10.0

really awful
Crashes / Fires:
2 / 5
Injuries / Deaths:
3 / 0
Average Mileage:
6,160 miles

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« Read the previous 20 complaints

problem #46

Jun 112023

Santa Fe

  • miles
Engine failure occurred. Engine began making a knocking noise. The check engine light failed to initiate. No warning lights of any kind came on.

- Wildomar, CA, USA

problem #45

Apr 102023

Santa Fe

  • miles
It-??s not a accident The car won-??t start and brake and wheels keep locking by itself.

- Providence, RI, USA

problem #44

Dec 152022

Santa Fe

  • miles
Car began to smoke from engine compartment. Stopped car in a driving lane on interstate 78 where construction barriers had closed both shoulders. Car then burst into flames. Car was a total loss before fire trucks were able to arrive. Just prior to the fire the Warning light for the abs system malfunction appeared on the dashboard.

- Cragsmoor, NY, USA

problem #43

May 182022

Santa Fe

  • miles
My Hyundai Santa Fe 2017 has an acceleration / pedal issue which has left me stranded in the middle of traffic several times. This is a safety concern as it has left my acceleration unresponsive on highway at times. It takes about 60-90 seconds for the acceleration pedal to respond again. The issue does not seem to be at cold/warm conditions of the engine. No check-engine code nor fault codes have been prompted. I have taken to the dealership 4 times in Long Island with multiple revisions of the vehicle and they advise they have not been able to reproduce. The issue keeps coming back unpredictably and my vehicle is still under full warranty with less than 40k mileage. All of my family members have attested to this safety issue and I am dumbfounded that this has not been prompted as a safety recall / concern by Hyundai.

- Lynbrook, NY, USA

problem #42

Jul 112022

Santa Fe

  • miles
2017 Hyundai Santa Fe. Consumer writes in regard to parts being unavailable to perform safety recall 218

- Hartsville, SC, USA

problem #41

May 092022

Santa Fe

  • miles
My O2 sensor failed and is under my insurance investigation due to engine light that came on and upon inspection it was determined to have caught on fire under the vehicle. My safety and my children's were at risk potentially may have gone up in flames. Currently the insurance is pending review of any recalls for O2 sensor to determine if Hyundai is handling damages. At this time Hyundai has not taken responsibility.

- Oak Lawn, IL, USA

problem #40

Jun 092022

Santa Fe

  • miles
Just received another letter from Hyundai (First one in Feb./March this one in June) telling me about the same problem with the ABS System and how it might short out and cause an engine fire. STILL NO REMEDY! The letter said I'd receive a second notice...I guess they meant a third notice! What's taking so long to find a fix"?? I'm supposed to be confident taking this vehicle on a trip knowing it may short out and cause a fire at any time while driving or parked!?" This is not acceptable.

- Lake Orion, MI, USA

problem #39

May 092022

Santa Fe

  • miles
Engine light came on took it to the dealer they told me that it had been looked at when they pulled the vehicle up to inspect the bottom the vehicle showed melted parts from the vehicle that are on sure what caused

- Oak Lawn , IL, USA

problem #38

Apr 202022

Santa Fe

  • miles
There is no incident that happened, but I am very upset with Hyundai. I found out about a recall on the news back in February and all that was said was to not park your car in a garage because it might catch on fire. It took Hyundai until late March to tell me there was a recall on my car. My local dealership told me about the recall and to schedule a service appointment. I thought, great, there is a solution. Come to find out, there is not yet. I think it is disgraceful to have a car that could catch fire and all I am being told is that I shouldn't park it in the garage. However, the recall says that it could catch on fire while I am driving too, so should I not drive it" How long is this going to go on" I am extremely upset with Hyundai Corporation. This is a big safety risk. I am a single mom and this is my only form of transportation.

- La Plata, MD, USA

problem #37

Apr 052022

Santa Fe

  • miles
There was no incident. I was in a chat with an NHTSA agent regarding the fact that the manufacturer has not provided a resolution. Until recently, your site indicated a date of 4/5 to correct this problem. I rec'd my first notice from the manufacturer on 4/4. It merely advised that there was a recall. No fix was given. I came back to NHTSA's website to see if there was any update. There was none, except the 4/5 date was no longer given. I then started a chat. The agent on the chat said everything was left up to the manufacturer. This is listed as an "urgent" recall, yet the manufacturer has provided no intended resolution for over two months. I asked the agent how I could file a complaint. She gave me this web address. As i stated, there has been no incident, yet.

- Irmo, SC, USA

problem #36

Feb 112022

Santa Fe

  • miles
Vehicle caught fire while driving on highway. The vehicle started to decelerate & would not go over 70 MPH. Driver pulled off at the next exit and turned the car off. She waited about 5 minutes and turned the vehicle back on, Vehicle was now normal, but still would not go over 70 MPH. There were no warning light or anything. Operating the vehicle 70 MPH for about 20 mins and then heard a clicking & banging. Vehicle started to losing speed. Driver turned on the flashers and the vehicle went to just under 45 MPH. Driver decided to merge to the upcoming rest stop. Vehicle then stopped just before the exit and driver got out of the vehicle she felt the hood. The hood was not hot, but saw smoke. Driver then grabbed the latch to open the hood & flames burst out from side to side. Driver put the hood down ran to removed her belongings out. A passerby called the police and vehicle was engulfed with flames.

