7.3
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,375 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving on December 11, 2017 after dark, down a mountain pass in Colorado, at 55 mph, all of the lights - interior and exterior - failed (turned off) momentarily. When my husband hit the brakes, he could see the brake lights activate in the rear view mirror. After playing with the headlight controls for a few seconds, everything came back on. This happened as my husband was switching from the high beams to the low beams. Even though the interior (dashboard) lights were off, the radio continued to play.
- Fairplay, CO, USA
Two issues: Severe problem - when driving at a rate of approximately 35mph today on a major city thoroughfare, our 2017 Hyundai Santa Fe 2.0T ultimate suffered a sudden and complete loss of power (engine and all electrical systems including lighting). After coming to a stop, the vehicle was stranded in place until it was able to start up again many minutes later. Fortunately no one was physically harmed as the individual driving behind our vehicle was observant enough to identify the issue (despite a lack of brake lights or hazards) and stop in time. No visible engine light or fault code was triggered. Less severe problem: On a regular basis, the vehicle suffers abrupt and sustained loss of power in merging situations (especially when turning on city streets from a stop). This seems to be from an overactive or otherwise ineffective traction control system/programming. Despite even planning for the possible loss of power, this has still resulted in a number of "near miss" situations. A warranty visit has been scheduled for these issue and we will gladly provide the results and/or other updates upon request. We are, however, seriously considering selling the vehicle at a loss due to these two issues.
- Bethesda, MD, USA
On low speed turns (below 20 mph) the engine and transmission exhibit a loss of power. This jeopardizes my family's safety when turning in traffic. I have opened a case with Hyundai America (#9484960) who left me a voicemail (still have it) stating there is a software update to address the issue I described. I had update #16-01-032 applied on 08/15/2016. However, the issue is till present. I also just discovered that when towing a trailer the right turn signal does not work. This is another safety issue. Additionally the lights of the trailer constantly run even when the power is completely off. Lastly the harness where the trailers electrical plugs into on the vehicle, pops out of place when plugging it in. In turn causing me to reseat the vehicles harness each time. I want out of this vehicle but they will not offer me a buy back. I plan to contact a lemon law attorney as I am unable to receive help otherwise.
- Charles Town, WV, USA
- Aurora, CO, USA