T3G Campaign 2017 Hyundai Santa Fe Sport AWD, 116000 miles. Purchased from a dealer in VA [XXX]. Never would have purchased if engine issues had been disclosed. The letter re:T3G campaign went out to dealers/service managers from Hyundai (of which I have a copy) is dated for October 2019. We never received any information regarding a T3G campaign. We took my car to the dealership on 12/16/24. (Valdese, NC). In 5 hours, they said they ran diagnostics & found the P0302 Misfire code. Without running further tests, they adamantly claimed there was a dead cylinder & the only fix was to replace the engine. Note: Spark plugs were replaced 2 weeks before this visit on Dec 1, 2024. They refused to listen to my concerns about the T3G campaign. Said vehicle didn't have that issue. That they couldn't run the tests because the P1326 code wasn't present (but it was in Sept). They didn't do anything about the current open recalls. They said they didn't have time. Corporate confirmed that my vehicle has had the correct service campaigns completed to qualify for the T3G campaign. I have called corporate twice-No response. We are very upset over the lack of care and solutions. We gave consent for work & nothing was done. The service manager was practically shouting that this car would leave me stranded, it wasn-??t safe to drive, & that the only option to fix was to replace the engine/get rid of it. I was basically told it wasn't worth fixing. Putting a new engine in would equal than the car is worth at trade in value. No one can give me a guarantee that a new engine (even brand new from the factory) would not have the same problem that is happening now. Make this right by immediately authorizing an engine replacement for my vehicle to include a loaner vehicle & tow charge cover. I am aware of the class action lawsuit from 2021. Hyundai refuses to issue a recall for this engine issue. Please see attached letter for more information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Marion, NC, USA

In June 2024, my vehicle suddenly lost power while I was driving on the freeway, almost causing a serious accident. I managed to restart the car after being stuck on the shoulder of the freeway for several minutes. The same issue occurred the following day, prompting me to have the vehicle towed to the dealership. Hyundai Motor was contacted since the vehicle is still under warranty. The dealership informed me they would conduct an oil consumption test three times to diagnose the issue. However, they also stated that for the test to be successful, I needed to replace unrelated parts, including the brakes and transmission oil, among other items. Reluctantly, I agreed and spent $1,800 on these replacements. After completing the first oil consumption test, I returned for the second test. However, the dealership informed me that no further tests were necessary and returned the car to me without addressing the underlying issue. I emailed the case manager assigned by Hyundai to report this, but I never received a response. A few months later, the car failed to start. I contacted Hyundai again, and they dispatched a tow truck. The tow truck driver managed to start the car. A few days later, the issue recurred, and the roadside assistance tow driver suggested it might be the battery. Out of frustration, I paid $300 to replace the battery. Despite this, the car continued to make unusual noises at startup, a problem I had repeatedly mentioned to the dealership and in my communications with Hyundai. The situation reached a critical point today when my wife was driving the vehicle on the freeway with our five children inside. While traveling at 60 miles per hour, the car suddenly lost power again, putting their lives in danger. This is the third time this hazardous issue has occurred, and I fear for the safety of my family.

- Redmond, WA, USA

Problems with oil consumption/oil burning. Engine noise - mechanic said the timing chain socket is coming apart. Hyundai has had multiple issues with vehicles that have GDI LAMBDA II engine. In 2019, they recalled several makes with Lambda engine however my vehicle wasn-??t one of them. Mechanic said it would cost $6200 to repair. Just to diagnose the issue was $440.

- Adrian, MI, USA

Catastrophic engine failure without warning. Rod bearings blew car unable to produce power.

