10.0

really awful
Crashes / Fires:
0 / 7
Injuries / Deaths:
0 / 0
Average Mileage:
27,280 miles

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« Read the previous 20 complaints

problem #71

Aug 292022

Santa Fe

  • miles
Engine replaced during recall 10 months prior. New fuel line on new engine begins leaking fuel onto exhaust vehicle smoking no warning lights or indicators

- Sevierville, TN, USA

problem #70

Jul 262022

Santa Fe

  • miles
Was driving like normal all of a sudden engine started loosing power and than started hearing grinding noise. Than engine overheated than RPM died brakes failed and slowly my car stopped in incline I was able to dodge a serious collision by taking safety precaution. Than my car did not start. Turns out engines has been seized due to mechanical failures in my engine. I performed oil change regularly and coolant was perfectly filled. There was no negligence from our end as a driver. My vehicle had 98k miles which was mentioned on Hyundai warranty that it's Powertrain warranty coverage is valid for 100k miles. I was denied my warranty because they mentioned I'm not a primary owner. How does a secondary owner affect this warranty? Secondary owner did not modified the engine to be declined warranty. How did that happen I have serious concern about Hyundai engine.

- Staten Island, NY, USA

problem #69

Aug 022022

Santa Fe

  • miles
Premature engine failure due to bearing. Car has oil consumption problem causing a ceased engine. Car stalled going 40 mph under a intersection, managed to pull over and car started fire and smoking. Fire Smothered itself.

- Port Orange, FL, USA

problem #68

Jul 022022

Santa Fe

  • miles
An engine warning light came on. The warning was for crankshaft sensor. With a couple of days the engine stopped while I was on the freeway. Barely made it to the exit s d turned right on the street when it came to a complete stop. Had it towed to Carmax as it was the place I bought it from. They said it was the engine. Took it to Hyundai waited several weeks to find out that they won-??t cover it. The car has around 130,000 miles. Hyundai service manager said thos was very similar to the other Hyundai-??s that are having engine trouble. The service manager said he tried his best with Hyundai and they are not going to replace the engine.

- Sunnyvale, TX, USA

problem #67

Jul 082022

Santa Fe

  • miles
My 2015 Santa Fe was known to lose oil between routine changes, and spontaneously increase rpms, and two mechanics were unable to find any reasons for this. While driving home from work, my engine began to knock, smoke, and within minutes seized. I was able to coast to the side of the busy highway, and had to arrange for a tow. Two mechanics stated the bearings were shot, though with routine maintenance and less than 90k miles, they could find no cause. When brought to a Hyundai dealership, they advised there was no warranty and they declined to offer any good faith assistance.

- Iron River, WI, USA

problem #66

Aug 072022

Santa Fe

  • miles
My engine failed while I was driving with no warning. No lights or system check warnings prior. That day I was driving on a road at 50mph as I was accelerating I started to hear a knocking or sputtering noise, within 6 minutes of the noise starting my engine failed. I was driving at an incline with cars behind and beside me. I lost all engine power, my gas pedal went limp, and my brakes tightened. My engine light, battery light, and oil light came on and my exhaust from the rear was Smokey. Luckily I was able to pull over with out causing an accident. I turned the vehicle off and waited for a tow. My car electronics turn on but the engine will not start. The mechanic it was brought to confirms that the engine needs to be replaced. My 2015 Hyundai Santa Fe limited only has 47,692 miles and was serviced regularly. It had an oil change and passed the NYS inspection Jan 25, 2022 and engine failed August 7, 2022. Many similar issues with other owners of this vehicle, this engine should have been recalled, Hyundai won-??t tell me if I-??m entitled to the extended warranty coverage from the many lawsuits they-??ve had from these vehicles.

- Auburn, NY, USA

problem #65

May 032022

Santa Fe

  • miles
engine bearing rod change, and crank shaft change on 127,000 miles

- Puyallup, WA, USA

problem #64

May 062022

Santa Fe

  • miles
While traveling 75 mph on the freeway, the vehicle began to violently shake. At this time, a warning message appeared that said the vehicle was performing a "system check". Another message then appeared that said to pull off the road and activate the "Blue Link". By this time, I was losing power but was able to maintain control while merging over two lanes of freeway traffic before the vehicle totally died on the side of the road. Losing all power while traveling 75 mph on a freeway created a safety issue for both myself and other drivers. I brought the vehicle to the Hyundai dealership who diagnosed an engine failure due to "misfire on number 2 cylinder, piece of valve missing". The vehicle is available for inspection at the dealership where it has been for 3 months because the manufacturer says the defect is not covered under warranty and I don't have $11,000 to replace the engine.

