We bought the 2015 Hyundai Santa Fe AWD 2.OT with it totally loaded. I invited on the cooling seats, which added a considerable amount to the car with that package. Anyhow, when we purchased the vehicle, the cooling seats worked well. You could feel the air blow in the seat cushion and in the back of the seat. Very comfortable. It actually got too cold at times, but you could definitely feel the air flowing.
Now, we can't feel a thing. The drivers side seat you can't feel anything coming from it. The back of the seat you can feel it get cold. The passenger's seat you can hardly feel anything unless the car has been running for close to 30 minutes. We took it into the dealership (now two different times) and they don't see anything wrong with it. We have gotten customer support involved and they will not do anything further to help with getting the seats back to the way they were when we purchased the car.
I'm so frustrated. I bought the car because of high customer satisfaction and of course the ventilated seats sealed the deal for me. Anyone experience this issue?
We bought the 2015 Hyundai Santa Fe AWD 2.OT with it totally loaded. I invited on the cooling seats, which added a considerable amount to the car with that package. Anyhow, when we purchased the vehicle, the cooling seats worked well. You could feel the air blow in the seat cushion and in the back of the seat. Very comfortable. It actually got too cold at times, but you could definitely feel the air flowing.
Now, we can't feel a thing. The drivers side seat you can't feel anything coming from it. The back of the seat you can feel it get cold. The passenger's seat you can hardly feel anything unless the car has been running for close to 30 minutes. We took it into the dealership (now two different times) and they don't see anything wrong with it. We have gotten customer support involved and they will not do anything further to help with getting the seats back to the way they were when we purchased the car.
I'm so frustrated. I bought the car because of high customer satisfaction and of course the ventilated seats sealed the deal for me. Anyone experience this issue?
- Kate M., Magalia, CA, US