- Kansas City, MO, USA

The engine on my car was consuming oil at a rapid rate. The dealer service department gave me the run around for many month. Stating they could never duplicate the issue. when clearly the whitish blue smoke pouring out of tailpipe and horrible combustion fumes inside cabin of car. At some point bluish smoke turned to black smoke and that when the $800 combustion test was suggested. Which they say will tell me if the engine is bad. how do they not know the signs of a bad engine. my car sat in service department for 2 months for them to say it's not covered under warranty. I tried everything to hold the manufacture responsible and they was unwilling to budge and help. The car has the extended warranty and my car was under the mileage and years. My car been sitting in my driveway since May 2024 needing a engine replacement. The fumes in cabin of vehicle was unbearable which cause me to have to drive with window down. Vehicle never show any warning lights when engine oil was low or empty. another incident was with the radio not turning off even after the battery went died. The radio continue to work and connect to phone when battery was died. After charging battery radio would again kill battery and not shut off. The only way it would shut off is to disconnect radio. How dealer explained the issue was that of a modem. That the car probably need to be reset when radio was disconnected it worked. But after that it happen 3 more times. these cars need to be recalled and all customer should get there money back. To own a 2005 Santa Fe with over 216,000 miles with no oil burning / leaking or smoke out tailpipe say a lot on the manufacturing of this vehicle. I have no mechanical issues with this car and that was the reason i wanted to upgrade to 2017. Now I wish I had never brought the 2017. Beware before buying this brand because they are no good.

- Hamden, CT, USA

Over the past year, the engine light continues to come on. The first time this happened, there was no oil in the reservoir even though it had recently had an oil change. They did another oil change and sent us on our way. The next time.[XXX], the check engine light came there was a loud clanking sound and low oil again. This was the code the dealership said it was: Code P0021 [XXX]. He suggested a tune-up at this time. He says the engine light should stay off. We just need to continue to check the oil. [XXX]. Check engine light came on again as my son was driving. He lost pressure is the gas pedal. When he pushed it, the vehicle would not accelerate. We has it towed to the same dealership On 10/2/24, they were finally able to tell us what Hyundai felt was wrong: Timing components will need to be replaced- the timing tensioner or chain has failed $4363.20. We pushed back because our personal mechanic said the following: We were told by our mechanic and some of the research that we did that the breaking of the timing chain is connected to the loss of oil pressure that has been happening because of the default in the engine which is part of the recall for that vehicle. What can they tell us about that" Those timing chains are supposed to last a long time and not go out at 130,000 miles or whatever the odometer reading is now. Can this be considered in the recall information for replacing the engine" It does not seem that they're really working with us or helping us on this. Our contact person went back to his shop foreman who went back to Hyundai to ask about this. He then said his shop foreman said it doesn't seem to be directly related to that warranty extension TXX8 - but we will submit all information to Hyundai prior approval and see what they say. It then took him until October 14 to say the following: Hyundai is asking my master technician to remove the valve valve cover and inspect timing parts closer. We took it to another INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S

- Fort Worth, TX, USA

[XXX] this engine was replaced under the Hundai Theta Engine Settlement at 91,654 miles. I am the original owner. This problem first started when oil light was on and my regular mechanic sent me to Hyundai because engine required excessive amts of oil. Oil usage test conducted, engine replaced under the NATIONAL RECALL. I have maintained car with regular service before and since that time. 10-14/2024 Good Year Center did my routine oil change at 190,027 on this replacement engine. At time of service, this second engine had 91,463 miles since being replaced in 2022. I did service in readiness for upcoming Thanksgiving vaca. 11/29/29. on [XXX] [XXX] at Greenville, Ala...check engine light began flashing... car was vibrating, shaking, making noise...oil light also went on, I began losing power. I pulled off hwy at [XXX} exit..still making noise, slowing down.. got to bottom of ramp was able to coast into parking lot of station/rest. 189 miles from home. Checked oil...none on dipstick, still vibrating and making noise. man from station came to help and told me to shut it off. he checked oil, looked under car. nothing running out, filter on tight. He worked at restaurant was also a mechanic... Got his meter and read the codes...saying that spark plugs 3 &4 were bad. Spark plugs changed 1/18/24 at Good year service center. He put in 4 qts of oil. tried to start car, oil light and check engine light still flashing. When he removed 3 and 4 plug tips were burnt and singed black. replaced plugs, started car... both check in light (now steady on) and oil light still on. still idling very rough and vibrating with noise. checked spark plugs again.. when he removed plug, it was coated in oil. Car towed 189 miles. dealer said burnt valve, not related to oil all over engine. Engine cost at 7000-9000. Not warranty issue per dealer. reported to corporate, still no response INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.

