10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
82,997 miles

About These NHTSA Complaints:

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problem #7

Oct 012023

Santa Fe

  • miles
The blue link on all older models is not being supported which cause the screen to become stuck on loading screen. This is a visibility and safety issue because it cause blue link to reload and bright lights to flash as you are driving at night every time it reloads. It is a distraction from the road if you shut it off completely you have no access to radio or sound. The issue it cannot be fixed unless you pay for manual update but you have to it working to actually get the update to run. There are many forums discussing the issue

- Shenandoah , IA, USA

problem #6

Feb 222023

Santa Fe

  • miles
Low beam headlights are very dim. I have taken it in to be checked and have had the bulbs switched out numerous times. It does not help. They said the inside of the headlight assembly is flaking off and that both of the headlight assemblies need replaced. I can not afford to do that! It is a defect on the inside of the assembly its self. I have to drive with my brights on if I drive it after dark. It is very dangerous.

- Monmouth, IL, USA

problem #5

Jan 062021

Santa Fe

  • miles
I I had the car into the Hyundai dealership numerous times for my headlights going out since March 2020 and they went out again on 1/6/2020 is it possible that it could be the wiring harness that is no good.

- Chatham, NJ, USA

problem #4

Jul 012020

Santa Fe

  • 41,800 miles
Fuel consumed more, lightening in back not clear, engine sound,

- Boynton Beach,, FL, USA

problem #3

Jul 182020

Santa Fe

  • 66,181 miles
Car was both to dealership on 3/7/2020 -3/12/2020 the headlight went out they replaced the BCM returned to dealership on 3/19/2020 headlight not turning on heated seat went out and rear windshieldwiper not working got babk 3/20/20 bought back aging on 4/22/202 and returned to me on 5/07/2020 for same thing it is back again at dealership for the same thing. I went to start the car up to go to work and the lights did not come on it was raining that day and turned on the rear wiper on that did not turn on then I tried the heated seat turned it on and it went out.

- Chatham, NJ, USA

problem #2

Mar 192018

Santa Fe

  • 5,000 miles
Somebody has finally died over this defect, now will something be done about it? I have owned 2 Hyundai santafe's a 2013 and now a 2015. The headlamp system on both cars, using halogen lamps, is inferior, unacceptable, for Volvo, deadly. This problem is not limited to the Hyundai car brand, but many brands using similar projector halogen headlamp systems. Driving anywhere in like equipped vehicles the low beam headlamps fail to provide enough light ahead of the vehicle to avoid an obstacle coming out of the shadows. Case in point, the uber Volvo pedestrian accident. Having driven professionally over 2.5 million miles in my lifetime, my experience with this projector technology, it is my professional opinion the accident could not have been avoided. Because the lamp system on the Volvo, my two Hyundai's, fail to provide adequate lighting allowing the driver to see, and avoid, obstacles. I am attaching screen shots of a 7 second video related to the uber accident. Just over 3 seconds in, with a little over 1 second to react, the pedestrian is barely visible. The headlamps only illuminate to the end of the 2nd white stripe, on the left, in front of the Volvo. The same is true of both Hyundai's I have owned with a similar headlamp system. Studies have shown, with out any doubt, it takes a little over 2 seconds for a human to react, under ideal situations, to a unanticipated see and avoid driving event. In this exemplar the driver had barely more than 1 second to react, once his brain processed things, and then told his extremities to do something. Therefore, due to inadequate lighting, this accident in no way was avoidable, now somebody is dead, and you do nothing. I have looked for a way to illustrate this dangerous issue, this defines it in spades. Finally if the Volvo had the hid, or led lamps, for the defect to exist there, is more appalling.

- Fond Du Lac, WI, USA

problem #1

Aug 102017

Santa Fe

  • 468,000 miles
I was on ground floor of a parking garage and already in the parking spot---I had my brake on and was actually ready to shift the vehicle into "park". there was a sudden reving of the engine and the car began to move forward at a high rate of speed through a steel lattice work barrier and through a flower bed into an extremely wet surface. I hit the brake as hard as possible and believe that the brake finally held. The left front tire became mired down in approximately 12-14 inches of mud. I believe the combination of the mud and the brake caused the vehicle to actually stop. No airbags deployed during this accident. Both sides of the car were damaged from the front fender to the rear fender, including 1 headlight unit, and the outside mirror on the driver's door (I do not know for certain if the other outside mirror was damaged). I looked up "sudden unintended acceleration" online and it is looking more and more like the throttle position sensor (tps) may have been the cause of this accident. I do have a police report and pictures but cannot scan them as I have on capability to do so. No other vehicle and no other individuals were involved. We had a wrecking company come to pull the car out and take to an auto body shop for estimate and possible repair. The estimate that was given to the police officer for the actual property damages (steel lattice work replacement and lawn repair) was listed as $5000. It is unknown at this point whether there was any damage to the undercarriage of the vehicle as a result of going over the large concrete block that was in front of the parking spot. I am waiting for the estimate to know this.

- Iowa City, IA, USA