- Naperville, IL, USA

problem #35

Dec 282021

Santa Fe

  • miles
My paint is peeling off in sheets.

- Lynn Haven, FL, USA

problem #34

Dec 212021

Santa Fe

  • miles
I bought the bait vehicle 8 months ago from my dealership. My car started driving rough. While it was in phase 2 of having a oil consumption test. My car has been using more oil than necessary. I took it to the dealership service department they said that the fuel injectors were bad and now it needs a new motor. They had to replace the fuel exhaust valves Austin valves but did not solve solve the issue of the car running rough running rough when it was running it would stall.

- Paducah, KY, USA

problem #33

Sep 152021

Santa Fe

  • miles
my car feels like it is going to stall when i am sitting at a stop light. the tack drops like the motor is dying out and then picks back up. it has been doing this for awhile. i have an appointment with my local dealer 2/17/22 to take my car

- Crawfordville, FL, USA

problem #32

Aug 042021

Santa Fe

  • miles
The engine had a catastrophic failure due to bearing failure with no advanced warning lights. The issue occurred while accelerating to merge into highway traffic. The engine had an immediate drop in power and produced a searing grinding noise. The drop in power forced my speed from 55 to 35 mph in a matter of secondS. I had to negotiate across 3 lanes of traffic in order to exit the highway to find a safe stop to contact roadside assistance. Some smoke was coming from the engine but no fire. Prior to the incident, the vehicle had been driven <3 miles in local stop/go traffic from a cold start. Roadside assistance towed to local Grayson Hyundai Dealer who inspected the engine and determined the bearing failure within two days. The check engine light came on at the same instance as the engine failure. There was no advanced warning even though Hyundai performed a recall that updated software to specifically detect and alert to potential failure. Car is still awaiting warranty repairs by dealer. Dealer will not provide any written details to me or provide any cost or timeline estimates for the repair. While the failure occurred within the manufacturer-??s 5 year/60K mile warranty, the warranty has now expired in the 5 months it has been waiting to be repaired.

- Knoxville, TN, USA

problem #31

Nov 012021

Santa Fe

  • miles
Car loses power when taking off and turning either direction, like when you are getting out into traffic. Very dangerous. Just when you need to accelerate it looses power for a few seconds. Traction control light comes on each time, very briefly. Happens at random times, so it is hard to duplicate and trouble shoot. Service Dept says even if it is a known problem, Hyundai will not fix (still in warranty) unless they can duplicate problem ON MY CAR! And they will charge $150 if it doesn't happen for them.

- Wildwood, MO, USA

problem #30

Jul 262021

Santa Fe

  • miles
When making a sharp right turn and accelerating the car hesitates then catches and accelerates suddenly. It can be very scary when trying to turn onto a busy road. The issue is repeatable.

- Corinth, MS, USA

problem #29

Jan 012020

Santa Fe

  • 1,000 miles
The contact owns a 2017 Hyundai Santa Fe. The contact stated that upon turning the steering wheel in either direction, the steering wheel would remain seized in the turning position without warning. The contact stated that he manually adjusted the steering wheel to prevent the steering wheel from remaining seized in the turned position. The contact had taken the vehicle to a dealer and an independent mechanic where the steering wheel was realigned; however, the failure returned after each repair. Brown-Daub Hyundai (3901 Hecktown Rd, Easton, PA 18045) was also notified of the failure but was unable to schedule an appointment. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 1,000.

- Easton, PA, USA

problem #28

Aug 222021

Santa Fe

  • miles
As I was driving on the freeway, I heard something that sounded like a bomb go off overhead. I safely pulled over and discovered that my panoramic sunroof had exploded. There were no other vehicles nearby that could have kicked up anything, especially because it was directly overhead. Thankfully I had the interior closed, but if it had been opened myself along with my 4 passengers (three who are young children) would have been covered in glass shards not to mention I could have ran into the wall or something else. Upon investigation, this is a known issue with Hyundai sunroofs. I have not yet been able to have anyone inspect it since it is Sunday. There were no warnings at all that this was going to happen.

- Tempe, AZ, USA

problem #27

Jul 022021

Santa Fe

  • miles
Location: Apartment complex, driveway This morning I went to drop off my son at my parents place and when I made a U turn to turn around, the car accelerated on it-??s own, I stepped on the brakes and it was too late, I hit the neighbors car on the corner and my right tire was on top of the sidewalk. Keep in mind the speed limit in the apartment complex is 5mph. I was going at 6mph and when the car accelerated it felt like if it was going 20mph! I bought my car last year on August 2020, since then my car has been giving signs of hesitations on the acceleration but never would of thought my car would actually drive off on its own. I have a 1yr old son and after this accident happen I don-??t feel safe driving my car at all or even trust it at this point, I don-??t want to be driving and it happens again and it could be worse.

- Ontario, CA, USA

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