10.0

really awful
Crashes / Fires:
1 / 10
Injuries / Deaths:
2 / 0
Average Mileage:
9,760 miles

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« Read the previous 20 complaints

problem #62

Nov 252020

Santa Fe

  • 80,000 miles
The contact owns own a 2017 Hyundai sant fe. The contact stated that while driving, the vehicle loss motive power with the check engine warning light illuminated. Additionally, there was a rubbing and friction sound coming from under the hood. The manufacturer informed the contact that the vehicle was not included in NHTSA campaign number: 17V578000 (engine and engine cooling). The vehicle was towed to sycamore Hyundai (1380 dekalb avenue, sycamore, il 60178, (815) 895-4584) to be diagnosed. The contact was informed that the engine failed and there was metal shavings in the oil filter. The vehicle was not repaired. The approximate failure mileage was 80,000. Invalid VIN.

- Cortland, IL, USA

problem #61

Dec 102020

Santa Fe

  • miles
My vehicle will periodically stall when at a complete stop. VIN does not show recalls, but there are recalls for other 2017 Santa Fe vehicles with the same issue. My vehicle was made in 2017, the recall was in November 2017; therefore I do not understand why my VIN is not showing that a recall is warranted as the parts would have been used to make it. This can literally increase the risk of a crash. I will also be contacting Hyundai customer service.

- Sterrett, AL, USA

problem #60

Nov 092020

Santa Fe

  • 78,000 miles
The car has always ran through oil since it was first purchased, but recently the car developed a major oil leak. It is only 4 years old with regular maintenance. Checked seals of oil filter and everything checked out ok.

- Chesapeake, VA, USA

problem #59

Sep 132020

Santa Fe

  • 3,325 miles
This vehicle has a intermittent acceleration problem which causes a delay in the vehicle movement. The dealer stated they cannot duplicate the problem however the issue does exist. Many owners are having the same problem as I read on line.

- Brownstown, MI, USA

problem #58

Sep 092020

Santa Fe

  • miles
Been losing oil inbetween oil changes as documented by facilities that changed it and nothing was said by dealer when I asked if it was a problem at the most recent oil change. Today my engine light came on and blew and was bone dry. I was on the interstate and it stopped accelerating and knocking. I had it towed to dealership.

- Sevierville, TN, USA

problem #57

Jan 012020

Santa Fe 6-cyl

  • 35,000 miles
The car is sluggish on acceleration. Looking up forums it seems that quite a few are experiencing this. I just read "I just read an article that said that Hyundai will be replacing some engines for this same issue due to a manufacturing defect with the crankshaft pin." On a forum.

- Avon, IN, USA

problem #56

Apr 252020

Santa Fe

  • 46,000 miles
Bad hesitation problem many times as four times a day when you step on the gas there's nothing sometimes lunging forward almost getting hit by on coming car been this way since I purchased in 2018 had in the shop twice cant find anything because no codes shame mechanic can't do anything unless there are codes. Very dangerous literally 1000 of complains on the internet since 2016 since SUV was manufactured

- Midland, PA, USA

problem #55

Feb 102020

Santa Fe

  • 98,000 miles
The oil light began flickering on and off at random times while driving. Mechanic found that rear seal broke, causing fluid to slowly drip. However, oil was checked and still full. I replaced the rear seal, but oil light continued flashing on and off. There was metallic debris found inside the oil. Come to find out the engine needs replaced.

- Dix, IL, USA

problem #54

Dec 152019

Santa Fe

  • 71,000 miles
There has been some engine noise for 2 months or so.. I then had an oil leak and the dealer said that the engine noise was from crankshaft and maybe a bearing inside. I have 74, 000 miles on vehicle and have a 10 year 125000 mile extended warranty. I was at the dealer today and they gave me the news about maybe crankshaft bearing. The Hyundai motor company has a recall on your site about 2017 Hyundai Santa Fe having defect in a pin in the crankshaft that wears the bearing. This seems like exactly what dealer is telling me. My question is, the recall says that Hyundai motor company recalled 420 2017 Hyundai Santa Fe's that were produced between January 26 2017 and February 13 2017. My Santa Fe was actually produced on January 14 2017, which is only 12 days prior to the start of the official recall production date of January 26. How does Hyundai motor company know that my vehicle was not produced with this faulty pin in the crankshaft that causes bearing failure? thank you very much for this website and I hope someone can enlighten me as to what I may be able to do right now.

- Essex, MD, USA

problem #53

Dec 232019

Santa Fe

  • 20,997 miles
When the vehicle is stopped, and when starting to accelerate, there are times when I'll experience a 1-2 second delay or hesitation, before the engine/transmission engage. This seems to occur mostly when the wheels are in a turned position. It can be a frightening experience at an intersection, with no power. This has occurred approximately a dozen times.

- Beaver, PA, USA

problem #52

Nov 302019

Santa Fe

  • miles
I purchased a used 2017 Santa Fe AWD on 11/06/2019. The car failed to start on the first attempt at a gas station -- the first time it has happened after purchasing the car. It started on the second attempt, the car drove smoothly to the dmv for registration. About 1-2 hours of driving, the car stalled in town despite accelerating with rpms greater 3. the car became responsive only after stopping and restarting at the curb. I noticed a steady check engine light on the dashboard for the first time after the incident and have been having a jerky ride experience ever since. A call to bluelink confirmed that the car requires a thorough system check involving the power train at the dealership. An appointment has been for 12/4/2019 and the car has been parked.