- Gadsden, AL, USA

My complaint is the dealership that said had completed the recall on my brake systems according to both your and state records was not completed. They gave me a service notice stating the work was done. Since then the braked have continued to act up and the vehicle as a strange acceleration problem. The dealership is Don Wood Hyundai in Athens Ohio.

- Athens, OH, USA

The engine seized due to an issue with the oil plug and another part, leading to a lack of oil in the system. The vehicle is currently with Hyundai and available for inspection upon request. How Safety Was Put at Risk: While driving on the highway, I suddenly lost acceleration (below 40mphs). I was forced to pull over to the left side of the highway where it was shallow, where I risked being hit by passing vehicles until there was a safe break in traffic, allowing me to maneuver to an exit. This created a hazardous situation for both myself and other drivers. Reproduction or Confirmation of the Problem: The issue has been confirmed by an independent automotive technician, who diagnosed the problem as a blown engine caused by a lack of oil. The vehicle is now with Hyundai for further inspection. Inspection by Others: The vehicle has been inspected by an independent service center and is currently being inspected by Hyundai. No other parties, such as the police or insurance representatives, have been involved. Warning Lamps or Messages Prior to Failure: The only warning sign prior to the incident was the check engine light blinking at the time of the failure. There were no other warning lamps, messages, or symptoms before the engine seized. The vehicle was within the oil range limit of 7,500 miles at the time of the incident. Additional Notes: The incident occurred suddenly, without prior warning or indication of an issue. Based on the diagnosis and known issues with the oil plug, I believe this failure was caused by a defect.

- Charleston, SC, USA

I have Hyudai Santafe 2017 Sport, bought it from dealership in 2020 with 46,000 Miles and in around past 4/5 years added 30,000 miles. Which is not much, in the past one year i have noticed that engine oil is burning faster than usual. On every oil change after driving between 1200 and 1500 miles the oil engine sign blinks and upon checking needed 2 Quarts of oil. I spoke the dealership and they are not very helpfull. Also they did the oil combustion test which i was charged. Later i was advised to do. ("Good morning, Just got off the phone with you sir warranty won't cover it due to the vehicle being out of manufacture warranty and mileage. My technician recommended starting with combustion chamber cleaning which would be around 1200 before taxes and shop supplies. Combustion chamber cleaning is the process of removing carbon buildup from the combustion chamber and intake valves of a fuel-injection engine. to see if that fixes the problem that you are having with the car burning oil. If that step doesn't work we we would submit a warranty pa again, to see if they would cover a new engine." Please advise what should be my next step, as per my mechanic the only solultion right now i have is keep adding oil carefully.

- Springfield, VA, USA

I was driving my 2017 Hyundai Santa Fe and suddenly I heard the knock sound from the engine and when I pulled over, I saw the oil came down from the engine. I towed my vehicle to Hyundai dealership and they diagnosed the issue is vertical square and potential rod bearing failure. My vehicle has only 91k miles. I want to find out if there is any recall on this issue that happened to my car. Please let me know.

- Mebane, NC, USA

Excessive oil consumption greater that 1 quart per 1000 miles.

- Cape Girardeau , MO, USA

After a perfect dealership maintenance history and being babied since bought new, the 3.3L V6 engine in our 2017 Hyundai Santa Fe seized at 101,800 miles without any warning other than a slight knock on startup the day this occurred. The engine seized while being driven on a side road without any warning lights, causing loss of steering and braking power. Hyundai has extended the warranty on the 4 cyl engines for this model year vehicle, but based on online forums there is clearly a manufacturing defect with the V6 engines as well. We were forced to pay ($1,541) for 20% of the cost to repair the engine with rebuilt components after Hyundai kept the car for nearly four months. I feel this payment should be reimbursed given the warranty on the V6 engines also needs to be extended.

