9.3

really awful
Typical Repair Cost:
$7,500
Average Mileage:
61,900 miles
Total Complaints:
9 complaints

Most common solutions:

  1. new motor (7 reports)
  2. not sure (2 reports)
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This problem may be covered under warranty. Ask your Hyundai dealer.

problem #9

Apr 102021

Santa Fe GLS 3.3L V6

  • Automatic transmission
  • 110,000 miles

My 2014 Hyundai Santa Fe engine mysteriously blew after burning all my oil. No warning signs, lights, and 3 months prior just got serviced at the dealership. Oil changed. No mention of my engine burning my oil. However, one month ago driving down a highway. My car made a strange pull. It didn’t feel good. For precaution I pulled over. My tires were steaming looking like smoke. My car stopped running completely and wouldn't start again. My car showed no problem, no sign, no warning and never been late on a service due. The few miles over I was on my first service - this is no excuse for my oil being empty. Having been serviced just 3 months prior, and only a few miles over my service date. My engine blew. It was burning all my oil. And no sign or warnings from my car, besides my entire car shutting down on a busy highway. My engine was recalled, but case was closed in 2017. My dealership won't cover my engine. And I'm furious. What amount of money this car has been, one month in the shop, no rental car given for transportation… Hyundai, do better!!!!!!

- Hope B., Marion, US

problem #8

Oct 092021

Santa Fe GLS 3.3L V6

  • Automatic transmission
  • 126,326 miles

We started getting a ticking noise and a check engine light for a camshaft position sensor came on so we brought it into the dealership, they reset the check engine light and gave an oil change with an aftermarket additive. Around 1,000 miles later we had total engine failure from the oil not circulating correctly. The dealership quoted us 14k to put in a used engine. Hyundai of America was awful to deal with, and there is no accountability for getting a clean bill of health on a car that was about to fail at the dealership or from corporate. We used a local engine shop who said these things "Grenade themselves after 100K" and that used motors are expensive because most of them are seized.

There is low to no QA and the GDI design is prime for failure. We will never buy Hyundai again.

- Jeremy M., York, ME, US

problem #7

May 292019

Santa Fe

  • Automatic transmission
  • 49,500 miles

We purchased a used 2014 Santa Fe in May 2017 from our local Carmax. At the time of sale, the vehicle had approximately 28,000 miles. It was noted at that time upon inspection in the “engine” section that engine oil and filter had been repaired/replaced and oil leaks had been repaired/replaced. This was something we would not take serious note of until much later. On Wednesday, May 22nd, I was on the freeway in rush hour traffic going about 45-50 MPH when the engine suddenly died. It was still in drive and my radio was on so the dash lit up (I’m assuming to let me know I was in drive but the engine was off so something wasn’t right). I put on my hazards and started navigating my way to the shoulder. I attempted to start the car and it would not turn over so I waited. Finally, it started up so I tried to get it off the freeway. The next exit was 3/4 of a mile. She would never make it. A $75 tow to a mechanic 1.7 miles away determined the engine was “shot”. Our quote? $12k - $14k for a new engine (parts only). Our 5 year/50k warranty expired 1 month and 14 days ago. Slightly convenient. We contacted the service department of a local Hyundai dealership and were given a “sorry. Too bad , warranty expired. Good luck bud”. Really? We’ve been told our extended warranty through Carmax will not be honored until we produce copies of our oil change receipts which we cannot locate at the moment (we are in the process of a move to boot, hopefully). So we’ve paid out of pocket for the tow, the rental car, and every free moment is spent trying to find receipts or a way to get this sorted out. It’s absolutely ludicrous. Something is seriously wrong here and they need to be held accountable to me and everyone else for their irresponsibility, dishonesty, and disregard for safety to the consumers who were loyal and trusted their product. It shouldn’t be our burden to bear. it should be theirs!! Especially when there are thousands of us with the same issue. Make it right Hyundai.

