10.0

really awful
Crashes / Fires:
1 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
34,424 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #20

Jan 012024

Santa Fe

  • miles
The contact owns a 2015 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was notified and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ione, CA, USA

problem #19

Jan 202024

Santa Fe

  • miles
My 2015 Santa Fe Limited with 44,000 miles developed a knocking sound coming from the engine. No lights appeared on the dashboard, no low oil pressure warning, etc. I was able to drive it to my local dealership, but the brakes were very jerky and the car shut off when I pulled into the parking lot. I was told I needed a new engine, but was denied Hyundai paying for it because the 5 years/100,000 mile warranty had expired. I called corporate and pointed out many instances of excess oil consumption, recalls, and extended warranties due to engines. I was told that my engine didn-??t qualify and I would have to pay to have it fixed. I was also given a phone number for a class action lawsuit because Hyundai knows of these kinds of engine problems on my make and model.

- Syracuse, UT, USA

problem #18

Aug 302023

Santa Fe

  • miles
While driving at 65 mph on an urban expressway, the engine quit without warning and would not restart. This resulted in diminished steering and braking control as well as exposure near the edge of traffic on a narrow berm of an overpass bridge. Full tank of fuel, good battery, the engine would not crank or restart. All electrical accessories work fine.

- Cincinnati, OH, USA

problem #17

Apr 062022

Santa Fe

  • miles
The car was parked for about 4 hours and suddenly catches fire and reports says it was ABS anti brake system and i got my car burnt. Is there any help Hyundai can assist me.

- Massachusetts , MA, USA

problem #16

Aug 272021

Santa Fe

  • miles
Hyundai Santa Fe Sport 2015 was making sounds when vehicle was off. The ABS warning lights were lit on the dashboard (3 warnings in total) once car was turned on. Drove home hoping the sound would go away but it did not. Once home the sound continued without the vehicle being on. Opened the hood and listened for the location of the sound. It was the ABS module on the left. This part then caught on fire while parked and off (keys were out).

- Miami, FL, USA

problem #15

Jun 292021

Santa Fe

  • 117,000 miles
The contact owned a 2015 Hyundai Santa Fe. The contact stated while driving 25 mph, when he lost control of the vehicle and multiple warning lights were illuminated. The contact stated while attempting to park on the side of the road, he saw smoke entering the AC vents. The contact and his son (front passenger) were able to exit the vehicle before it exploded. The contact stated the fire was located in the front of the vehicle. The contact stated no one was injured nor sought medical attention. The fire department was able to extinguish the fire, but was unaware if a fire report was filed. The police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle total loss. The vehicle was towed to a towing yard. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The contact stated two days after the incident, he received notification of NHTSA Campaign Number: 21V303000 (SERVICE BRAKES, HYDRAULIC) and associated the failure with this recall. The failure mileage was approximately 117,000.

- Westover, MD, USA

problem #14

Nov 132020

Santa Fe

  • miles
ABS failed while merging causing a collision that ended up totaling my car.

- Vancouver, WA, USA

problem #13

Apr 282021

Santa Fe

  • miles
Leak which may cause a fire. This is second recall for same problem. I feel unsafe while driving. They say if ABS light comes on to stop immediately. Unable to park in my garage or close to the house. No incidents as of now. I do not understand why this is taking so long and we are expected to drive an unsafe vehicle. Value of car has also dropped.

- New Milford, CT, USA

problem #12

Jan 272021

Santa Fe

  • miles
Recall 194 is related to potential electrical fire. This recall has been out since 9/2020 and yet no dealership has parts to fix the problem. I have call at least 3 times and get told "parts are not available". lat call is the date below.

- Tomball, TX, USA

problem #11

Jan 182021

Santa Fe

  • miles
Received recall notice; told to park car outside as it could catch fine. Took car to dealership to have it repaired. Was told diagnostic show ABS module was not leaking, therefore no repair needed although they couldn't guarantee it wouldn't leak in the future. Called Hyundai corporate (listened to campaign 953) detailing that an electronic update was installed which if the leak occurs, the car would be placed in a mode that would not allow it to be driven fast and to immediately go to Hyundai dealership. I want my car repaired and part replaced. This electronic update does not do that... if the corporation knows the part is faulty they should replace all, not just those that test bad at the time of the check. Was given no other recourse.

- Auburn, AL, USA

problem #10

Jan 122021

Santa Fe

  • 73,000 miles
My 2015 Hyundai Santa Fe has been recalled due to the anti-lock system (ABS) modules that could leak brake fluid internally and cause an electrica short over time. The piston seals in the ABS modules's hydraulic valve could leak brake fluid into the electronic control unit (euc). An electrical short in the ABS module could increase the risk of an engine compartment fire. The safety recall letter I received 12-24-20 stated to call the nearest Hyundai dealer as soon as possible to schedule an appointment to have this repaired. I called on Jan 12, 2021 to my dealership and was told the parts to fix the recall were not in yet and they could not tell me when they would be available. I find this to be very concerning that I may have a car that anytime could catch on fire and Hyundai cannot fix it.

