10.0
really awful- Crashes / Fires:
- 0 / 5
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 40,524 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The engine is the 2.0 turbo and since about 10,000 miles it runs slightly rough at idle in gear, it either does not kick down smoothly to accelerate, or it suddenly takes off unexpectedly rapid. The acceleration is sporadic, uneven at one end, or jerking into the turbo function at the other end.
- Papillion, NE, USA
While driving on city street at about 40 mph, a knocking sound was heard from the engine. After driving another 5 miles the noise became loader and the engine check light came on. Took the vehicle to the dealership (Hyundai of cool springs, franklin, tn) for service. After several days was informed that the engine needed to be replaced. They found sludge and metal shavings inside the engine and oil pan. Hyundai was notified of the problem and denied the claim. The dealership changed the oil and told me I would have to pay for a new engine. Vehicle has approximately 68,000 miles. Still under warranty. Can no longer drive the car.
- Franklin, TN, USA
Randomly, from a stop, when accelerating the engine temporary stalls or hesitates for 1-2 seconds. This very dangerous and scary. It has been happening since the car was new and the dealer refuses to recognize the problem. It has probably happened 50 times or more. Online searches show many complaints of the same issue with all models with the 2.X turbo engine.
- Tupelo, MS, USA
Driving on major hwy, car lost power and so I looked for a place to pull over, when I got to side of rd the car stalled out and died completely. Wouldn't restart again. Engine light came on and battery light and other lights. I tried to crank with no luck. Called for help. Got towed to nearest shop. It was motor that failed. No sign except lost power and died. Same condition as motors that were recalled and my motor is a 2014 and I have extra warranty and they turned me down. I need help please.....helppppppppp
- Lolita, TX, USA
Twice engine quit while operating with no warning. Once at 60mph and the other at slow speed while turning around. Restarted by placing in neutral and push start button while still moving. 21000+ miles. Dealer offers no explanation. There are numerous reports of similar incidents with Hyundai vehicles. No fixes I have been able to find and little satisfaction from the mfr.
- Surprise, AZ, USA
Hit accelerator and won't shift into gear, loud revs and then hear a bang and the car jumps as it finally shifts into gear. This has happened randomly throughout the life of my car at random, I didn't think much of it, then last week, I start to lose power, and same thing, it happens multiple times on the same drive. Never once when this happens did I get a check engine light. Then it got scary as while on the freeway the vehicle would downshift when traveling at a high rate of speed on its own while in drive. Still no check engine light car finally gets back to correct gear ratio for the speed. Finally the check engine light comes on. Now the car won't shift out of 4th gear, no 1st or second gear.
- Burien, WA, USA
While driving the vehicle on the highway, I noticed the check engine light came on. I checked the oil level and other fluids. The oil was very low. I put in a few quarts of oil immediately and took the vehicle to get an oil change professionally shortly after. I noticed the engine with hesitate and idling became rough. At the same time, the fuel miles per gallon decreased drastically.
- San Diego, CA, USA
The contact owns a 2015 Hyundai Santa Fe. While driving 75 mph, the vehicle stalled and the check engine and other warning indicators illuminated. The vehicle was able to coast to the side of the road. The contact powered off the vehicle, restarted it, and was able to drive. The vehicle was taken to len stoler Hyundai (1906, 11275 reisterstown rd, owings mills, md 21117, (443) 249-8884) where it was diagnosed that metal was found throughout the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and case number: 11185417 was opened. The approximate failure mileage was 76,000.
- Randallstown, MD, USA
My Hyundai is 3 years old with 70,000 miles on it, I've maintained the vehicle according to manufacturerers suggestions. The car had no check engine light on or warnings that something was wrong and the next day I start my car and it's making a very loud ticking noise while driving and slowly losing power until it eventually stalled out. I was able to get the vehicle to my mechanic to have it scanned, the scan showed the exhaust solenoid has failed and the timing was advanced, again this happened from the car running perfectly fine one day to the engine shutting down the next. So the mechanic took the solenoids out and found metal shavings covering them. I've since read numerous complaints about thie type of engine in this vehicle the theta 11 gdi 2.0T, which has beeen recalled 2011-2014 models. This is very disheartening to hear that with a car that is 3 years old my engine is now blown and needs to be replaced at my cost, I still owe a lot of money on this car. I've read that Hyundai knows these engines are faulty for having metal shavings in the chambers but yet they're still putting them in brand new vehicles, now I am stuck with a lemon basically and have to shell out 6 grand for another engine that this could possibly happen again before it's paid off. This clearly is a manufacturer issue not the owners
- Harding, PA, USA
Started the car one morning and it ran rough. Turned off A/C and car smoothed out. As we turned off of our road we attempted to accelerate and car would not go more than 1mph per every few seconds. We pulled off in the nearest parking lot and the car died. Dealership has had the car for almost 2 weeks and they have attempted to having no idea what is wrong with the vehicle. Because they haven't diagnosed the vehicle they will not provide a rental per Hyundai's corporate policy. This vehicle has less than 45,000 miles on it!!
- Lumberton, TX, USA
Engine seized on the vehicle after 32000 miles. Service department claims this is due to poor maintenance despite adequate oil changes occur during with the most recent 1 day prior to vehicle break down. We had drove the vehicle less than 20 miles following the oil change and was leaving for a family vacation and was less than a mile from our house when it brooke down on a city street when the breakdown occurred. After towing the vehicle to a local dealership it was found to have a seized engine.
- Paragould, AR, USA
The car stalls and completely loses power. We just hit the 62K mile mark. When it loses power even the brakes do not work. When you stop at a stop light or stop sign the car jerks. The exhaust is smoking badly. This has happened on more than one occasion and with more than one driver.
- Little Rock, AR, USA
The contact owns a 2015 Hyundai Santa Fe. While driving 25 mph, the engine failed on more than one occasion. The warning light for the engine remained illuminated. The vehicle was taken to a dealer to be repaired. The manufacturer was not made aware of the issue. The VIN was unknown. The failure mileage was 12,000. Updated 02/10/16
- Plantation, FL, USA
On two separate occasions while driving on the highway, call lost power and would not operate in a normal fashion. RPM gauge was highly erratic and pushing the accelerator to the floor did not result in increased speed. The first time I took it in, they said nothing was wrong with it. The 2nd time I had to have it towed, as it would no longer start. That time they told me it was a catastrophic engine failure caused by a spark plug.
- Crownsville, MD, USA
- Clarkson, MA, USA