10.0

really awful
Crashes / Fires:
1 / 10
Injuries / Deaths:
2 / 0
Average Mileage:
9,760 miles

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« Read the previous 20 complaints

problem #202

Dec 032022

Santa Fe

  • miles
crankshaft failed while driving causing the car to stop in traffic. This part is available for inspection but it still is in the car. * As stated this caused the car to shut down on the roadway during heavy traffic. * The dealer confirmed that the crankshaft did fail. * Only the dealer inspected the car. * There were no warning signs, light or massages from the car prior to the failure.

- Oldsmar, FL, USA

problem #201

Jan 102023

Santa Fe

  • miles
two large holes in engine block, now the engine is dead, they are charging me $5000 to replace it.

- Upper Marlboro, MD, USA

problem #200

Jun 152021

Santa Fe

  • miles
Oil excessive consumption problem I bought it with 65,000 miles and I noticed the problem when I service the car that did not have oil Hyundai knows that the 2017 Santa Fe sport have those factory problem I address that poblem to Hyundai and they do not want to replace the engine. That 2.4 L engine ceased suddenly and that is a dangerous proble that could happen when you are driving on the highway I need Hyundai to be reponsible and resolve the issue by replacing the engine. Ps. I need help on this problem

- New York, NY, USA

problem #199

Dec 012022

Santa Fe

  • miles
At approximately 94,000 miles, our 2017 Hyundai Santa Fe Ultimate AWD with the 3.3L V6 exhibited ticking sounds from the engine and a loss of power, while driving at non-highway speeds. As the vehicle decelerated to pull off the road, a catastrophic engine failure occurred with loss of all power and drivability. The vehicle was towed to our local Hyundai dealership, where a diagnostic revealed that a connecting rod had punched a hole through the engine block, necessitating a full engine replacement. Maintenance was regularly performed on the vehicle, with no check engine lights or other diagnostic codes or warnings at the time of the incident. Oil changes had been regularly performed with synthetic oil and was within recommended intervals.

- Crestwood, KY, USA

problem #198

Jan 062023

Santa Fe

  • miles
The engine is burning about a quart of oil every 100 miles. Taken our call to the repair shop, which found no leaks, and then a Hyundai dealership that confirmed no leaks but said everything looked good and gave no explanation as to why my oil light kept going on and we had to add oil non-stop.

- Gladstone, MO, USA

problem #197

Dec 302022

Santa Fe

  • 100,000 miles
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact had to add an additional 4-quarts of oil each week. There were no warning lights illuminated. There was no indication of an oil leak. The vehicle was taken to an independent mechanic who confirmed that the oil level was low. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 100,000.

- Waverly, OH, USA

problem #196

Jul 152022

Santa Fe

  • miles
Internal engine failure! I still owe 16,000 on the car and only had it for a little over a year before it gave out. Haven't even had it for 20,000 miles. The final two maintenance is when the trouble began. After the oil change the service manager informed me that it looked as if someone had taken a hammer to the side of the block. Because there was not a previous oil leak prior to taking it for the oil change, they repaired the issue, but by the very next oil change we were told there was so much metal shavings in the oil, it indicated to them that the engine was failing. Not even 3 days latter while driving the power went out while driving it would remain cranked, but pushing the gas would not cause the car to move.

- Orange City , FL, USA

problem #195

Dec 232022

Santa Fe

  • miles
Car had engine major repair back in April at the Hyundai dealership. Now it threw a rod bearing and I'm being told it needs a new engine. I'm being told that what is wrong with my vehicle was the same problem that has a recall on the same model and year, just different engine size but there's no recall. Can we follow recall procedure number 168 please.

