10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,526 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Engine stumbles when accelerator is pressed at low speeds, especially from a stop or turning a corner. I call it throttle lag or stumbling.
- Spokane, WA, USA
My new Santa Fe 2017 has a problem with the car not reacting to pressing the accelerator. Your press the accelerator and the car does not move and the engine does not rev. The hesitation is about 2 seconds long and is very scary. It happens intermittently and from a stopped position. I'm afraid at some point there will be a terrible accident from this problem. I've heard there is a recall 16-01-032 for the tcu update 60co61R1 but I reached out to dealership and they don't know anything about it. This is very dangerous and I did some research there are a lot of people having this same problem. I noticed this problary a week after purchase.
- Florence, AL, USA
Car has serious, dangerous acceleration problems. It's most noticeable when turning left into oncoming traffic. Car appears to lose all power when accelerating - hanging for seconds while nothing happens. Engine hits redline all the time and it barely gains speed. Called dealer and was first told "dual clutch will learn driving style." After noting car has 2K miles was then told "the delay is a characteristic of that car." This is unacceptable and incredibly dangerous. I've almost been T-boned multiple times because of this. Googling led me to many other reports of the same issue. This vehicle needs to be recalled.
- Salem, OR, USA
My wife and I have had the same intermittent problem since acquiring our 2017 Santa Fe brand new in the late spring of 2016. When turning from a stop or making a very low speed turn, and then starting to accelerate, the vehicle will stall and hesitate, not moving or "catching" for 1-2 seconds. This has happened to us approximately 6-8 times. And I've nearly been rear-ended on several of those occasions because I was stalled in front of traffic behind me, also trying to make the turn. Once I barely cleared the intersection at a light when turning left, having the Santa Fe stall in the face of oncoming traffic. I was nearly broadsided by swift moving, oncoming traffic. Someone is going to be killed if this problem is not fully addressed as soon as possible. The public needs protection and a remedy. I can't imagine Hyundai is unaware of this problem. I did a quick google search on the topic, and found many, many postings regarding this exact same set of circumstances. There were Hyundai message board complaints, NHTSA complaints, "lemon" law firms whoa are advertising, seeking potential 2017 Santa Fe owning clients, citing this exact set of facts. It's difficult to confirm exact dates, as this has occurred multiple times. The most recent time it happened was in early May 2017, at an intersection less than a mile from our home, making a left turn from a stop, with traffic lined up behind us.
- Chico, CA, USA
The "check engine light" indicator turned on, and there was a recognizable failure in engine when srtarting. Took it back to dealerand took nearlya month to find the inconvinience and two weeks to fix it. They call me back to annuonce me it was ready and by the time I was reciving I noticed the air conditionar not functioning at all. Once again one more week to find the missfunctioning and reparing, now the veihicle is consumming to much gasoline (almost half tank in 87 kilometer) the injectors problem plevails. I get the Santa Fe in mxico, ciudad juarez chihuahua at hyndai penta is the name of the Agency, as a brand new vehicle whit 0 kilometers and I pay it in cash I hope you can help me because they dont want to respond. Thank you.
- Ciudad Juarez Chihuahua, TX, USA
Car hesitates to accelerate from a complete stop, accelerating while coming out of turn, or slowing down and accelerating again. Also seems to be using a lot of gas. Haven't calculated it yet but can see the fuel gauge lower as I'm driving. Car only has 17000 miles.
- Somerset, NJ, USA
The contact owns a 2017 Hyundai Santa Fe. While attempting to accelerate from a stop, the vehicle hesitated before accelerating. The failure occurred without warning. The dealer was unable to duplicate the failure. The dealer recommended that a fuel additive be added to the fuel tank, but that did not help. The failure recurred several times. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
- Donna, TX, USA
- Middletown, NJ, USA