- Middletown, CT, USA

While driving on rural side road, two lanes, my check engine light (yellow, steady) came on. I pulled into a safe spot and did a quick survey, checked the owner manual, but could not identify any problem, and continued on my way. The check engine light was still on. About 15 minutes later the car would not accelerate past 25 mph (limp mode?). I was on a two-lane mountain road, speed limit 45 (but most cars were faster), visibility limited by terrain, trees, etc. Again, there was little traffic around me and I found a safe place to pull over. in neutral the engine revved normally. I turned the ignition off, checked oil level, (normal), turned the engine back on and started driving to find a safe place to pull over and summon help, but the car drove normally. I drove directly to my repair shop and had the codes pulled, (0436, 0021) which indicate a problem with timing. When a qualified tech examined it he recommended taking to the dealer. Unwilling to drive in traffic, I had it towed to the dealership. Their inspection revealed damage to CVVT components and the timing chain, and recommend an (expensive) engine rebuild.

- Penn Vlley, CA, USA

Engine blew due to excessive oil consumption (at time of incident I had not a drop of oil left) with no warning. My safety was put at risk by my car stalling in the middle of driving with my kids in the car. My vehicle is now at a service shop, mechanic informing me I need a whole new engine. My dashboard never showed low oil light or service engine light, I never had black smoke or smell.

- Elgin, IL, USA

I went for an oil engine and they told me that my engine didn't have any oil. I checked for oil leaks and the vehicle does not have any oil leaks. My car has 100,480 mileage and have never been in any sort of accident.

- Wellington, FL, USA

My car has 81,000 miles on it, I have had regular oil changes and after reading many recalls on here I see I am definitely not alone. My check engine light stays on, after paying $100. for dealer to check the codes I was told nothing in particular showed a problem even though I have to put oil in my car between oil changes and there are no leaks on drive. Apparently the 100K mile warranty is not being honored from the other reports I have read on here. Why "?" The price of new cars is beyond reach and if dealer is claiming there is a warranty there be should be way to make them honor it!!!

- Sulphur Springs, AR, USA

The engine seized. Driving at 55 mph on a 4 lane highway outside of city limits, the vehicle went into limp mode. Luckily, it was later in the evening with less traffic and I was fortunate enough to be able to turn into a left turn lane and coast into an office building parking lot. There was no shoulder available if I had been in the right lane and somewhat of a rural area. There were no sensors that alerted me prior to this happening. But, when it did happen the dash board lit up like a Christmas tree! It was 6:30 pm, I coasted into a parking spot in the lot and turned the car off. It would not start and I contacted a tow service. I had it towed to an automotive shop near my home. They confirmed the next morning, that there was no oil on the dip stick and the engine seized. They alerted me to the fact that this has become a common problem with this Hyundai engine. I then had the vehicle towed the Hyundai dealership where we purchased the vehicle. We are the original owner. The vehicle is sitting at Rosen Hyundai in Algonquin, IL and should be available for inspection. Monica at the dealership called me after the inspection and confirmed that this is a common issue with this vehicle. She at first used the word recall...and when I asked if there was a recall, she said not a recall, but Hyundai has issued a BULLETIN about this problem. At first, she stated that my maintenance records were in order and being the original owner I qualified to file a claim with Hyundai for engine replacement. 3 days later, she called and stated that Hyundai needed more proof of maintenance than what they could pull off Carfax or my claim was going to be denied. She sent me a picture of the engine and stated that the valves show neglect. I replied of course they do....the engine seized! There was never ever any low oil warning light, check engine or or any warning lights what so ever prior to the event! Hyundai admitted that there is no low oil sensor warning.

- Fox River Grove, IL, USA

While driving a 1/2 second squeal came from engine compartment. Motor immediately stopped. No power steering or brakes. Vehicle is available for inspection. We were on an interstate We coasted to shoulder. There issue is frequent on Internet forums. A trusted mechanic old us the engine was totally seized. Could be turned manually. No oil in crankcase. At this time only aforementioned mechanic has inspected the vehicle. No warning sounds or performance changes prior to incident. No warning lights or notice warnings were seen prior coincident.

- Mill Creek, WA, USA

Since this vehicle reached about 75,000 miles, it has been burning oil like crazy. We have to add a quart every 7-10 days. It drives fine, there-??s no oil leaks, no smoke from the tailpipe. We took the car to Hyundai and they did their oil consumption tests. They came to the conclusion that this was within the normal range and would do nothing for us. This needs to be fixed, Hyundai!

- Jacksonville, FL, USA