, MA, USA

problem #156

Apr 222022

Santa Fe

  • miles
While driving on the interstate the engine completely seized. I managed to quickly get to the side of the road by coasting. I was traveling in the left passing lane at a speed of 65-70 mph and had to cut into the right lane in order to safely make it to the side of the road. Luckily I did not have any of my three children in the car with me. Prior to this, there were no waring lights, i.e. check engine, low oil etc. and no signs of any oil leaks, no smell of burning oil and no blue smoke from the exhaust. The independent service center confirmed that the engine did not have any oil in it causing the seizure and ultimately blowing the engine. I take the vehicle in for regular maintenance for oil changes, tire rotations etc. as well as having it inspected per state emissions requirements.

- Westerly, RI, USA

problem #155

Apr 222022

Santa Fe

  • 98,000 miles
The contact owns a 2014 Hyundai Santa Fe. The contact attempted to start the vehicle however, the vehicle failed to start. The contact attempted to have AAA jumpstart vehicle however, the engine failed to start. The vehicle was towed to a certified mechanic who diagnosed that the engine had seized and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under a recall. The approximate failure mileage was 98,000.

- West Palm Beach, FL, USA

problem #154

Apr 172022

Santa Fe

  • miles
On 4/17/22, The car quit running on an interstate Highway off ramp merging lane, with three passengers. Driver was able to coast to the berm. This could have been a lot worse under different circumstances. UNKNOWN No recollection of check engine light prior to failure but did come on at failure. On Fri, Apr 22, 2022 at 7:43 AM, Service Consultant from Hyundai Dealership wrote : "It is a connecting rod bearing failure in the engine". Hyundai's response to recall or warranty inquiry: "They are saying that it is out of the warranty by the mileage. They had warranty extensions on the 2.0 turbo and the 2.4 engines. The 3.3L V6 did not fall under those".

- Waterford, PA, USA

problem #153

Apr 102022

Santa Fe

  • miles
Our 2014 Hyundai Santa Fe although not included in the NHTSA Campaign 17V226000, shows identical signs of engine failure. The vehicle showed no signs of excessive oil consumption nor engine damage previous to failure. After a 265 mile trip the vehicle began making an odd rattling noise and grinding. I thought possibly a transmission problem or power steering. The following day we departed for the 265 mile trip home. After 10 minutes driving the knocking noise was loud and worrisome. I stopped at an auto parts store to look the vehicle over. We had no warning lights or dash indication of a problem. I looked the engine over and the underside of the vehicle. No leaks and no obvious signs of a problem. I checked the oil and the indicator was dry. I opened the oil service cap. A burnt smell and steam or smoke rose out of the opening. I bought 4 quarts of synthetic oil and serviced the vehicle. The loud noise remained and it appeared not to help the vehicle. We had no option 245 miles from home, so I continued on the interstate and 20 miles later the engine quit while driving at 70mph. I exited the lane as safely as possible. The engine would not turn over, stranding us on the side of the interstate in a rural area. We had the vehicle towed to Jenkins Hyundai, Jacksonville FL. After diagnostics they advised us the engine seized. Due to the nature of supply parts available, the engine replacement was estimated at $14000. This basically totals the vehicle. The sales department offered us $100 to take it off our hands. Unbelievable. This engine failure is typical of the faulty manufacturing Hyundai previously settled for after so many incidents. Again, we had no indications of a pending failure other than noise and within 40 miles of the noise starting the engine seized.

- Dothan, AL, USA

problem #152

Apr 082022

Santa Fe

  • miles
The engine seized while driving. It occurred while exiting a highway on the off ramp and the vehicle was safely removed from the road. Engine seizure was confirmed by inspection by a mechanic. It is available for inspection. No warning lamps or messages were received prior to the incident.

- Pottsville , PA, USA

problem #151

Nov 082021

Santa Fe

  • miles
I purchased a used 2014 Hyundai Santa Fe in 2020 which had 60,000 miles on it and in fairly good condition. In November 2021 I was driving on the highway going around 65 mph and the engine suddenly died and I was unable to continue accelerating. I was barely able to swerve into the breakdown down without getting in an accident however it was a very dangerous and stressful situation to be in. I took the vehicle to a dealership and they said the entire engine needs to be replaced which will cost roughly $7500. I believe a recall is definitely needed on the 2014 Hyundai because they have engine issues just like prior models had, which were recalled. I checked the National Highway Traffic Safety incident database and found many other people had this same engine issue with the 2014 Hyundai Santa Fe. These models are very unsafe and could potentially cause serious problems for other drivers.

- Winthrop, ME, USA

problem #150

Apr 032022

Santa Fe

  • miles
My car have a bad engine noise

- Orlando , FL, USA

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