- Bay City , MI, USA

problem #194

Dec 042022

Santa Fe

  • miles
Vehicle was purchased used for my teenage daughter's first vehicle and the vehicle was purchased from a reputable used car dealership with the vehicle having a very good Carfax vehicle history report and appeared to be mechanically sound. After two months of normal use and no mechanical warnings ever appearing, my teenage daughter was driving on the highway at night when the vehicle engine suddenly stopped with vehicle losing all power and being disabled on the highway in a hazardous location that could have caused a serious vehicle accident with my daughter being seriously injured or killed by passing highway motorists due to the sudden engine malfunction. The vehicle was towed to a Hyundai dealership for inspection, and I was advised that the crankshaft was immobilized, and that the vehicle will need a new engine. With no warning lights ever being displayed or any other signs of self-evident mechanical problems, I suspect that this particular model vehicle has a serious engine defect that needs to be investigated to prevent a loss of engine power vehicular accident that could result severe property damage and serious bodily injury to the vehicle operator, passengers, and other motorists. The vehicle is still disabled at a Hyundia dealership and available for inspection.

- Owings Mills, MD, USA

problem #193

Nov 122022

Santa Fe

  • miles
The car stop running in the middle of the highway. Was taken to the dealership and they sled us to pay close to 700 for an inspection. Since then I have been part of numerous groups that report similar issues with certain types of engines.

- Houston , TX, USA

problem #192

Dec 232022

Santa Fe

  • miles
The vehicle lost power and started making a knocking noise from the engine. The vehicle would not accelerate at all, then quickly increase in RPMs and throttle forward. The knocking sound increased in intensity and volume. The RPM's continued to jump as did the power and acceleration. No check engine lights ever showed. After about a year of owning the vehicle we noticed it was burning through oil at an alarming rate. At a Hyundai dealership we were told that it was normal for that engine to require oil top offs between oil changes. We had it looked at by a local mechanic and was told it is total engine failure due to an internal component and will require a new engine.

- Niceville, FL, USA

problem #191

Dec 222022

Santa Fe 6-cyl

  • miles
***(NW Indiana)*** 2017 Hyundai Santa Fe Ultimate FWD 3.3L - 64,000mi. Driven to and from work and around town. Purchased used with 31,000mi in July 2020 from Knauz Hyundai. On the afternoon of December 22nd, 2022 I went to accelerate from 35 mph at which point I heard "tick-tick-tick-tick-tick". I had never heard that sound before. I tried the accelerator again and the same "ticking" sound was there. It became progressively louder on the 15 minute ride home but only while accelerating. During this whole episode not once did any warning light come on. I got home and popped the hood to listen to it(I did video record the sound) and to check the oil. The oil was a bit low but I topped it off and then put a code reader on the vehicle. The only thing that came back was a low voltage on the battery. The next morning I started it up and the noise was even louder. After a few minutes the sound subsided a bit, albeit still loud. I was able to drive it to work so that our mechanics could hear it and all three said it sounded like a bearing went bad and that the engine might be a loss. I spoke to another friend that is a mechanic that hosts a local radio show and he said that he had a show recently about how he is seeing A LOT of Hyundai's coming in with the exact same problem. He told me about a recall from 9/19/2017 with the #17V578000. While I am not certain that this pertains to my vehicle, everyone that has read the recall says that can absolutely be the issue. I have tried calling Hyundai Consumer Affairs but sit on hold forever only to be finally disconnected from the call. I am taking it in to Hyundai on January 6th, 2023 for the ABS recall and they said they would charge me $199 to look at this issue. After reading through all of the complaints regarding this problem Hyundai needs to make it right for their "valued" customers.

- South Holland, IL, USA

problem #190

Dec 222022

Santa Fe

  • 64,500 miles
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle made an abnormal sound. There was no warning light illuminated. An unknown dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,500.

- South Holland, IL, USA

problem #189

Dec 212022

Santa Fe

  • miles
Car seems to stall on slow turns, then after 2 seconds its back to normal. Dangerous when turning to avoid oncoming traffic. This vehicle belongs to my granddaughter (Britney N. Smith) I'm driving it as it's too dangerous for her. Dealerships have no solution for this problem!

