10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
8,526 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Hyundai Santa Fe:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #28

Jul 052022

Santa Fe

  • miles
Leaked tank of gas. Gas line ruptured

- Woodstock, IL, USA

problem #27

Feb 072022

Santa Fe

  • miles
When I pull into traffic the car has a big hesitation before it starts to go. Almost feels like it is going to stall. Hyundai dealers said it is not a problem. Looked on a Hyundai blog site and found alot of people have complained about the same problem. Thus has been a chronic problem for me.

- Converse , TX, USA

problem #26

Jan 202022

Santa Fe

  • miles
Car has repeatedly lost power or hesitated when making turns. Now it lost power and decelerated over 10 mph abruptly while driving on I-65. After deceleration the car would not accelerate to in a normal fashion. Took minutes to get up to speed. Upon a test drive at the dealership, Terry Lee Hyundai, I was told nothing was wrong with the car. I refused to believe that after my highway driving incident and made them test it again. It produced a dTC code of P0088. After having my car for four days they tried to return it to me again saying nothing was wrong with it. I was dumbfounded. How can I have a drastic highway incident and DTC codes emailed to me via bluelink and nothing be wrong. I feel this car is unsafe for highway driving. May cause a wreck due to the losing power while turning issue and now this highway driving issue. The car drove normal under 60 mph. The turning issue happens when the car makes quick 90 degree turns. Also the engine was replaced due to electrical interference issues at 96000 miles. Car has always had loss of power issues followed by the lack of the ability to accelerate properly. Please help!!!!

- Noblesville, IN, USA

problem #25

Jul 242021

Santa Fe

  • miles
We consistently had issues with losing power on turns. My wife questioned Hyundai many times. They took it for a test drive and said they could not duplicate the issue and that they did not receive any complaints from anyone. We believed them until I saw many complaints on various websites including this site. Then the major issue occurred. I was merging onto an interstate making a big right hand loop and while I was in the middle of the right turn loop, the car lost power and then it did not come back. I had multiple cars behind me and many on the highway with nowhere to pull over. Top speed was 45 mph. It turned out to be a blown Turbo. The car is under warranty. That was in July of 2021. It is now December 2021 and I still do not have my car with no idea of when it will be fixed. After telling us they would have the part in August (which didn't happen) then September (which didn't happen) then November (which again did not happen) they said they didn't even show a ship order any longer for the part. We were told to call customer affairs. I called them on 11/22 and again on 12/8 - still no one is calling back. I'm stuck driving a small car while I'm paying for an SUV that no one will give any feedback. There were many cars at the dealer lot which appeared to be the same issue - same model. This has to qualify for the lemon law. The loss of power suddenly is extremely dangerous so if you have one, be careful.

- Monaca, PA, USA

problem #24

May 122021

Santa Fe

  • miles
Smelled smoke at a stop light. Continued when light turned green. Pulled over about 30 car lengths later because smoke was coming in the vents. Jumped out of car and ran. Within 2 minutes, entire front engine was completely engulfed in flames. No indicator light came on before. Car was driving perfect.

- Henrico, VA, USA

problem #23

Mar 042021

Santa Fe

  • 94,000 miles
Vehicle accelerates very sluggishly on take off & is very unresponsive under load like going up a hill.

- Opp, AL, USA

problem #22

Jan 032021

Santa Fe

  • 36,100 miles
Taking a right turn into our driveway, the vehicle hesitated then surged at a high speed and crashed into our home.brakes were being applied but could not stop the impact.believe the surge may be related to the turbo engine accelerating.

- Castle Rock, CO, USA

problem #21

Nov 092020

Santa Fe

  • 48,500 miles
While driving my 2017 Hyundai Santa Fe sport 2.0T to enter the freeway, the car would not accelerate normally. It started to shake and felt like the engine was "misfiring" after several minutes, I was able to get up to 60mph. I tried taking my foot off of the accelerator and pressing it again but it would only lose speed and then I'd have to work my way up to 60 mph. I was travelling straight and on a flat road. Engine light would come on when foot was on accelerator, then it went off. Once I was off the freeway and tried to make a right turn from a stop, car wouldn't accelerate going up the incline and the car behind me almost hit my tail end. Finally, I turned left to go up the hill toward my house, I could only get up to 15 mph but rpms were between 3500-4000. Luckily there was no traffic behind me but I was afraid I wasn't going to make it up the street or that some car would come up behind me and my car would stop. In order for a car to be safe it needs to be reliable in acceleration as much as braking and steering! I have an appointment at the dealership day after tomorrow.

- Salem, OR, USA

problem #20

Sep 172020

Santa Fe

  • miles
During acceleration from a stop sign/red light or turning the engine hesitates for approximately 5 seconds after several tries before reaching desired speed. When using cruise control on freeways there is a 10 to 15 second delay when accelerating or passing another vehicle which in one instance caused a near accident on a high speed freeway. My vehicle slowed down causing other vehicles go around me passing from the right side lane. These hesitations have caused me several near accidents and makes me not feel confident when driving this car. I have taken the vehicle to the dealership on many occasions and they report no error codes show up and, the mechanic cannot duplicate the problem. However, the dealer replaced the transmission earlier this year. There has been no improvement. I have reviewed many other complaints of this hesitation problem. Will it take death reports to help us owners? my issue began in 2018 right after purchase and the problem is occurring more often now. No help is in sight when Hyundai and the dealership refuses to admit the problem and makes me and other owners feel like we don't know our vehicles or our own minds!! we need help before a death occurs not after!!