- Bridgewater, NJ, USA

problem #51

Nov 142019

Santa Fe

  • 32,000 miles
When going slow around corners and giving the car gas the car does not accelerate. Then all of a sudden while giving it gas the car accelerates very fast. This does not happen every time but it happen several times per week. This has been happening at slow speeds only.

- Grand Chute, WI, USA

problem #50

Oct 012018

Santa Fe

  • 30,000 miles
The contact owns a 2017 Hyundai Santa Fe. The contact stated that the vehicle was included in and repaired per an unknown recall regarding the engine. While attempting to accelerate to approximately 60 mph, the rpms drastically reduced and failed to increase. The contact took the vehicle to route 2 Hyundai (located at 743 North main street, leominster, MA 01453, 978-534-999) where the recall repair was attempted several times; however, the failure persisted. The contact was unable to provide the repair specifics. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000.

- Winchendon, MA, USA

problem #49

Mar 202019

Santa Fe

  • 79,618 miles
On March, 19 2019 around 5:00am I was on my way to work like normal. As I was getting on the freeway at about 45 miles per hour my car shut off while driving. I had no power steering but I coasted to a stop in the right lane of freeway turned my car back on and drove about 500 feet and the same thing happen but this time it would not turn back on. I had aaa tow my car to their shop. 3/20/2019 aaa tow my car to cardinaleway Hyundai 2525 wardlow road corona, ca 92882 service: (951) 271-3333 5/13/2019 - [X] I accept Hyundai motor America's goodwill offer of covering the of parts and you covering the labor $1,100 jordan national Consumer Affairs ‪ (714) 965-3976‬ Hyundai motor America 9/16/2019 - new engine is installed | car is ready | I I pay the the $1,100 and pick up my car. 9/17/2019 - brought the car back to dealer. A leak was fixed 2 spark plugs changed 9/18/2019 - I went to pick up my car on 9/18/2019 when I turned my car on the check engine light was

- Chino, CA, USA

problem #48

Oct 092019

Santa Fe

  • 62,000 miles
While turning right out of a parking lot onto a two lane road, the vehicle suddenly stopped accelerating for 3-5 seconds as a truck was bearing down on us. The position of the gas pedal made no difference. The engine was running at an idle with zero response from pedal input. When it did finally accelerate, it lurched forward as the pedal was pressed to the floor. We are also experiencing what could be described as a shudder when decelerating to a stop. It typically seems to occur between 20-12 mph. It feels as if the engine is stumbling or it is having trouble downshifting smoothly.

- Palatka, FL, USA

problem #47

Sep 162019

Santa Fe

  • 21,764 miles
I was driving from kellogg, mn to winona, mn and I stopped at lark toys. While joining mn highway 61, turning right I had to accelerate. I was in sport mode and vehicle accelerated and almost stopped. Luckily no accident occurred, I had my 17 month kid and my wife in the car. Car after that gave check engine light warning and it would not accelerate. I changed to eco mode and then it slowly started to accelerate, but at about 20 miles an hour it jerked again, but I pressed accelerate hard and it sustained speed. But it wont go over 65 miles an hour. I slowly made it home. But I tried to drive again and same issue. Called Hyundai customer support and they refused to rochester as it is 46 miles and they only support 20 miles or less tow. My car is still under manufacture warranty and yet worst service. I almost got killed today with my 17 month toddler

- Winona, MN, USA

problem #46

Aug 272019

Santa Fe

  • 33,000 miles
There is a few seconds of hesitation when trying to accelerate at times. From a dead stop or a slow roll when turning, the car will move in slow motion only and the anti slip indicator comes on like you are on a slippery surface even when it's dry. Then it accelerates suddenly. We have come close to having several accidents because of this. We have taken our vehicle in over 5 times and the service departments at two dealerships say they cannot replicate it and brush us off. This is a huge issue and needs to be addressed before someone gets killed.

- Riverdale, UT, USA

problem #45

Aug 252019

Santa Fe

  • 10 miles
Car died while driving on road. Engine knocking. No indicator lights to warn me that something was going to happen. Engine filled with sludge even with oil changes. Engine knocking and failed.

- Pleasant Valley, NY, USA

problem #44

May 302019

Santa Fe

  • 21,000 miles
The vehicle shifts extremely hard from a stop and when in lower gears in motion. You push the accelerator to go and it slowly responds and then it shifts violently sounding like something fell off the bottom of vehicle and jerks the whole vehicle and passengers inside. Vehicles behind us come very close to hitting us when this occurs and the vehicle has not moved yet as normally expected.

- Saint Charles, MO, USA

problem #43

Apr 122019

Santa Fe

  • 33,000 miles
My car wouldn't start had my car for service. I was charged a service fee which they would tell me whats wrong with the car. I was only told the battery was an issue. That was replace. The person who attend me did not tell me anything about getting an oil change or any other problems in February. Went back in April because my car stop running turned off in the middle of the road. Went back to the same dealer I not fix cars so when I get servive for the vehicle. I would think someone would tell me otherwise but no. I toke it back I was told the vehicle doesnt have warranty. That it expired but in the system there was no warranty even recorded. Now I am stuck with harassment calls about a vehicle I no longer have due to lack of maintenance. I purchase the vehicle last year in June 2019. I didnt have the car for then a year.

- Miami, FL, USA

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