- Apple Valley, MN, USA

problem #63

Jun 172022

Santa Fe

  • miles
Was driving vehicle to get on high way vehicle rpm went to 4,000 an then vehicle shut down dash board lite up like Christmas tree no power had to coast to break down lane put in park an nothing no clicking nothing motor seized up sat for 6 hours waiting for tow truck an now it-??s costing me $4,200 dollars out of pocket to have fixed an vehicle is just a hundred miles out of factory power Tran warranty of 100,000 miles is there anything that can be done on this at all thank you in advance..

- Tyngsboro , MA, USA

problem #62

Jun 012022

Santa Fe

  • miles
While driving, there was a noise coming from the car on acceleration. Had been using cruise control and when canceled cruise, and accelerated- the noise became worse. Car stalled and I was able to get it to the side of the road without incident. Lucky there was no other vehicles on the road at the time. Checked the oil and level was fine and no temp issues indicated. When I tried to restart, an engine light came on the dash. Got the car home by coasting in neutral, it was only 2 blocks. Couldn't get an appt for repair for over a week. Had car towed to a repair shop and they said it was a Variable Valve Timing Solenoid. On first drive after replacing this piece- indicator light came on the dash again. Left the car where it was.

- Buffalo Lake, MN, USA

problem #61

May 082022

Santa Fe

  • miles
On Mothers day 2022 while driving 70 mph on I-295 in FL, my 2015 Hyundai Sante Fe 2.0 Turbo quickly reduced speed down to 38 mph without any warning. I had to quickly cross over 2 lanes of traffic to pull over before my vehicle stopped completely it was then I noticed my check engine light on. After I pull to the side I immediately place my car in park and shut off the engine. My 15 year old son asked what was going on and why did the car smell as if something was burning. This is a huge safety issue and could have caused grave damage had I not acted as quickly as I did. With the reduced speed due to engine failure another vehicle could have slammed in the back of my vehicle and or hitting another car trying to avoid a rear end collision. My car is currently at the Hyundai dealership in Jax FL. I'm realizing there is a safety recall on my vehicle as well as a lot of others. I still don't have my vehicle back and I'm waiting on Hyundai to replace my engine. Hyundai has a backlog of vehicle different models. I loved my car and wouldike it fixed in a timely manner. Hyundai made the car with issues, they have identified their issues with the recalls now they need to take ownership and repair the issues. Something has to be done about unexpected engine stalls and or failure.

- Orange Park, FL, USA

problem #60

May 042022

Santa Fe

  • miles
Daughter was driving vehicle when began hesitating on road and losing power. She also heard knocking sound coming from engine. Concerned she would get rear ended she pulled off to side of road. No engine warning lights. Had vehicle towed to dealership where upon inspection determined total engine failure.

- Grand Rapids, MI, USA

problem #59

Feb 142022

Santa Fe

  • 194,353 miles
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled. The contact depressed the accelerator pedal however, the vehicle failed to respond. The contact steered the vehicle off of the roadway safely. The contact was unable to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was towed to the residence and then to a dealer. The dealer diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 194,353.

