7.1

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,187 miles

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problem #4

Dec 222023

Santa Fe

  • miles
The panoramic sunroof spontaneously shattered while driving under normal conditions. It sounded like a loud gunshot and then shards of the glass fell into the car - luckily the liner caught the majority of the shattered glass. The vehicle is currently at a dealership to fix the damage. I am fortunate that no other cars were around me when the spontaneous shattering happened. The loud noise caused me to slow down considerably, and some glass shards fell backward. If the glass shards had fallen into the vehicle it could have cut me. The dealership has no idea why my sunroof spontaneously combusted, but after doing some research, I saw that Hyundai has had this happen to many other of their vehicles with panoramic sunroofs, and they have gone through a handful of class action lawsuits over the damage. As it is the holidays, I have yet to hear back from my insurance company, but I have started the process of filing a claim online - however, the online form said I would need to call since the damage is on the sunroof which fell under a specialty circumstance. There were no warnings, messages, or other symptoms before the failure. The shattered glass came out of nowhere and without warning.

- Atlanta, GA, USA

problem #3

Jul 222021

Santa Fe

  • miles
We were driving on a highway at normal highway speeds around 10:15pm. There was some light rain and some lightning in the area. Out of nowhere our panoramic sunroof on our 2017 Hyundai Santa Fe just exploded. There were no cars/trucks in front of us that kicked up any debris that could have caused this. It just shattered and the sound was deafening, it sounded like an explosion and for a quick second I thought we were getting shot at until I observed that no other glass in the car was broken so at that point I knew it was the panoramic sunroof.

- Phoenix, AZ, USA

problem #2

Jan 232020

Santa Fe

  • 30,000 miles
While backing out of my garage I heard a pop and looked at my rearview mirror, my rear window had exploded out. Nothing was near to hit it from inside.

- Millcreek, UT, USA

problem #1

Feb 122019

Santa Fe

  • 2,747 miles
The contact owns a 2017 Hyundai Santa Fe. The contact stated that the driver's seat made an abnormal squeaking sound. The seat leaned towards the console and squeaked nonstop while driving. In addition, the rear windshield wiper detached from the vehicle. There were no warning indicators illuminated. The vehicle was taken to napleton Hyundai (649 dunn rd, hazelwood, mo 63042, (314) 548-0956) where it was diagnosed that the vehicle's computer needed to be updated. The vehicle was not repaired; however, an appointment was made to service the vehicle. The manufacturer was not notified. The failure mileage was 2,747.

- St. Louis, MO, USA