- jdub536, Murrieta, US

problem #6

Sep 222017

Santa Fe Sport 2.4L

  • Automatic transmission
  • 83,000 miles

click to see larger images

engine blown

I have a 2014 Sante Fe Sport. I was driving down the highway when my engine just shut down. I towed the car to the dealership. I found out there was a recall on the car year, make, model, and engine. But the recall went from 6/28/12-5/31/14. My car was produced on 6/9/2014. The dealer said I have an engine that is seized up and I have the metal shavings in my oil pan. These are the signs of the recalled problem. The dealer said they see this problem all the time and they were sure that Hyundai would cover it. I called 1-800-633-5151 and 2 separate people on the recall team told me they see this all the time and they were sure it would be covered. Well the dealer sent in the claim with pictures and Hyundai DENIED it. They denied it saying it wasn't under the warranty because I bought the car used and only had a 60K warranty. No one at Hyundai is acknowledging that my car has the recalled problem and it is only 9 days out the recall date window. They are not acknowledging that my car has the problem because they don't want to fix it. I've filed a complaint with Safecar.gov as well as Hyundai. I've also contacted my local news to see if they could help me. I don't know what to do. My car clearly has the same problem as the cars made 9 days prior that have been recalled. I just want them to do the right thing and fix my car!

- Sheri S., Columbus, US

problem #5

Aug 092017

Santa Fe Sport 3.0L

  • Automatic transmission
  • 64,000 miles

I received a letter in the mail in regards to a recall regarding metal debris restricting oil flow to the bearings. Today i had a scheduled appointment to take the car in when it stalled in the freeway on the fast lane. I had to swipe across lanes to make sure that i could make it safe to the shoulder as i was heading up a hill. The truck would not start but there was a loud cyclic knocking noise as described in the recall letter.

I had it towed to the dealer and now I have notified that the engine is blown and needs to be replaced. This was clearly due to the restricted oil flow to the engine. I had no signs that it needed oil.

this is clearly a matter that Hyundai should cover.

- Jesus L., West Covina, US

problem #4

Dec 152016

Santa Fe

  • Manual transmission
  • 44,000 miles

While driving on the highway at 60 mph, my car begins to make a ticking noise, and then immediately stalls while trying to make it onto the exit ramp. My oil change light comes on, mind you I just had an oil change a little over 30 days prior to this incident. The battery light comes on immediately after the oil light, and then my car proceeds to die, before trying to start the car again to avoid accidental death or injury, a passerby yells, "Your car is on fire). This could've been a fatal situation involving 3 bodies.

- Kimberly M., St. Louis, MO, US

problem #3

Nov 132016

Santa Fe Sport 2.4L

  • Automatic transmission
  • 56,545 miles

Car being two years old with low km should last longer than 4 weeks from a used lot, Glad we got the extended warranty transferred, Car threw rod through the block under low loads leaving a green light, now I know how Hyundai does it, ROADKILL Junk

- systemslave, Spirit River, AB, Canada

problem #2

Sep 032016

Santa Fe Sport 2.0L Turbo

  • Automatic transmission
  • 12,361 miles

The local dealer did give us a loaner car, entry level at no additional cost, however we are paying for a fully loaded vehicle that we had come to love. Now a month later we are finally hearing that our parts are in and will be addressed next Monday. They had 12 Sonatas 2011-2012 with the same issue. #2 Cylinder valve broke and destroyed the cylinder walls, piston and broke the end off the spark plug.

We were mostly angry about no communication from the dealer on updates, lead times, etc. We had to extract all of the information out of them. We had to write e-mails to Hyundaiusa to get a case number and were then pushed off to the regional consumer affairs office before anyone could give us answers.

Are biggest concern now is "how reliable will this car be after the engine is replaced?" We are concerned about this being installed misaligned, so drivetrain wear, tire wear, parts and pieces wearing out and of course wires, torque settings on bolts, etc... What is our next step here? 12,000 miles on this car, should I ask for a total replacement vehicle or what? What is this going to do to my resale value?

- Craig W., Mars, PA, US

problem #1

Dec 242015

Santa Fe Sport

  • Automatic transmission
  • 11,185 miles

We bought a new vehicle for peace of mind. While on Christmas holidays our motor died Dec 24 in Penticton. When the dealer came back to work on Dec 28th we were told we needed a new motor. We live on Vancouver Island and had to get home. It is now Feb 3rd and we are still waiting for any word that our vehicle will be repaired. Our local dealer has lent us a vehicle till ours is ready but we are feeling very angry with Hyundai Canada. We have an 8 year extended warranty that appears to be not what it was sold as...we would just like some answers and an ETA so we can get our vehicle back. Oh yeah and that means an 8 hour drive to get it and back again.

- Dave F., Courtenay, BC, Canada