- Quinton, VA, USA

problem #9

Jan 052021

Santa Fe

  • 55,000 miles
As part of NHTSA recall #20V-520, Hyundai recall #194, I was informed the part that has started fires, would may merely be inspected and not replaced. This part should be replaced since it is known to start fires.

- Longview, WA, USA

problem #8

Nov 012020

Santa Fe

  • 95,000 miles
I have already replaced the map sensor and the battery last year. Car was shutting off while driving with no warning. Check engine light would stay on. Recently in last couple months noticed issues with the brakes. When applying pressure to brakes while on freeway the steering would shake and feel like I had no control. Just received notice of a brake recall but there is still no remedy. How long do I wait for them to come up with a remedy?

- Chula Vista, CA, USA

problem #7

Oct 202020

Santa Fe

  • 60,000 miles
In late September we received a recall notification ("campaigne194") from the manufacturer stating that a break fluid leak in the anti-lock brake system could cause an electrical short with potential fire in the engine compartment. My wife immediately went to the dealer, fitzgerald Hyundai rockville md, to get it fixed. They said the fix was not ready and that we would be contacted. When told them that we planned to drive to South Florida (from just North of Washington DC), they brushed off her concern with a careless attitude. We are nervous about driving the vehicle at all and see on your website that the manufacturer is obliged "to remedy this safety recall for your vehicle in a timely manner". we have received no follow-up from them and feel that given this began in August, a "timely manner" has not been met. Is our vehicle safe to drive?! we thank you in advance for your quick response.

- North Bethesda, MD, USA

problem #6

Oct 152020

Santa Fe

  • 92,225 miles
The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving, the brakes locked up and started to shift with the check engine warning light flashing. The contact called nalley Hyundai (7909 mall pkwy, stonecrest, ga 30038) and informed the dealer of the failure and scheduled an appointment. The VIN was included in NHTSA campaign number: 20V520000 (service brakes, hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 92,225.

- Atlanta, GA, USA

problem #5

Sep 202020

Santa Fe

  • 56,000 miles
I found ABS alarm message on dashboard. When I visited local dealer shop, it is problem on ABS module. But I heard 2015 Hyundai Santa Fe has recall for ABS module. But dealer shop told me mu car is not included in recall.I just wonder why my car is not available recall. It is same kind of car. I would like they investigate my car is availablr recall.

- Orlando, FL, USA

problem #4

Aug 242020

Santa Fe

  • 55,000 miles
The contact stated that while driving the vehicle started to smoke from the exhaust pipe. The vehicle was towed to an independent mechanic and was diagnosed that the engine was burning oil and needed to be changed. The oil was changed in hopes it would repair the failure. The vehicle was then towed to herb connolly Hyundai, 520 worcester rd, framingham, MA 01702, and was diagnosed that the engine oil level was perfect on arrival and was not replicating the failure of the smoke. The failure recurred. The vehicle was then towed to mirak Hyundai, 1165 Massachusetts ave, arlington, MA 02476, where it was diagnosed that too much oil was added. The dealer informed the contact was to pick up the vehicle. The dealer informed the contact that there was no remedy available for the open recall of NHTSA campaign number: 20V520000 (service brakes, hydraulic). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 55,000. Part distribution disconnected. - (recall related incident)

- Brookline, MA, USA

problem #3

Sep 012020

Santa Fe

  • miles
There is one recall out on my 2015 Hyundai Santa Fe sport having to do with risk of engine compartment fire. The ABS system can leak onto an electrical motor and cause an engine compartment fire. I have never received an official word on this recall - only word of month/ radio. There is no remedy yet until end of October 2020.

- Brea, CA, USA

problem #2

Apr 252020

Santa Fe

  • 26,750 miles
2015 Hyundai santa fee I bought new, turbo sport. At 26,750 miles the disc pads on all 4 wheels fell off the steel backing plates. The pads in the front were paper thin and the back were somewhat better. The "squealers" that warn you of pad thickness never made a sound. Dangerous situation. I'm a 50 year service mechanics, never saw this before. The pads could have caused an accident with lack of stopping. I'm not asking for money back from them, warning owners not to expect the 50K mileage standard for Hyundai vehicles. I called them at headquarters to warn them of this situation. Could have caused grand mother and child some serious out come as that is the only use for this vehicle. Beware

- Galway, NY, USA

problem #1

Apr 102017

Santa Fe

  • 58,500 miles
The car stalls and completely loses power. We just hit the 62K mile mark. When it loses power even the brakes do not work. When you stop at a stop light or stop sign the car jerks. The exhaust is smoking badly. This has happened on more than one occasion and with more than one driver.

- Little Rock, AR, USA