- Grandville, MI, USA

problem #188

Mar 172022

Santa Fe 4-cyl

  • miles
I am a 2017 SantaFe Sport owner. I purchased my Santa Fe in Florida in December 2016 to include all the premium options, including a 10-year powertrain warranty. I believed I was investing in a vehicle that I would have for years to come, at least 10 years. I have always taken my car to be serviced at the Hyundai Service Center and paid for all the recommended services. Earlier this year, I was about to take a long distance trip in my trusted car with my son and elder mother. As I checked my vehicle to make sure it was road ready, to my surprise, it had no engine oil although there was over 1K miles till the next oil change! The oil stick was completely dry. Feeling unsure about my car, I ended up having to make an unnecessary expense and rent a vehicle. After seeing my service advisor at Hyundai, he recommended we start an oil consumption test. After several failed tests, car rental expenses, time away from work, purchase of engine oil and oil funnels, and a recommended Combustion Chamber Cleaning, my car is still consuming the oil with over 4K miles (4 months) till the next oil change. My car was back again at the dealer for the past 3 weeks for another oil consumption test and another submission for an engine replacement. Yet, Hyundai refuses to replace the engine stating my vehicle is operating at standard. I personally don-€™t know of a vehicle, not even a race car, that consumes oil at the rate my Hyundai SantaFe is consuming oil. I have spoken with Hyundai, the service manager, and have proof of all of my documentation. It has been a week since I picked up my car from the service center and it consumed all 4 quarts and the oil stick is dry again. I have also done my research and learned this a known problem that have cause people-€™s cars to stall while driving in the highway and also causing fires. There are thousands of people worldwide affected by this same issue.

- Miami, FL, USA

problem #187

Nov 062022

Santa Fe

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" The engine failed and started losing power. It is available at the dealership it was towed to. How was your safety or the safety of others put at risk? I was driving with my family and had just accelerated onto the highway onramp when the engine started rattling and started losing power. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealer has confirmed the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others" The dealer technician has looked over the engine to determine the issue and claimed the engine's rod bearing(s) had failed and that they did not see signs of maintenance neglect to have caused it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? At the time, no, there weren't any warning lamps until when the engine problem actually happened and the check engine light came on. There had been a couple check engine lights over the past 2 years where the car went into limp mode temporarily. The first one a dealer couldn't reproduce as the engine light had cleared itself. The second time they replaced a sensor which may have been causing it.

- Irwin, PA, USA

problem #186

Oct 292022

Santa Fe

  • miles
The engine failed and is available for inspection upon request. The failure caused the vehicle to stall dangerously on the interstate and almost crashed. The problem was due to engine bearing (as diagnosed by third party repair shop) and matches a safety recall (17V578000) for Hyundai 2017 Santa Fes. The VIN, however, does not fall under this safety recall. But it should and I wish to dispute. The vehicle now is at the Courtesy Hyundai of Tampa. No warning messages appeared before stalling to my knowledge. This happened 4-5 weeks ago and has been in the shop since. There was a delay in reporting a safety problem because I tried working with the manufacturer directly. There was miscommunication and they submitted a case on my behalf to check the car for warranty but not to investigate the safety recall. Repair invoices yet to be provided. Courtesy Hyundai of Tampa should have more information: 813-356-7576

- Tampa, FL, USA

problem #185

Oct 082022

Santa Fe

  • miles
Cvvt timing malfunction causing over advanced bank 1 shaft to blow

- Lithonia, GA, USA

problem #184

Nov 232022

Santa Fe 4-cyl

  • miles
Vehicle: 2017 Hyundai Sante Fe Sport - While driving down the highway, the day before Thanksgiving, 11/23/22, the Sante Fe began to knock and immediately began to decelerate leaving my youngest sister stranded on a dark backroad in NC in the middle of the night! She pulled over into a local church that was thankfully in the area and had to wait alone for a while. This is extremely dangerous as the road she was on was a winding road, 55 mph speed limit, steep shoulders, and the vehicle gave her no warning prior that something was wrong. After getting the car towed to a repairman we got the news that the engine has failed and that the engine rebuild alone is $10,000 (low estimate). This is not the Hyundai that I know and something must be done to rectify this.

- Washington, DC, USA

problem #183

Nov 172022

Santa Fe

  • miles
Failure of Oil Pressure Switch Assembly resulting in oil leak. Not covered by warranty. Dealer repair resulted in cost of $544.94 to owner. Vehicle mileage: 63591 miles. Appears as wide spread problem with this engine type from Hyundai/Kia.

- Marlborough, MA, USA

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