- Boise, ID, USA

problem #19

Mar 052019

Santa Fe

  • 46,921 miles
Carbon monoxide inside the cabin when traveling on the freeway about 70 miles an hour

- Laguna Niguel, CA, USA

problem #18

Mar 042019

Santa Fe

  • 1,200 miles
Navigation screen does not turn off after the ignition is turned causing the battery to drain and car will not start

- Dayton, OH, USA

problem #17

Nov 192018

Santa Fe

  • 41,015 miles
When accelerating from a dead stop or nearly a dead stop the car does not accelerate smoothly. There seems to be a pause and then it accelerates quickly, this caused a family member to hit a car in a parking lot.

- Taylorville, IL, USA

problem #16

Sep 192018

Santa Fe

  • 6,766 miles
My 2017 Santa Fe sport with the 2.0 turbo engine, hesitates all the time while attempting to accelerate or make a turn for aprox. 1-2 seconds, thus it makes for a hazardous situation, especially when you're turning in front of on coming traffic.

- Bensenville, IL, USA

problem #15

Aug 282018

Santa Fe

  • 10,000 miles
When turning left or right from a stop or low speed (<10 mph) on a paved city street, intermittently the vehicle will not respond to my gas pedal. I can have the pedal all the way to the floor and the car will not accelerate. Only after 1.5 to 2.0 seconds will the car react, and when it does, it is violently fast. This causes issues when making left turns because you're going into oncoming traffic with a vehicle that is stalling for almost 2 seconds before the car begins to move forward (violently).

- Plymouth, MN, USA

problem #14

Jul 012017

Santa Fe

  • 4,500 miles
Very unsafe vehicle. Vehicle as intermittent acceleration problems when turning. December 15, 2017 1:57 pm 7/8 full tank engine normal temp outside temp 73 pulling out of publix shopping center, making right turn onto 103rd St. Very mild acceleration to get the vehicle moving made right turn press down on the accelerator nothing. Released accelerator and press down again nothing. Released accelerator a second time and press down finally had throttle response Feb 21, 2018 6:26pm just filled fuel tank and automated carwash at sam's wholesale club. Made a right turn from sam's parking lot onto youngerman drive. Parking lot has slight downward incline to street level, resulting in slight car body twisting. Very mild acceleration to get the vehicle moving made right turn press down on the accelerator nothing. Released accelerator and press down again nothing. Released accelerator a second time and press down finally had throttle response April 10, 2018 4:00 P.M. mileage 18092 outside temperature 60゚ over cast light sprinkle rain making a left turn in front of traffic stepped on the throttle only partial response; release the throttle; stepped on it again, still only partial response; release the throttle a second time stepped on it and finally had full throttle response. April 17, 2018 18545 miles temp 75゚ 3/4 fuel. Pulling out of lowe's parking lot turning right, no acceleration. Released the throttle reapply the throttle to get power. April 26, 2018 5:15 P.M. outside temp 80 degrees, sunny. 19056 miles. Making a left turn and failed to accelerate. Very limited acceleration despite full tank of gas. After about 10 seconds of mashing accelerator to the floor, it finally picked up and took off.

- Jacksonville, Fl, FL, USA

problem #13

Apr 012018

Santa Fe

  • 7,000 miles
Acceleration issues. On at least two separate occasions, acceleration from a stop resulted in the car staying at the same speed. Had to remove my foot from the gas pedal and reapply several times to get it moving. Normally, applying throttle pushes individuals back on their seats. Car was taken to laurel Hyundai and per the techs "unable to replicate customers concern on road test, no codes stored or present in system, no tab's for concern found". looking at getting rid of this vehicle due to this serious safety issue.

- Somerset, PA, USA

problem #12

Apr 122018

Santa Fe

  • 10,000 miles
Upon moving after complete stop and turning vehicle to right or left, there is hesitation before there is throttle response. It occurs more often if while initially making a turn and any size bump or pothole is encountered. A very dangerous situation as there is no way to make an avoidance maneuver if necessary since there is no immediate throttle response. The same situation occurs when at slow speeds a pothole or bump is encountered during a turn. Again, dangerous, because without a responsive throttle no avoidance maneuver is possible. N.B. I put today's date because the "field is required". it occurs on a daily basis, nonetheless.

- Sandy Hook, CT, USA

problem #11

Mar 312018

Santa Fe

  • 9,000 miles
Rim paint peeling at 9000 miles happening all over country rims need to be recalled I have 5 spoke Y rims 19 ' inch car hesitates from deadstop safety issue all over internet from other car owners

- Park Ridge, NJ, USA

problem #10

Mar 202018

Santa Fe

  • 12,200 miles
At low speed and pulling out to traffic, at tomes there is no power for 3 to 5 seconds, very dangerous when pulling into traffic.

- Jjenison, MI, USA

problem #9

Feb 132018

Santa Fe

  • 12,000 miles
The Santa Fe sport was purchased in July of 2017. When taking off from a redlight or while driving at a steady momentum on the road, the acceleration drops significantly and the rpms begin to rev up high, bouncing up and down, but the Santa Fe sport will stall. While on the highway, the issue continues and panic sents in due to the cars behind us can rear end the Santa Fe sport. No matter how far or hard the gas pedal is pressed the Santa Fe sport will stall. All while no "engine light" turns on. Took the Santa Fe sport for service to the dealer over 6 times between 2017 and 2018 and only an ems part was replaced. The problem continues mostly in very bad traffic, again very concerning for safety. The Santa Fe sport needs to be turned off and back on in order for the problem to cease. No matter what drive mode it is in (eco; sport; normal) the issue persists. We purchased a brand new 2017 Santa Fe sport right off the lot which has been paid for and it is unfair that we are still paying what seems like our lives we continue to spend more with gas, tolls, travel and time from work to take the Santa Fe sport in for service and we do not get refunded for this.

- Orlando, FL, USA

Read the next 8 complaints »