- Silver Spring, MD, USA

problem #58

Jan 252022

Santa Fe

  • miles
I am the 2nd owner of my 2015 Santa Fe Sport 2.0T, having purchased it in June 2018. I had regular oil changes, the last one being done on 1/24/22 at 134K miles. Engine started knocking after that oil change, so I was driving back to the repair shop on 1/25/22 when I was unable to accelerate and I pulled off to the side of the interstate. Some warning lights flashed briefly when the acceleration started, but I wasn't able to see which ones since I was more concerned with pulling safely off the road. Towed to the closest repair shop and they advised that my engine was seized and that Hyundai had an open recall so I needed to take my car to a Hyundai dealership. I had it towed to the dealership right away, where it said for the next 6+ weeks waiting to be inspected. They finally inspected it on 3/10/22 and submitted it to Hyundai for approval to replace the engine. Hyundai came back and asked for maintenance records, which I provided on 3/15/22. Today, 3/17/22, I was told Hyundai denied my claim because I didn't bring my car in for repair as soon as the the recall was issued. I didn't know there was a recall until this happened. The only thing I received in the mail was something about a hood latch problem, but that was a different issue. Once I found out about the recall (after my engine had already seized) I did go online to look up the details and Hyundai's recall specifically said that owners can continue driving their car. So even though I didn't know about the recall, and when I did find out about the recall it said the car could continue to be driven, Hyundai won't replace the engine. I tried to call Hyundai to appeal the decision and their message said the office is closed to do scheduled maintenance. There is no option to leave a message.

- Shelbyville, KY, USA

problem #57

Jan 142022

Santa Fe

  • 120,000 miles
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while driving at approximately 25 MPH, the vehicle stalled without warning. After the failure, the check engine warning light was illuminated. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

- Dix Hills, NY, USA

problem #56

Feb 092022

Santa Fe

  • miles
Motor seized no warning no lights no previous issues while driving

- Garner, NC, USA

problem #55

Nov 032020

Santa Fe

  • miles
No warning lights. Had started making a small noise that morning but nothing of concern, sounded like a rock in my tire. Was driving up hill, started struggling, then lost all power, had no brakes, Parts went flying out from under car. Smoke came out from hood. Had no brakes or power. Cars behind me could have been hit by flying parts, left a trail of parts on road. I had my kids in car and if we would have been going down hill I wouldn-??t have been able to stop. Had entire engine replaced. Hole in engine block. Piston and and valve pieces on road

- Hilo, HI, USA

problem #54

Jan 022022

Santa Fe

  • miles
My car shut down while traveling at a normal speed on a freeway and I had to pull over as it slowed down. This was unsafe on a busy highway while I waited 3 hours to be towed. The car dealer service center stated a faulty connecting rod bearing failure caused the problem and requires a new engine to be installed. There were no warning lights or sounds prior to the problem. Regular maintenance was done including an oil change and filter within the 6month recommendation. The dealership said there was no oil and the engine seized.

- Fairport Harbor, OH, USA

problem #53

Dec 302021

Santa Fe

  • miles
The engine completely failed while driving on the highway. The check engine light appeared approximately 20 minutes prior to event. Vehicle was serviced regularly, Including at a hyundai dealership in July. Per our independent mechanic the engine seized up. The engine is available upon request.

- Saint Louis, MO, USA

problem #52

Nov 112021

Santa Fe

  • miles
Per the Theta Engine Recall Settlement, I had the recall work performed on my 2015 Hyundai Sante Fe on August 23, 2021. Roughly in October, the oil light faded on and off on the dashboard. I pulled into the Autozone and purchased 1 Quart of engine oil. I checked the dipstick in the parking lot and added the quart to the proper fill line of the engine dipstick. On 11/11/2021, while driving my vehicle, without any warning, the engine stopped and shut the car off in traffic. The oil light, check engine light, and service light came on then went off. I attempted 5 times to restart the engine before it would run. I took it to a Midas Auto shop where the diagnostic advised the engine failed and was damaged. I had the vehicle towed to Larry H. Miller Hyundai in Peoria, AZ 85382. The diagnostics indicated that the engine failed as was due to the fact of the Theta Class Engine Recall. The mechanic, service manager, and service advisor took notes and photographs of the valve train on the engine block. They advised the vehicle engine was damaged and needed replacement. They advised they did not find any indications of lack of maintenance. The engine was low on oil as it is apparent that the engine was more likely running hot. Hyundai Motors has denied the extended warranty claim (even though the recall updates have been completed prior to the engine failure). I have appealed within the company for the replacement of the engine but Hyundai is continuing to deny the claims. The dealership has advised other customers are being denied for the same reason just due to gaps in service records even though there are no indications of wear of the engine. Hyundai has since tried to settle the claim with me for $500 to release the company from any liability that the HMA failed to conform the vehicle to warranty in connection fo my concerns and history repair.

- Peoria, AZ, USA

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